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November 2024 by Ashraf Ali
Very rude and did not match the online price talthough I called a day before and they confirmed that they will do.
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November 2024 by TK NJ
Today was my 1st visit to a Lands End store. From the moment I walked in, it hit all of my senses. I first was hit with the beautiful scent of new textiles. There was pleasant music playing at an appropriate level. The display tables had perfectly folded sweaters & shirts showing a wide array of inviting fall colors. The racks were neat & tidy, and the floor plan was well thought out. The mannequin stylist put together well coordinated complete outfits that I can copy without thought.
I was greeted by salesperson, Debbie who was friendly & had a kind smile. I told her that I needed a winter outer vest. She lead me right over to that section & one by one, she pulled them off the rack until I saw the one that I liked. I asked to try it on in a medium & after walking back to her from the mirror, she suggested I try the small which turned out to be the better fit. I felt like I had a personal shopper as she showed me other pieces I might like. While I couldn’t get it today, I’ll be back for the beautiful, long black coat that felt like cashmere. The woman at the checkout was also friendly & kind.
I will highly recommend this Lands End to my friends, it’s a hidden gem.
Thank you Debbie for providing me with excellent service, you made me feel confident with my purchase.
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August 2024 by Melinda Serrano
Small store salespersons are attentive.
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August 2024 by Stephen Brady
Great service
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July 2024 by Kathleen “Kathy” Heeney
I am SO disappointed that you closed the Martinsville outlet. Please open a store in Sussex County where the Bass Outlet used to be: or in the Rockaway Mall where Sears used to be. It is very hard to find good business shirts for women that don’t look slovenly. Like the Lands End Petites and I have always appreciated that you hemm your pants for free. I believe in walking in, paying cash, and boosting my local economy. Thanks! ~ Kathy
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April 2024 by Nancy Beth Kamhi
The retail part is well represented in this location. The staff was professional ,helpful and very friendly..I usually buy online but I needed to try the item on. I love Lands End because there quality of there clothing is amazing,. Fit, finish and prevention is wonderful.
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February 2024 by Susan A
I returned a coat purchased online to the retail store. Easy, efficient, quick refund.
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February 2024 by Dovid Volfman
Very courteous , and helpful sales people.
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January 2024 by Fred
Great service and well priced merchandise.
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January 2024 by Diane Menditto
Great sale right now.
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January 2024 by Nancy Azzolini
I enjoy having a LandsEnd store to shop in, rather than getting everything through the catalog. As we all know, a shirt in red can be a size different from the same shirt in blue. (Yes that just happened in the store. Red came home, blue didn't.)
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January 2024 by Pauline McDonnell
Lovely quality clothes and gifts. Pyjama pants always a hit at Christmas and they last.
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January 2024 by Fred Pocci
Great service and well priced merchandise.
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January 2024 by Marianne W.
Lands End is fine when I can get to the store to try on the clothes before I buy them. I had a horrible experience with the mall order that is a long story I don't feel like telling. I own two winter coats a red one and a black one. The black coat is my favorite and it was a hand me down from my daughter when she bought a new coat. I've found that Lands End clothing is too big for me. Recently my daughter purchased a stuffed dog because she's a kid at heart and doesn't want the responsibility of a real dog. She has a $300 gift card she received last Christmas 2022?and is still trying to spend it. What did she buy? Of all things a winter coat for her stuffed dog! I have to admit it's cute but omg what craziness is she going to buy next!!I'm still giving Lands End three stars. It's quality that lasts years when you buy a coat. I wish there was a store closer.
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December 2023 by Judy
Small store but good selection.
