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April 2024 by Karen L.
I loved the store, but this guy in the cafe I believe he's name was Hector. He was very pushy and a little rude I think he needs a reality check, or to be trained again on when to take no for an answer. The girl who made my drink was awesome though a very good latte.
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January 2024 by John S.
There is this employee that was rude on one particular day, a middle-aged caucasian male barista at this Barnes & noble pressured me to upgrade my coffee size from small to medium. As I was ordering, all I asked for was a small coffee. He then chuckled and said pretty loudly "what that's it? And are you sure you want a size small? it's such a tiny cup." As if to say I'm poor and can't afford a bigger cup or that he is assuming all I can afford is a cup of coffee and no food. But I wasn't hungry or anything, all I wanted was a cup of coffee to sip. Idk he might need some sensitivity training because some people may be budgeting or some people think they can swindle a few more cents out of people- which is bad practice and screams cheap. However, the interior and set up was pretty nice, with nice furniture. I just think it's creepy that you can get cornered here pretty easily with all its nooks and crannies. I like the old set-up better. This "new" set-up is copying NYC-style bookstores.
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December 2023 by Bobby T.
Oh, how the mighty have fallen. The parking lot is a mess and the store layout is even worse. Their once-mighty used section is now completely gone. Half the genre sections were missing letters and this place hasn't been open more than, like, three months. At least the staff was helpful in letting me know that teachers no longer get discounts. Unless this place gets a complete redesign (not likely), avoid like the plague.
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December 2023 by Omar Elbaga
The new location is truly impressive. It wasn’t what I expected; it was more stunning than anticipated. They reorganized it in a way where you can roam around more freely stumbling on interesting sections including gifts and memorabilia. I will definitely come back with the kids. Finally they also brought back some seating! I know a few locations that got rid of seating and you can barely review books. So here you can relax a bit to check out some books or while your family or friends look around. The cafe seating was also really large and looked really nice! I didn’t try it because they seemed to be having a lot of difficulty with orders. I overheard one man asking for several items but they were unavailable including basic coffee. They should work on that. Aside from that it’s truly a nice location.
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December 2023 by Jess Kenney
I'm happy that the new location is finally open, and I know I'll be here a lot, and the selection is great, but I have some complaints...1. The lighting. It's track lighting with super bright-white lights pointed in all directions, rather than diffused lighting. This may seem like a weird thing to complain about, but I feel like no matter where I am, so many of the track lights are pointed directly in my eyes. I'm currently in the cafe, and I have to use my hair to block the nearest light so that I can sit on my laptop and focus comfortably. It's crazy how harsh the lighting is in here and how uncomfortable it is. If there was ONE thing I could request from the managers of this store, it's PLEASE find some way to diffuse the lighting in here. It's really really really harsh on the eyes and blindingly bright. The lighting alone changes the whole vibe of the store.2. The cafe. I'm happy there are a lot of spaces to sit, eat, drink, and work, and plenty of seating, but it has a bit of a fast-food feel rather than a cozy bookstore. I was really hopeful this would be a cozy, relaxing place to work, but something about it feels more clerical and stiff and I'm not sure if I'll spend as much time in the cafe as I was hoping I might. The furniture is stiff, uncomfortable, and characterless.3. The layout of the store. It's a maze design, and it's really difficult to navigate. I love simply spending time in Barnes and Noble, but to find anything is almost stressful. Also, as another reviewer mentioned, I couldn't really figure out a rhyme or reason to how some of the books are organized. This doesn't bother me enough to stop coming, but the other two issues do.I want to be here all the time. I just feel good inside a Barnes and Noble bookstore. And this location is now closer to my house, so I'm just a couple of backroad turns away which I love. And I'm not even against the idea of updating the aesthetic to be a little bit more modern. But I swear the crazy lighting and uncomfortable furniture will probably keep me from hanging in the cafe every day while I work remotely. Super disappointing, since the other location felt a lot cozier and more inviting.
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December 2023 by Jen Gill
The newly opened location is fabulous! Well stocked with books, toys, gifts, etc. Organized and clean. We love the layout and everything else about it. Truly an upgrade on all fronts!
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December 2023 by Jess K.
I'm happy that the new location is finally open, and I know I'll be here a lot, and the selection is great, but I have some complaints... 1. The lighting. It's track lighting with super bright-white lights pointed in all directions, rather than diffused lighting. This may seem like a weird thing to complain about, but I feel like no matter where I am, so many of the track lights are pointed directly in my eyes. I'm currently in the cafe, and I have to use my hair to block the nearest light so that I can sit on my laptop and focus comfortably. It's crazy how harsh the lighting is in here and how uncomfortable it is. If there was ONE thing I could request from the managers of this store, it's PLEASE find some way to diffuse the lighting in here. It's really really really harsh on the eyes and blindingly bright. The lighting alone changes the whole vibe of the store. 2. The cafe. I'm happy there are a lot of spaces to sit, eat, drink, and work, and plenty of seating, but it has a bit of a fast-food feel rather than a cozy bookstore. I was really hopeful this would be a cozy, relaxing place to work, but something about it feels more clerical and stiff and I'm not sure if I'll spend as much time in the cafe as I was hoping I might. The furniture is stiff, uncomfortable, and characterless. 3. The layout of the store. It's a maze design, and it's really difficult to navigate. I love simply spending time in Barnes and Noble, but to find anything is almost stressful. Also, as another reviewer mentioned, I couldn't really figure out a rhyme or reason to how some of the books are organized. This doesn't bother me enough to stop coming, but the other two issues do. I want to be here all the time. I just feel good inside a Barnes and Noble bookstore. And this location is now closer to my house, so I'm just a couple of backroad turns away which I love. And I'm not even against the idea of updating the aesthetic to be a little bit more modern. But I swear the crazy lighting and uncomfortable furniture will probably keep me from hanging in the cafe every day while I work remotely. Super disappointing, since the other location felt a lot cozier and more inviting.
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December 2023 by Michelle Zink
Cozy maze of books and gifts. You can get lost here in the best way possible. So many little nooks and sections to browse. Inviting children’s section with a little train seating area and LEGO table. Definitely warmer than the Riverside Mall location. Staff was very nice and welcoming too. No issues with parking
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December 2023 by Robert
I'm not crazy about the new "maze set up." Non- fiction isn't listed alphabetically by title or author. Old place had more character.
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December 2023 by Dan
Whoever in corporate signed off on this new concept and layout should be fired..From the moment you walk in, you feel like you're in an Ikea meets Hallmark store that happens to be in an operating room.The layout is so confusing with no visible overhead signage if you wanted to navigate to a specific section. There are dead ends and curved aisles at parts.Then you are greeted with more toys and plushes and stuffed animals than books (hopefully this will change after the holidays).As for the operating room analogy, the lighting is those aggressively bright LEDs and are way too many of them. People with sensitive eyes - this is Barnes & Migranes.Also one stressed looking cashier on a Friday at 7pm with a line 15-20 deep was not a good look.They need to fix some things here before it goes the way of Geoffrey and Big Lots...There's nothing warm, inviting or pleasant about this store. It's unnecessarily chaotic.
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December 2023 by Sophie Louis
I was so impressed with this new Barnes and Noble! This is a very spacious location (as it was formerly a Big Lots), has a fantastic layout, great lighting and an amazing selection of products!! There are large displays of extended selection of products compared to the Hackensack location. The cafe area is nice with many tables to eat and study. I am so excited for this new location and could spend all day here! Definitely check it out!
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December 2023 by Brian Atchue
New store is great. Tighter packed and a bit more of a maze than the old one but has everything you need. Very happy to have a Barnes and Noble back in the area.
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December 2023 by Bogda R.
Beautiful, huge, great selection of books, toys, gifts. Plenty of seating available
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December 2023 by Gaby Fahmy
Has everything that you could ask for, very well organized too. One drawback is that it seems so much noisier than the old one we had, maybe because it is more tight in space and is only one floor. It's supposed to be a quiet place..
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February 2023 by Theresa S.
Fantastic! Look for a favorite novel, find it! Books on ancient History, find it! Mythical books, find it! Clean, organized, friendly people work at Barnes & Nobles. Many religious books. Sit, relax, and have a coffee.
