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August 2024 by Gail Tashjian
I had a great experience shopping for a new couch and chair. Donna Heskins was totally knowledgeable and professional and a pleasure to work with. I highly recommend her
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August 2024 by DEAN & SUSAN CHASKY
Donna Haskins at the Paramus store provided the most wonderful service. I am handicapped and needed a chair that would be easy for me sit in and easily get out of. Not only did she bring the chairs to me at the front of the store, but she was an absolute pleasure to work with. I tried three other stores before I got to Bassett and had three terrible experiences. Donna was incredibly helpful. I heartily recommend Bassett for excellent service.
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July 2024 by Alyssa Ringley
We have worked with Sarah Luppino at Bassett to furnish three homes over the past 7 years, and we cannot say enough good things about her! She is so great to work with. I have a hard time putting together colors and textures, and I am very indecisive. She is always so patient and takes her time to help me find what I really love. She is not pushy at all- I never feel pressured to choose something because it's what's "in" (which had been our experience with a designer we previously worked with elsewhere). She knows both my and my husband's style so well at this point, she makes great suggestions to merge the two so we are both happy with the results. She is always responsive, thorough and super friendly. We don't even bother with trying to shop anywhere else.
In regards to the products, our Benchmade dining table is my favorite thing we have ever bought for our home. Everything is exceptional quality, their delivery crews are awesome, and if you ever have a problem, they follow up immediately and rectify the situation adequately and quickly. Great company overall!
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July 2024 by Letisia Campo
We had the pleasure of working with Donna for our living room design and had an amazing experience. She took the time to discuss all our options, gave us recommendations and even helped with the drawings and design of how we can fit our furniture into our new home. Thank you, Donna!!
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July 2024 by Johvanna Sampson
Great experience at Bassett in Paramus and with Donna Heskins. She provided excellent customer service and was extremely patient in helping me choose the right piece. Highly recommend!
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July 2024 by Bobbi Enright
I felt special from the moment I entered the show room. The designed I worked with helped me in ways I didn’t expect. It took me a long time to make decisions and I felt supported not pressured. It was a great experience.
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July 2024 by Barbara Malach Kalman
Donna Heskin was so wonderful to work with
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July 2024 by Walter Golczewski
Sarah is the best!! She really cares and treats you like you are part of her family.
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July 2024 by Maya Gause
From the moment we walked in Cathy S. took great care of us and showed us the couch that we were originally interested in plus another couch and we ended up going with the one she showed us! She was more than happy to give us different quotes and when we left to go look at other couches at other places, we ended up coming right back to Cathy to get our couch from her. She was excellent. Ask for her when you go! Can’t wait to get our custom couch delivered!
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June 2024 by Jay Greenspan
Re-furbishing your home can be an intimidating affair. Start w/new siding, then repair that leaky wall by the fireplace and paint, but of course you can't paint 1 wall so we painted the whole inside of the house.
Now we needed new furniture, starting w/the living room.
We had looked at furniture stores before. They were, eh, lackluster, and while the salesman was nice enough he was up our--'scuze me-- he literally never left our sides, pointing out the obvious, telling us which pieces were good, which "less good," and finally trying for the close.
The instant we walked into the Bassett Showroom it was like walking into a calm, peaceful professional, elegant, majestic hall, richly appointed and tastefully designed. We were greeted by Donna Heskins, who introduced herself very pleasantly and asked if we needed help or just wanted to be left to browse.
The entire presentation up to this point, and Donna's carriage alone already made me
feel comfortable and confident enough that i already wanted to buy here.
Furthermore, she took an active interest in us w/o being intrusive or overbearing. When we were ready, Donna helped guide us towards and away from what she knew was appropriate for us. How she intuited this is further evidence of her highly skilled professionalism. I was never aware of being "closed," and yet before we left we had furnished our living room.
Donna Heskins is an absolutely wonderful sales person, quite versed in her profession and confident enough to know what she doesnt know, and is able to say, "I'll find out for you."
5 stars +
Thanks Bassett and most importantly,
Thanks again, Donna!
Warmest regards,
Randy, Sherri and Jay
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June 2024 by Three17 Scans
Donna at Bassett (Paramus, NJ) was a joy to work with! She was patient with us during the process and offered great ideas. Can't wait to enjoy the beautiful we designed.
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June 2024 by Stephanie Skyframe
Donna was excellent to work with. She was patient and assisted us in picking out our second couch from Bassett. We love the quality and customization. I would recommend 100%.
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June 2024 by Michael Carucci
Cathy was very helpful. She came up with great ideas for us. She was patient and reliable. Highly recommend!
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June 2024 by michael featherston
Cathy was the best! She was knowledgeable and so helpful with choosing a new sofa and loveseat. Had great vision and eye for color and design! Highly recommend!
Thanks Cathy
Mike and Liz
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June 2024 by Ken Mccabe
A no pressure experience with a very knowledgeable and patient salesperson Donna Haskins .
The furniture we purchased looks like a high quality design .
The staff here are very accommodating. Michele was very helpful also. Looking forward to our delivery date .
