10AM - 7:30PM
276 Broad Ave, Palisades Park“The staff is so helpful and professional. I initially tried upgrading my phone online but got really frustrated trying to understand the fees + breakdown of the next billing cycle. So I ended up coming here. The staff went above and beyond. They helped find the best available deals for my account, explained all the fees & changes to our monthly bill. So glad I went in to upgrade in person.”
10AM - 8PM
266 Monroe St, Passaic“Mara helps me so much from beginning to end. I actually call yesterday and ask her about iphone is stock or not and she does remember and save it for me. It is great experience!! Thank you so much!!!!”
“Very good experience in this store, I was in other stores and the customer service in this store is terrible, they treated us very well, they helped us with the problem we had, very friendly and cordial ???”
10:30AM - 7:30PM
4506 46th St, Queens“Usually when one thinks about a mobile / wireless store, feelings of dread and "getting ripped-off" are evoked. I recently lost my phone in Colombia (on vacation) and had these exact same feelings as I walked into this Verizon location on 46th street in Sunnyside. Adrian and his team immediately put my mind at ease and explored all possible options to 1) not only get the cheapest (and most appropriate) replacement possible, but also 2) took the extra time to ask what my needs truly were. After about 5 minutes he presented several options and we proceeded with the one that I selected. I was truly happy with his team and the level of service they provided - I wish ALL Verizon locations were like this!!! It's rare in business to come across individuals who genuinely just want to help you out - Adrian and his team are that rare breed that exemplify these values - they really just want to help you out. I am very grateful I chose this location and extremely lucky to have met them. Highly recommend for anyone looking for excellent customer service, down to earth business people, and really an excellent cell phone (and plan!)”
10:30AM - 7:30PM
7302 Northern Blvd, Queens“I had an extremely complex and difficult situation, but the people who worked here were extremely effective and efficient and solved the problem in no time flat. Much better than any customer service I received, not just in terms of mobile companies, but in ALL companies. Love this place so much. If I have any other issues, Verizon or otherwise, I will definitely be stopping by here.”
10AM - 8PM
89 River Dr, Garfield“big big shout out to Victoria and Greg for helping me with my AT&T visit. I left highly satisfied they went over and beyond I got the phone I wanted and their customer service was exceptional! I’ll forever come to this AT&T store thanks to them! They made the time well spent.10 out of 10.”
10AM - 7PM
120 E 34th St, New York“I was in town last weekend and had the unfortunate experience of having my phone run over by a car. My mom and I were so lucky to walk into this store. Jake was incredibly warm and professional. He set me up with a new phone and made the entire experience a breeze. Definitely a bright spot in our trip! Thank you!”
10:30AM - 7:30PM
191 Bedford Ave, Brooklyn“I had a great experience at Verizon Bedford. Boris explained all steps thoroughly & made sure I was getting the best deal. He answered all my questions and concerns thoroughly as well. Very patient. Impeccable service. Thank you kindly!”
10AM - 7PM
1732 2nd Ave, New York“I want to add another glowing review of Mohamed at the Verizon 2nd Ave and 90th Street store in the UES.....
My close friend, who already had a bad experience at her neighborhood Upper West Side store, was still looking to buy a .phone.
I brought her to see Mohamed at 2nd Ave and 90th Street. Aa with me a few months ago, Mohamed was fantastic! So knowledgeable of phones and plans. He listened to what she needed and came up with the best priced plan for her. He transferred all of her data to the new phone, he made it all so easy. Mohamed is very experienced, knowledgeable, friendy respectful, really the best!
While I was there I brought up an issue I was having with my watch. He gave me many pointers on how to use it and downloaded new software to update it. Now it is fantastic!
REALLY, IF YOU NEED A NEW PHONE AND WANT IT FROM VERIZON, THE ONLY AND BEST PERSON TO SEE IS MOHAMED ON THE UES, AT 2ND AVE AND 90TH STREET!!!!
EVEN IF YOU HAVE TO TRAVEL, DO IT, HE IS THE BEST!!!
Casey, a very satisfied Verizon customer.
I bought a new phone, tablet and watch from Verizon. I went to your 2nd ave and 90th street store and worked with Mohamed. He is fantastic! Mohamed is knowledgeable, calm, friendly. He made this a wonderful experience for me! He transferred all of my data from my old phone to my new phone, synced all of my devices and even showed me features that I never knew I had on my phone!
I was very lucky to work with him. He made it all seamless and easy, and everything works perfectly.
Thank you Mohamed, you are so knowledgeable and a pleasure to work with!”
10AM - 7PM
170 Essex St Unit 2, Lodi“Dear John, since you did such a good job, I am bring my daughter to your store at 3:30pm on this Sat. I would like her line to be joined to my account. Thant you for saving me 2000 dollars of upgrade a new phone. You are the best.”
“Went there last year in september 25 for screen replacement they did an excellent job, professional service spread the word want your phone serviced nice and good this is the place to do it”
10AM - 8PM
598 Main Ave, Passaic“Grateful to Nelson for his sincerity, for his empathy, and for trying to help me in my few possibilities to obtain services, and regarding the staff without words, without exception they offer excellent service, God bless you and may you continue to have that gift of service for all who come there”
“Needed to get an e SIM working quickly while I was traveling to the US, the staff was friendly and assisted me properly, the place is a bit small but good service makes up for it.”
10AM - 7PM
484 6th Ave, New York“Hey folks—Here’s a shout out to Roma and Adi at the best AT&T Store in Manhattan (located on the corner of West 13th Street & 6th Avenue). I walked in cold on a Friday afternoon without an appointment with what seemed to me an intractable two-factor authentication code problem—a Catch 22 situation for a dead phone that could not be accessed nor revived—which made it impossible for me to purchase a new phone until this problem could be solved. And solve it together they did in the calmest, most professional, intelligent and even entertaining way. Plus the conversation we had during this process was memorable, enjoyable, and instructive. In short, who knew such a potentially tense situation could turn out to be such a pleasure. Thank you Roma and Adi for saving the day! P.S. My new phone is great but the experience was even better!”
11AM - 8PM
892 2nd Ave, New York“Excellent service , I had alot of issues with my phone went in listened and helped me with out the preasure of trying to buy another phone like the other verizon that i went to and when i said i dont need a new phone they could not help me all of a sudden. Here they were frendly,professional and didnt try to make me buy a new phone. They are my verizon store from now on going forward”
“Excellent service and the best prices on the case for my cell phone that I found in the area, they gave us the screen protector at no cost to put it on. Super recommended”
“I bought my refurbished laptop from Computer Overhauls on Ebay. I must admit, I was rather skeptical given the price point, but was very impressed with how accurate the description was! In fact, I think it looked even better in person! The computer looks as new, and operates as such. I am quite happy with my purchase and would fully recommend!”
10AM - 8PM
194 E 167th St, Bronx“They gave me a high-quality screen and screen protector. they even replaced the speaker and vibrator that another store broke when they were fixing my phone, without charging me for that. Quick screen repair for $90. Very good customer service”
10AM - 7PM
71 E Kingsbridge Rd, Bronx“Came in to open a new line and this gentleman name Syed had helped me. He did everything smoothing and gave me a great deal, definitely recommend him to help you! Thank you. I’m a satisfied customer for sure.”
10:30AM - 7PM
1119 Summit Ave, Union City“This is my favorite shop now for repairs, cellphone service and unlocked phones. Unlocked iPhone and Android. They have integrity and know how to deal with people. Thank you”
10AM - 7PM
150 Delancey St, New York“Gabe & the staff were helpful, kind, thoughtful when it came to budget, & had great knowledge on devices! Though they were busy with me setting up a device, they made sure customers were greeted & that they would help them momentarily which I thought was very sweet.”
“I'm not a regular here but now Nas gained my trust and business. Thank you dearly Nas! You were very patient with me and good thank you again super grateful. Have a great day.”
10AM - 7PM
230a Main St, Fort Lee“I have been visiting the Verizon location in Fort Lee, NJ for years.
Patrick's customer service is exemplary! He is extremely professional, knowledgeable and accommodating. I recommend wholeheartedly this particular site location .”
“I recommend this store 100%They sell everything, good service, they speak Spanish, English, French and Arabic.The prices are very competitiveThey have a good mechanical technician for gasoline motorcycles, electronic scooters and electric bicycles. They also have a technician for repairs of all types of phones. The service is fast and 100% safe.”
“Brought in my old MacBook when wifi stopped working. These techs worked diligently to find the problem - fixed it in an incredibly resourceful way & got it back to me in time for my travels. Great work!”
“Wow. This is the spot. I came from another state trying to look for a phone. Not only did they give me a NEW A54, they gave me a custom case that was my style. Coming from T-Mobile, this service is far superior. Always full signal. 5G everywhere. Cricket Wireless #1!”
10AM - 7:30PM
120 E 116th St Ste 1, New York“Best store ever with polite and patient people working there, my son got cricket I have a Verizon , I am paying cheaper service for him and he got good service!!”
10:30AM - 6:30PM
198-B Market St, Elmwood Park“Tech plug is my go to place format repairs. The technician is very helpful and does not suggest a repair if not worth it but tries to help you the best.
Very knowledgeable in the field and accommodating.I recommended the place and is 5?”
10AM - 8PM
2636 University Ave, Bronx
“This place is quite busy, but it’s definitely worth the wait! The staff are extremely friendly, kind, and personable, and they clearly know what they’re doing”