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February 2024 by Patrick Sweeney
Fantastic work by the team. Basements Love Us was professional, fast, and provided high-quality work. A great business.
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February 2024 by Mariellen Habina
I am very pleased with the work that was done.
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February 2024 by Melanie Carballo
So helpful! I contacted Basements Love us regarding a project on a home we were planning to sell. They were extremely helpful and considerate with all of our questions. They were able to quote us as I provided many photos of the project. The buyers ended up not asking us to do any work to the home, so we did not use them. However, they would be the only company I will call when we need to get work completed on our new home. They were available resource and understanding about our situation.
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February 2024 by 01EB BE10
So I called today to inquire about a second pit in my basement-something not common, but wanted to get done and naturally you have questions. The “lady” who I unfortunately had to speak with, Shannon was incredibly rude, inpatient, sounded annoyed from the beginning, and talked over me the entire time. If I’m being rushed, goodbye to doing business. Why is this woman answering the phones? She just lost you business had she given me a little assurance. Guess she didn’t want to be bothered on a Friday at 4pm. Someone needs to train her to speak civil and know her job. She tells me she’s never had someone ask for a second pit so naturally you have questions regarding the existing pit and how the two will work together. She gives me a quote after speaking with a technician for $3500-thats their base price for a pit. So you wonder how if they never saw this request before and if no one saw a picture or came by the house to take a look, are they certain about the job? What a novel concept as a customer to feel confident the business knows what they are doing. She really expected me to be okay with her saying I don’t know over and over again but yet she was somehow able to speak with a technician and conveyed my questions properly? What kinda sham operation is this? Like I said, had she been a little more patient, had me speak to the tech so I felt more comfortable and lastly had some basic decency as a person to speak civil, they wouldn’t have lost the job.
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January 2024 by Abby Goetcheus
We did not actually work with them because our situation changed. However, they were diligent in our cancellation and provided our deposit back in a timely fashion.
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December 2023 by Pollution Solutions
Great company to work with! Our team handles all of their large mold remediation & restoration pump outs & dry outs! Highly recommend!
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December 2023 by AKR Reface
We used Basements love us to waterproof our basement and not only were they professional and courteous they showed up on time and did an amazing job and our basement is huge. They did everything they said they were gonna do in a timely manner. I highly recommend them to everyone. I had 3 prices and not only were they the best they had the best product as well.
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December 2023 by Becker Enterprise Group
We collaborate with these guys all the time! They hire us for all of their concrete & masonry needs. We highly recommend using them for any basement problems!
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December 2023 by Affiliate Wingman
We used Basements Love Us to do basement waterproofing in our New Jersey home. They took care of everything and did a great job. They installed a sump pump, and a French drain, and even took care of some foundation damage the leaking water caused. Since then our home has been bone dry with no issues. I'd recommend them to anyone.
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November 2023 by Hugo Alexander
We hired them for serious foundation issues in our basement. Our home was in real danger. They cam out quickly to get the job done and make our home and family safe. We can’t thank enough.
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November 2023 by Michelle Bui
We did not understand the severity of the structural problems that our home had. We asked Basements Love Us to inspect our foundation and give us quote. We were really happy with the quote they gave and the work they did. Had to leave them a 5 star rating.
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November 2023 by Michael Janousek
We have to thank you for the work you did to our new house. We feel confident that our basement will not get flooded any longer and that we can get our basement finished now. Thanks for all of your hard work.
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October 2023 by Jeremy Larson
Basements Love Us do crawl spaces too! We had some serious leaks going on in our basement and hired them to address it. They did an amazing job taken care of the water damage and waterproofing the crawl space to avoid future problems.
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September 2023 by Tony Szamboti
We had a house fire on March 8, 2022 that destroyed the two story colonial house in Blackwood, NJ that we had. Rebuilding was cost prohibitive and we bought a smaller cape cod in Bellmawr, NJ. It was in rough condition and needed work Becker Enterprise Group wound up doing about eight jobs for us as we were very happy with their work. We recently had their sister company, Basements Love Us, waterproof an area of our basement and recondition a wall that had experienced significant efflorescence over the years, which degrades the cinder block. The work by Basements Love Us was exemplary and in keeping with that of their sister company. I don't regret any of the work I had these two companies perform for us.
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June 2023 by Narad Mark
We needed a new walk-out entrance for our south jersey home. The sales estimator was great. He gave us multiple options and walked us through the whole process. They did such a beautiful job and we are very happy with our new door and entrance.
