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January 2024 by Madeline Costello
I had 3 weddings within 10 months-3 sons. First experience at another bridal shop rushed the decision making and I wound up purchasing a dress 2 sizes up which created a huge cost for tailoring the dress!! The cost of jewelry was astronomical. Next time I went to Mervat’s. Needless to say my 3rd dress was also from Mervat’s. She is detailed, positive, dresses needed some alterations, helped me choose jewelry and shoes. I would highly recommend this shop! Good luck
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December 2023 by DEBIEY AND VINNIE
I am unsure as to why my review had been removed. I was being honest about MY experience. I unfortunately had to get my dress completely realtered after spending $2,000+ on a dress and then $990 on alterations. There were parts of the dress that I truly did not like the way they sat, including my chest area. I am large chested so I wanted some stability. I was told it was altered the best it could be. I had someone else look at my dress and this man worked 16+ hours on my dress to completely fix it. He pulled my straps up more and made the chest area sit flush against my skin. He fit the dress better to my body. He also only charged me Less than half of what she did.
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December 2023 by Kristine Harris
I used Mervat for my bridal gown alterations & my mother bought her gown & had it altered there as well. Everyone at the store is incredibly friendly & really listen to you as you explain what you like/don’t like. The quality of the alterations was absolutely excellent & my dress needed a lot done to it. Highly recommend!
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November 2023 by Chery B
If I could give zero stars I would have. Ordered a gown in January 2023 for my sons November 2023 wedding. Received a call that gown came in in June. Went to pick it up, tried it on, and told Mervat what I wanted done. She scheduled me for the first week in October for my first fitting and to review again what I wanted done. She said ALTERATIONS ARE TO BE PAID IN CASH. When I went in October, i asked for the dress to be hemmed and shoulder straps added so I can wear a regular bra. During all these visits not one time was a tape measure used to take any measurements. She had me come in again the first week in November for my second fitting. I told her the straps she added were not laying right. Her response”nothing can be done for that”. Also told her the elastic on the sleeves were showing. Again, “nothing she can do unless she cut the elastic off and then the sleeves would droop”. I tried to accept her words but I was just not happy. After paying $270 CASH for added shoulder straps and a hem I was just not happy and decided to take the dress to another tailor for their opinion. He said she hemmed the dress too short and as far as the sleeves, there was nothing he could do unless I get the material from Mervat. When asked she said “I no longer have it”. Needless to say I was in tears. My husband had my cousin take me out to purchase another gown. With only three weeks til the wedding I was limited to what I could get because there was no time to reorder. The dress shop Dream Dresses, assisted me in finding the “perfect” dress and even felt so bad for my situation that they gave me a discount on the dress. After speaking to Mervat once about the issues, I texted Mervat several times. I told her if she was any kind of a business woman or felt any kind of compassion, she would have given me some kind of reimbursement for everything I went through. Her response, “I can’t do that”. My last text to her was “it’s not that you can’t do the right thing, it’s that you won’t” but should you change your mind this is my address”. To date she has not tried to even meet me half way with the cost of the dress/alterations. I also bought all my jewelry from her so between it all I easily spent over $1100.00 at Mervat’s.My daughter in law also bought her gown there. When she went to pick it and brought it home there was black thread and fuzzies in her train. She was charged $990 in alterations and she too ended up going to another tailor to have the dress fitted as well as all the thread and fuzzies removed. Mervat did ask for the gown to be returned so she could “steam clean it”. Really? That gown should have never been released from that store the way it looked. I have attached photos of what her gown looked like. And last, one of the bridesmaid brought her dress there for alterations. Needless to say, she too had issues and had to go to our tailor as well. But this time Mervat threw the material for her dress in the bottom of her bag. In fact, the other gowns she altered for this wedding now were all given their material, but yet mine she no longer had.Again, not trying to say she didn’t try to get us back there, but seriously, we’ve had enough, and who in their right mind would go back. The mental stress and amount of money spent, yet we only asked to be met at least half way. Nothing! She has my address if she wants to make things right.She was doing alterations out of her home prior to opening this shop which is where she worked on a gown I bought almost five years ago. Had no issues then but this time, horrendous!Yes, she ask me to come back, as I stated, but who would want to. And… as far as the material as you stated in your reply, that’s a lie. The others that received their material back did NOT request this. This only occurred because of MY incident so don’t try and turn it around. Those who know, know. I have all saved texts so yes, I did attempt communication
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November 2023 by Rebecca Claire
Hi there! Just wanted to say that Mervat’s bridal is the absolute best. My mom went there on 11/5/23 to search for her MOB dress. Her experience was absolutely wonderful. Mervat and her daughter treated my mom like an absolute Queen. We walked in as strangers and left as friends. ?
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November 2023 by wj armenti
Thank you so very much for our beautiful gowns, we were always treated like your family.You have made my son and daughter in laws wedding day so memorable.Our gowns are so amazing!We will be back for all of special occasions and tell all our family and friends about the love and care you treat everyone with,Love,Sue ArmentiHowell.NJ
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October 2023 by Danielle Weitzman
Mervat is the absolute best. She made us feel like family every time we came in the store. Not only did I buy my wedding dress from her, but my mom and aunt also bought their dresses there. The three of us, plus my MOH sister, and my cousin all had our dresses altered there, too. She is a magician.When I was somewhat self-conscious about the arm coverage of my dress, she created these gorgeous off-the-shoulder half sleeve that was stunning. I felt like a princess… and our nieces first thought I looked like a princess when they saw me!
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October 2023 by Kerry Saccone
I could not be happier with choosing my wedding dress from Mervat’s Bridal! We had such a terrible experience with a previous shop so we randomly google searched places in the area and walked in without an appointment. Mervat was so accommodating and offered to squeeze us in! She listened to everything I was looking for and pulled a bunch of dresses for me to try, including one she chose herself. That was the first dress I tried on and I immediately knew it was the one! It was a brand new dress that had just come in and was perfect! Due to my short timeline and the dress not being able to come in on time she offered to let me buy the one in store without even asking! I wasn’t sure what veil to get because the pattern of the one I would be getting was different than the ones in store and they even offered to buy multiple veils so that I can try on when I come back for my fitting! I was so impressed with their customer service (I’ve been in retail for almost 20 years) and their genuine scare and kindness. I will be recommending them to EVERYONE I know for EVERY occasion I can think of. Thank you so much Mervat and Gevar!
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October 2023 by Kim
A day a bride wishes this doesn't happen to them! I bought a dress from a different store and it didn't fit anymore which lead me to buy a new dress. I bought a new dress and had my alterations at Mervats Bridal and they were amazing from the time I walked into the door til the time I left! Now I have the perfect dress that fits me all because of Mervat's Bridal. They are incredible to work with. I highly recommend this store to anybody. Thank you again!!!
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October 2023 by Linda Galasso
Mervat’s Bridal is a must if you’re looking for a wedding, prom, cocktail, christening dress. Great selection. More importantly Mervat is the epitome of great customer service. She is patient, knowledgeable and always goes the extra mile to make her customers happy. You will be so pleased.
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August 2023 by MaryBeth Grant
This shop has horrible customer service AND ACCURACY with making appointments. I made an appointment for 2:00 last week. When I arrived, they told me they had my appointment written as 4:00. I’d traveled over an hour for the appointment. We rescheduled the appointment for the following Thursday at 1:00. I put the appt in my phone in front of her and we agreed on Thursday at 1:00. They then charged me $100 on Thursday and told me I missed my appt and that it was for Wednesday. How can this happen twice?! I am so disappointed with their service and inaccuracy. I will NEVER go there again. ??
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July 2023 by Kalaina Appleton
Mervat’s did alterations for my wedding dress that I bought at a different store. She brought a whole new light to my dress that I could have only dreamed of. Truly the best! Will never go anywhere else for alterations now
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July 2023 by Cora Betsinger
I bought my wedding dress at Mervat's Bridal and had it altered with her. She is fantastic! I highly, highly recommend her shop. I had some alterations done to the dress (adding shoulder straps), and it was so nice to be able to have the alterations done in-house. Everything was finished ahead of schedule and the alterations were exactly what I had in mind. Thank you Mervat for making wedding dress shopping stress-free!!
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July 2023 by Darlene Gordon
I bought my MOB gown at Mervat's Bridal and also had it altered by her. Beautiful shop with many choices of gowns. Alterations by Mervat were perfectly done. Very pleased with my experience there and Mervat is both professional and friendly. I highly recommend this shop.
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June 2023 by Monica Khattak
Beautiful store, Mervat is wonderful, very friendly, took the time to listen to my vision for customizations. She was recommended by another store for alterations but I ended up finding my wedding dress at her store. 10/10 would recommend!! I had a fantastic experience, thank you Mervat & Gev!!
