-
June 2024 by Angela Cohen
Not helpful when not busy
-
May 2024 by Mila Corrao
Not impressed with this store. You walk in and there is no one to help you. It’s not like the staff doesn’t notice you, they just ignore you. They give you the feeling you can’t afford the stuff in the store. I wonder why they have a store anyway if they are trained to judge and screen customers. It makes me ?
Is this Gucci’s policy ? To sell only to a certain kind …. I would seriously like to know!
Customer service and customer experience needs a huge overhaul
-
April 2024 by Rachzx
the worst customer service
-
February 2024 by Daniel Santiago
Very helpful, attentive, and informative. Great customer service.
-
December 2023 by Horatio Moltasanti
This is a bit late but very much worth it. SPECIAL THANKS to Juan for making my shopping experience easy. I contacted Juan for an order placed online but picked up in store. I did not like the fit of the items I purchased and was looking to do a return. Juan explained to me different options I hadn't considered and ultimately it was the best move. I purchased the same items in different sizes and was totally satisfied with the results. Throughout the process Juan was AMAZING. He was knowledgeable but not overbearing, patient and attentive, and more importantly, he followed up afterwards to make sure I was completely satisfied. Juan is a diamond in the rough GUCCI, wake up and promote his to positions of greater responsibility. He is a keeper. Merry Christmas Juan and thank you for your service. Proud to Serve.
-
November 2023 by Polo
Worst customer service experience ever… will never go back here.
-
October 2023 by Polo G.
Worst experience ever from their customer service department.. will never go here again. They lack the ability to communicate and follow up with their customers.....
-
October 2023 by T
Steve provided me with an excellent shopping experience
-
September 2023 by Jacqueline Y.
I have been a loyal customer of Gucci at GSP for two years now, and I am extremely disappointed in the way my order was handled for a limited edition handbag in July 2023. I placed a deposit for my handbag then, and the order was placed by the store manager. I returned to the store last week (August), only to be notified that the order was placed incorrectly and that it never went through. I'm placing my review here, since my Gucci survey link conveniently expired just today. I'm actually questioning myself if I should ever shop at this location again. I would be very careful in ordering limited edition items from this location.
-
August 2023 by Stacey Scott
Still no dog collars
-
August 2023 by TA
Great store very friendly staff ?
-
August 2023 by Kiana Roque
Great staff !
-
August 2023 by charisse Matos
very pleasant staff
-
August 2023 by Michael
She loved it.
-
August 2023 by Gaetano Castelluccio
Historic shop and famous brand throughout the world, now renovated physical shop with modern and elegant furnishings! You can see the unmistakable style of Italian style, even in the construction of the shop
