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“The staff is so helpful and professional. I initially tried upgrading my phone online but got really frustrated trying to understand the fees + breakdown of the next billing cycle. So I ended up coming here. The staff went above and beyond. They helped find the best available deals for my account, explained all the fees & changes to our monthly bill. So glad I went in to upgrade in person.”
“Very good experience in this store, I was in other stores and the customer service in this store is terrible, they treated us very well, they helped us with the problem we had, very friendly and cordial ???”
10AM - 7:30PM
4506 46th St, Queens
Mobile Phone Accessories
“Usually when one thinks about a mobile / wireless store, feelings of dread and "getting ripped-off" are evoked. I recently lost my phone in Colombia (on vacation) and had these exact same feelings as I walked into this Verizon location on 46th street in Sunnyside. Adrian and his team immediately put my mind at ease and explored all possible options to 1) not only get the cheapest (and most appropriate) replacement possible, but also 2) took the extra time to ask what my needs truly were. After about 5 minutes he presented several options and we proceeded with the one that I selected. I was truly happy with his team and the level of service they provided - I wish ALL Verizon locations were like this!!! It's rare in business to come across individuals who genuinely just want to help you out - Adrian and his team are that rare breed that exemplify these values - they really just want to help you out. I am very grateful I chose this location and extremely lucky to have met them. Highly recommend for anyone looking for excellent customer service, down to earth business people, and really an excellent cell phone (and plan!)”
10:30AM - 7:30PM
7302 Northern Blvd, Queens
Mobile Phone Accessories
“I had an extremely complex and difficult situation, but the people who worked here were extremely effective and efficient and solved the problem in no time flat. Much better than any customer service I received, not just in terms of mobile companies, but in ALL companies. Love this place so much. If I have any other issues, Verizon or otherwise, I will definitely be stopping by here.”
“big big shout out to Victoria and Greg for helping me with my AT&T visit. I left highly satisfied they went over and beyond I got the phone I wanted and their customer service was exceptional! I’ll forever come to this AT&T store thanks to them! They made the time well spent.10 out of 10.”
“I was in town last weekend and had the unfortunate experience of having my phone run over by a car. My mom and I were so lucky to walk into this store. Jake was incredibly warm and professional. He set me up with a new phone and made the entire experience a breeze. Definitely a bright spot in our trip! Thank you!”
“Dear John, since you did such a good job, I am bring my daughter to your store at 3:30pm on this Sat. I would like her line to be joined to my account. Thant you for saving me 2000 dollars of upgrade a new phone. You are the best.”
“Grateful to Nelson for his sincerity, for his empathy, and for trying to help me in my few possibilities to obtain services, and regarding the staff without words, without exception they offer excellent service, God bless you and may you continue to have that gift of service for all who come there”
“I visited this store to send out my passport for renewal. The owner Mr. Bansal, helped me with the photos, annexure, and affidavit. He's pretty well versed from filling out the form to shipping out the passports for renewal. I was able to get everything done in less than 30 mins. Super quick, and efficient.”
10AM - 7:30PM
484 6th Ave, New York
Mobile Phone Accessories
“Hey folks—Here’s a shout out to Roma and Adi at the best AT&T Store in Manhattan (located on the corner of West 13th Street & 6th Avenue). I walked in cold on a Friday afternoon without an appointment with what seemed to me an intractable two-factor authentication code problem—a Catch 22 situation for a dead phone that could not be accessed nor revived—which made it impossible for me to purchase a new phone until this problem could be solved. And solve it together they did in the calmest, most professional, intelligent and even entertaining way. Plus the conversation we had during this process was memorable, enjoyable, and instructive. In short, who knew such a potentially tense situation could turn out to be such a pleasure. Thank you Roma and Adi for saving the day! P.S. My new phone is great but the experience was even better!”
10AM - 7:30PM
120 E 116th St Ste 1, New York
Mobile Phone Accessories
“Best store ever with polite and patient people working there, my son got cricket I have a Verizon , I am paying cheaper service for him and he got good service!!”
“Wow. This is the spot. I came from another state trying to look for a phone. Not only did they give me a NEW A54, they gave me a custom case that was my style. Coming from T-Mobile, this service is far superior. Always full signal. 5G everywhere. Cricket Wireless #1!”
“Excellent service and the best prices on the case for my cell phone that I found in the area, they gave us the screen protector at no cost to put it on. Super recommended”
“Gabe & the staff were helpful, kind, thoughtful when it came to budget, & had great knowledge on devices! Though they were busy with me setting up a device, they made sure customers were greeted & that they would help them momentarily which I thought was very sweet.”
“I would give more than 5 stars if I could! The other day I had an experience with my phone service that I spent 9 HOURS and talked to multiple people trying to get fixed. I walked into the store and Joe fixed my problem within 30 min. He was so patient, knowledgeable and determined to help me out. Amazing service!”
“Mickey and Amy are some of the most patient and informed people in the Verizon ecosystem.
They handled a tricky situation that involved Verizon Corporate, another franchise and their management with ease and grace.
If you have any account needs, whether it's business or personal, this is the store to choose.”
“Excellent customer service!! They always have good prices and are always available for any customer questions. They helped me a lot, they gave me a lot of solutions to what I was looking for, I was very happy with the service and the equipment purchased.”
“Today was my second time getting a phone from here.The most important service is very fast the two times i spend 10min in and out not like the other big carriers. Big plus is you no need id no ssn no credit history plans are much chipper than sprint,t mobile,att,verizon. Here for $55 you can get all unlimited plus phones are chip.”
“Went in to replace battery in Apple laptop; Noor was very friendly and helpful. They did not have the battery in the store so had to send it to another location; but Noor expedited the work and got it back the same day. Good customer service.”
“I had a great experience upgrading my phone here!! Shem was great and even took the time to help transfer everything to my new phone. 10/10 recommend this place for all your AT&T needs!”
“I buy Samsung galaxy s24 ultra from this store. Very good customer service, I recommend to you guys visit Namaste wireless ,you will definitely get your wireless needs.”
“I had a problem with my phone, SIM card was not connecting. Received service with smile and very professional. Highly recommend Verizon store in Maspeth on Grand Avenue.”
“We just had the best experience at the American dream Verizon. The customer service that Jacob and Danny gave us was top-notch. They were super patient, answered all of our questions, and saved us a ton of money. We left our old carrier and walked out with four new devices! They are the best of the best. Thanks guys!”
“They fixed my daughter's MacBook screen for half the price that the Apple store would have charged, and they did an excellent job. The owner is courteous, professional, and speedy. He told us how long it would take to order and receive the parts, and he contacted us as soon as the parts arrived. He then fixed the laptop screen the very next day. Thanks goodness for CompuTeaneck! Oh, and he saved her old laptop screen because he saw she had stickers on it, and he thought she might want to keep them. Very thoughtful!”
“A gay name Tonmay working here. Very good boy. He help me to upgrade my phone with the best dill he have and help me to transfer my all staff to the old phone to new phone . Very good service. Thank you.”
10AM - 9:30PM
1 Garden State Plaza Pkwy, Paramus
Mobile Phone Accessories
“Love these guys! The screen protectors are top of the line and when you go to replace it ($12) they don't just put a new one on, they clean the entire phone and case and make it look brand new again. They better not ever close!!!”
“Stopped in for upgrades, phone # swaps and a few other account related tasks. Muhammad was extremely knowledgeable, courteous and professional. He knew exactly how best to serve our needs, save us some money and had us ready and on our way very quickly. I highly recommend this store.”
“This was my first time doing business with Vas and Eddie. They came highly recommended by some family members. The service was great as advertised. They go above and beyond to meet all of your needs. Thanks guys. ??”
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“This place is quite busy, but it’s definitely worth the wait! The staff are extremely friendly, kind, and personable, and they clearly know what they’re doing”