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February 2024 by james bond
One of the worst customers service banks in the area. The staff is unprofessional yelling out how much money you want to withdraw. I heard the entire conversation of the someone next to me because the teller was like " you want $x,000 cash!" Then proceeds to say "let me ask if we have that money" then proceeds to ask the other tellers while they are helping someone else. Very unprofessional
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December 2023 by julio liz
You need more ATMs on this location,having one ATM in this busy location is not ideal.
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November 2023 by Jen Castelano
Extremely poor, unprofessional and unfriendly staff. With the exception of 3 people, I go out of my way to avoid this branch. They literally go out of their way to make every transaction difficult. I’ve literally left there and gone elsewhere without changing a thing… and deposit with no issue and given polite and excellent customer service!!! I would give “zero” stars if it were possible.
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November 2023 by Jess Mayer
This bank has changed so much in the past couple years. I am shocked on how the customer service has declined since Sheila joined. I was hoping to continue to go to this bank, but I am switching due the staff changes and poor customer service. My mother was charged for safety key she did not want, and instead of helping her she was spoken down to.
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July 2023 by Renhong Wang
I made phone calls on Tuesday afternoon , but no one answered.
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October 2022 by David Dor
Giving this place 2 stars because no ATM inside the bank even though it is a large bank and they have the room for it. Also 3 tellers but still a line when only 3 people in line.
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September 2022 by Mike Vanni
Very friendly and courteous tellers. It's nice to still walk into a branch and talk to people
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April 2022 by alexa Magliaro
Fav bank
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December 2021 by David P
Giving this place 2 stars because no ATM inside the bank even though it is a large bank and they have the room for it. Also 3 tellers but still a line when only 3 people in line.
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June 2021 by D K
Not bad
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March 2021 by Olga Ginzburg
Great experience! Professional and pleasant employees, very efficient and knowledgeable. Highly recommend this Chase branch!
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August 2020 by Joe Willis
The employees and manager here is great. The young man Sam, treats you like a person and does their greatest efforts within their job title to help you.God bless em'
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June 2020 by Konstantina S. Giesberg
Lazy, lazy, lazy office stuff. First of all, it has been 3 generations who have been using Chase BUT we have had only problems with them in the last one year. It took 3 agents, 3 offices, 2 months to open a business account. Now, it's taking 2 agents, 2 offices and 10 days for opening a private account for our son. My husband made an appointment online and when we showed up at the office we weren't accepted. Apparently, the appointment was at "call back" status. Well, nobody called us back. Thank you Chase bank and employees for wasting our time. We switched to another bank!
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June 2020 by Jeanine Graves
Erica in the drive through intentionally called me by the wrong name, even after I corrected her. First rule of business is know your customer's name, they are after all there to give you their money. Not a good look from a customer service perspective, nor for her as a person.
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May 2020 by Otto Vasquez
Very friendly staffs, excellent service and great location.
