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January 2024 by Melissa Mejia
The person running this store need to get it together. Google says open at 10am. I came at 10:05 and waited 25 minutes outside and they never opened. Out of all the stores this one was the only one closed.
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December 2023 by Kristen Brown
The worst customer service I have ever experienced. I asked for a specific fragrance and the first space cadet that I encountered had no idea whether the store carried it or not. Every response was "I think" or "I'm not sure" but took no action to even bother to check anything. I then asked if there was anyone else who could help me and he directed me to Joe, who responded that he didn't have it but said I could check the Garden State Plaza. I asked if he could check to see if they had inventory before I drove there, to which he responded that they could not tell and made no other efforts to try to help me either. He basically looked away and proceeded to help someone else. At that point I just left and I will not be back. If I could give zero stars to this store, I absolutely would. Worst sales associates ever.
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November 2023 by ELLIE ROMANO
Very bad customer service so much sale associates I need it help they were talking very bad and I spend a lot on this store will go to another store from now on!
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October 2023 by Caridad Wong-riecken
Great selection and staff really nice!
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September 2023 by E Lins
Huge product selection!! So many options with so many different aromas, creams, lotions, perfumes, deodorizers, etc!! The prices are always affordable!! The products are always top notch excellent.
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September 2023 by Christine Provenzano
Got some really well priced sale items, foaming hand soaps, candles, body creams.
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August 2023 by EG
Today I went to the Paramus store to change a item, when one of the girl that work there, made me feel I was bothering her. She was very rude that I ended up giving this item to her.
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July 2023 by IAM Diana
I loveeeee ittttt ?????????the best fragance ever, smell like candy,Lollipop and cotton candy amazing I recommended that fragance
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June 2023 by Jaime Leon Gomez
Everything was 75% off good stuff
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March 2023 by Claire Kimmel
Excellent customer service!Thank you?
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January 2023 by Akinbode Akinyemi
A visit to Bath and Body works is always a joy. Very necessary and essential for smelling awesome always.
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December 2022 by Matthew Reiser
Love this store. Great gift ideas for the hard to shop for person. Today was buy 3 get 3 free. Spent $105 with taxes. Saved $90.
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May 2022 by Geraldine Garcia
They have a greetwr at the entrance to offer you assistance and share the store sales event. Very inviting.
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May 2022 by sanjana rao
Super friendly staff and I am a regular. I tend to walk out with dozens of extremely fragrant hand soaps and body care items
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April 2022 by The Critical J.
I'm always greeted by nice reps that work there. They are always clean and there's never a line. They have just as much stuff as their other branches do in other malls
