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October 2023 by Thriftgod
Extremely rude manager. Sensed some passive aggressiveness in the beginning but didn’t think anything of it until it got blatantly worse. I shop here often and never had an encounter with her before so not sure what this is about all of a sudden
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September 2023 by Emerald Emerson
Highly shady business practice. I came in here to browse and buy. Had three employees hovering me to get me to open an account, two in particular kept bothering me about it. Politely declined and yet they kept coming.I was then charged the roundup donation fee. I do not have an issue with donating BUT I do have an issue that this was not disclosed to me. They simply charged me more without asking and just assumed it would happen. Then they lied about the extra amount they charged.SHADY BUSINESS, check your receipts y’all!! Charging extra without asking should be completely unacceptable. It’s not about the money, it’s the principle!
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August 2023 by Gabriela
They were rude and unhelpful to my elderly grandmother today when she was trying to make a purchase. They insisted she start a membership account despite the fact that she has no email and made the experience very stressful for her and didn’t even apologize.
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July 2023 by Christian Pineda
Best store. Ok im bias. But they truly do help their customers with the best they can. Love how they are all so well informed of drops and etc. Helps collectors life easier
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July 2023 by Kristina Avet
Rudest, most disgusting in store customer service I have ever experienced. Shame on them for treating their customers with 0 respect for privacy and bullying them. Managers should really check who they hire.
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April 2023 by first last
Customer service is on point! Great inventory, I'll definitely be stopping by more often!
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April 2023 by Elizabeth
Its not really as great as it used to be, i prefer the hot topic in American Dream
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February 2023 by rob doyle
I know I'm old....it's just not the same as it used to be. All the cool button down shirts are gone...the punk clothes as well it's kinda Tepid Topic now. I like I said I'm sure it's just cuz I'm old.
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January 2023 by Frankie Zion
Seems like they only sell shirts and accessories for women only... No variety, same stuff, getting boring
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January 2023 by Guy Cali
Staff was super friendly and knowledgeable, helped find a shirt for my child.
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January 2023 by Anthony Sanchez
Bought a Christmas present on Christmas Eve while shopping and the cashier did not remove the security tag! I had no time to grab another gift once I got home and realized. I called and spoke to a manager and she told me come back for a refund..not even an apology. How is that a solution? I’m not driving back to the mall for a one hour round trip for a $13 beanie. It’s literally not worth the gas and time. I asked if they could at the very least email me a gift card and she refused to do anything without me giving back the item, as if I can use it with the tag on. Looks like I got robbed of $13 and didn’t have a gift for my niece at midnight thank you Hot topic paramus for your great customer service!
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December 2022 by Mark Wrigley
Amazing how things have changed since I was younger. They have a lot of anime stuff and some retro band shirts.
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December 2022 by Christopher (Ace)
My kids like this store they leave happy rach time
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December 2022 by Bloope
I bought a skirt and thigh highs here, very high quality
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November 2022 by Jersey Girls Journey
I shop here all year round, the merchandise and staff r absolutely amazing!
