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January 2024 by E Crum
Very helpful and professional staff. Expensive products: a 3.4 oz tube (small!) of body balm cost approximately $38.00. The product smells good and is very rich, but $38.00 is pretty steep for a tiny tube, in my humble opinion. I can't judge yet whether the cream is good or not, and how long the tube will last. Aesop products are leaping bunny certified. They are reportedly entirely vegan and are not tested on animals. The company itself is a Certified B Corporation, which means it scores high on environmental sustainability. One star off due to the prices of the products. Otherwise, amazing.
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December 2023 by Andrea Oakes
I recently had a delightful experience at Aesop, thanks to an outstanding employee Alexis. Her kindness, sweet demeanor, and courteous attitude was truly refreshing. She went above and beyond to be attentive not only to me but to everyone in the store. Her excellent customer service made my visit exceptionally pleasant, and I left with a positive impression of Aesop. I hope she is acknowledged by management because employees like theses are hard to find.
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December 2023 by Ray
Alexis was super helpful and knowledgeable on all the best sellers ranging from gift sets, perfumes, skin care serums & facial oils, and more! The in-store experience guided by her just felt like an aromatic spa, and we were immersed in the earthy and refreshing aromatics. We were able to appreciate Aesop’s essence.
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July 2022 by Tennessia Clarke
Stopped by the Paramus location today to do an exchange. Lucy and Dee were so helpful. Both young ladies were knowledgeable about the product. Recommendations were great! I left feeling calm and happy. Thanks Lucy and Dee!