JumpinJax

Most Recent Comments

• January 2024 by Olga Rodland
  I recently hosted a birthday party for my child at this venue. Here’s a breakdown of the experience:1. Cost: The party for 10 kids amounted to $1,500, which is on the higher side.2. Food Quality and Distribution: While the quality of the food was commendable, the distribution was initially problematic. A staff member controlled the portions too strictly, resulting in inadequate food for some guests. This area needs better management. If you order just pizza, it will quite cheaper.3. Facility Cleanliness: A big plus was the cleanliness of the venue.4. Separate Incident - Coat Storage Issue: On a different occasion, I faced an issue where my coat got torn due to a protruding screw in the area designated for shoe storage, which is not marked as only shoe storage. The staff’s initial reaction was disappointing, as they were unapologetic.5. Positive Response from Management: Notably, after my child’s party, the manager reached out, apologized for the difficulties experienced, and kindly offered a free pass. This gesture was much appreciated and showed their commitment to customer service.Overall, while there were some setbacks, the manager’s proactive approach to resolving issues and ensuring customer satisfaction was impressive. This responsiveness adds to the venue’s appeal, despite the earlier concerns.
• January 2024 by Violet Bis
  Yikes. The last time I was here was 4 years ago. I was expecting some improvements but not much has changed since then. The costumes smell bad. The grocery shopping area is a mess with play food thrown everywhere. The “cafe” has some chips and drinks and no employees to sell them. There are no employees around the play areas. Compared to Catch Air or kids empire, this place is a let down. My kids (4 and 7) were bored. This review is for open play only and not for the daycare.
• November 2023 by lori smith
  Terrible! This old lady Marlene handed my son a blade. And her cleaning was disgusting by using the same towels over and over. Will never go there again!! Find another place
• November 2023 by Marlene T.
  Recently had a Birthday Party for my daughter & it was such a wonderful experience. The decorations were beautiful & colorful, the staff were amazing, The food was served by an extremely personable, efficient woman. The staff were especially tuned into every detail. Facility is immaculately clean, which I was impressed with. The kids had so much fun, I would definitely recommend Jumpinjax for your next party. We will definitely be back! It was a memorable day. MAI
• October 2023 by Aleita Soto
  This place is disgusting, it needs a deep clean, throw away the broken toys, repair the foam on the jungle gym, so that’s safe for kids, and clean the bathrooms so that there’s not urine on the floor and blood on the toilet.
• September 2023 by Zee R.
  Staff was very friendly for check in and food service! I went on a weekday, the place was not crowded at all-- not sure what weekends look like. They had the cutest little play set ups, my son really enjoyed himself. The one thing Id say was the little cars were not charged so we werent able to take advantage of those but everything else was super cute and super fun! Recommend for a day of fun for your child(ren).
• September 2023 by Belle Z.
  I just recently had to take my child out of this place. The kids are constantly sick and I'm hearing a lot of kids don't wash their hands so the germs are everywhere...Please do yourself a favor and look for a safer, and cleaner, place !!! go
• August 2023 by Kimberly T.
  Parents avoid Jumpin Jax and all of their other names they list themselves as on google to avoid confronting the bad reviews of other parents if you care about your little ones. From the beginning, my expectations were not met, and unfortunately, the issues persisted throughout our time there.Furthermore, the staff's attitude was far from welcoming. There was a noticeable lack of warmth and enthusiasm in their interactions with both the children and the parents. It's disheartening to see your child not excited about going to daycare because of the uninspiring atmosphere created by the staff.Hygiene and cleanliness also fell short of my expectations. On numerous occasions, I noticed sanitation issues in the play areas and classrooms. Maintaining a clean environment is paramount in a daycare setting, especially considering the vulnerability of young children to germs and illnesses. After checking the State of New Jersey's Department of Human Services website and for the daycare's profile, to no surprise they are littered with inspection violations. Feel free to check for yourself (childcarenj.gov/Search)The curriculum left much to be desired. The activities seemed repetitive and lacked creativity. There was a distinct absence of variety, and it felt like my child was not being stimulated or engaged adequately. It's crucial for a daycare to provide a stimulating learning environment that fosters curiosity and development.Safety concerns were another troubling aspect of our experience. There were times when I felt that the security measures in place were insufficient. Proper monitoring and supervision are paramount to ensuring the safety of toddlers, and this is an area where Jumpin Jax fell short.In conclusion, my experience with Jumpin Jax has been disappointing and frustrating. The lack of communication, unfriendly staff, hygiene issues, uninspiring curriculum, and safety concerns have collectively contributed to a negative perception of the daycare. As a parent, I had hoped for a nurturing and enriching environment for my child, but unfortunately, Jumpin Jax did not meet those expectations. I would not recommend this daycare to other parents seeking a positive and supportive space for their toddlers' growth and development.
• July 2023 by Yara V.
  If I could rate this business 0 stars I would. They charged us for two hrs of play but kicked us out after one. They didn't notify us before we decided to play there that they were going to have a private party and charged me 25 dollars. When I asked to be refunded they would not give me a refund.Also, half their toys do not work, and the food is terrible.
• July 2023 by Gabby Khat
  My children love this place there is so much to play with, even costumes they have so much fun, the place is large and clean I do recommend it
• June 2023 by Tinsu Abraham
  The daycare's staff are absolutely amazing. Adept at handling toddlers.My toddler started with 15 word vocabulary, he went on to being so much more verbal and to singing & dancing in a span of 8 months. They make dedicated efforts to help your child grow. ? ?? Thank you for your efforts!
• March 2023 by Jennifer Joseph
  Don't waste your time booking this place for a birthday party. This is by far the worst experience I've ever had renting a party place. They are very misleading in their rental agreements and the packages are overpriced. They want you to pay for children and adults that didn't even make it to the party due to sickness. I could understand the paying for the children since they had to set up for them but not the adults. They don't cater to adults at all, so why pay if the person is not present. The manager excuse was they already paid for the kids food (what food!!! 1 slice of pizza cut in half and fake iced tea for a package that starts at $599). He couldn't find a liable excuse for the adults (mind you I bought extra food for the adults). The food menu is also overpriced. This place got 1 star because the lady helping for my sons party was very nice and understood where I was coming from. The cherry on top was my son's friend spilled the juice by accident on the table, one of the staff was giving me attitude because I asked him for paper towel to wipe the mess (mind you they charged about $200 for gratuity). He only provided us with 1 ply to wipe the juice off the table. The manager is clueless and very dismissive. All he cares about is money. The place is not even that big for them to charge that much for a 2 hour party. Don't tell me I didn't warn you!!!
• February 2023 by Ariana Trahanas
  Dark and not nearly as clean as other indoor playgrounds we have visited. Dust and debris all over - there were bits of rubber from popped balloons all over the play area. We went in the morning so no reason it should be so dirty. My son woke up the next morning with pinkeye in both eyes. We definitely won’t be back.
• February 2023 by Maggi S.
  Ive been bringing kids here for years , as a nanny . The children have a fun time and thats what's most important . However, it's become disappointing for me for a couple of reasons ... First, there are now very few choices of costumes for the dress up section and they are the same ones I've been seeing for years now,...the little girl dresses are torn and in poor condition . j It would be nice if ownership showed a little more regard for its customer base and added a few more options for both boys and girls. Also, we've enjoyed the dance screen with the music but it hasnt been on the last few times we came .
• January 2023 by Randy Young Ban
  took my nephews and nieces to this place to hang out. Oh boy! have I made the right decision this time? the place was immaculately clean and the staffs were super friendly too the kids! and my little ones were following one of the staffs... almost for an hour! when play time was over, my little ones didn't want to go home. they wanted to stay longer to play. I guess that says lot! as an uncle, I tend to spoil my little ones... just like any other uncles and aunts. if you want to spoil your little ones, don't look too far! go to JumpinJax in Paramus, NJ and you will achieve that goal! furthermore, my little ones went to bed right after the dinner... aka passed out from playing... lol Thank you JumpinJax!