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October 2024 by Osamede Eweka
Horrible. Always closed during operation hours.
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June 2024 by Samantha Eichmann
I am an event producer who utilizes FedEx Office Print centers across the tristate area. I sent simple 5x7 postcards to be printed here last week. I picked them up and when I returned home, they were slightly larger than 4x6. I called, and after being put on hold for 20 minutes, by Rick, I was instructed to come back for the appropriate size.
Once I arrived, Rick was extremely defensive and confrontational. He kept trying to tell me I sent the wrong dimensions, which I double checked before retuning back to the store. He wouldn’t listen to me, and kept saying I knew nothing about crop/bleed marks. He was condescending when I said I send things to print all the time, and said he “couldn’t see another order in my account.” When I was explaining that I’m in this business he shot back with “What business??? The cutting business??” I then tried to explain that he needed to print to 100% scale, he refused and said the file was wrong (it wasn’t).
I left, but forgot something, and when I came back, he was talking about me to the next customer, being extremely unprofessional and rude. I have never been as disrespected by an employee than I was by Rick. I went home, printed from my inkjet printer at 100% scale and they printed perfectly. Rick, if you’re reading this, as a manager you should be ashamed of how you treated me on Wednesday evening.
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March 2024 by Ks Sh
Went to get the simple shipment done. Paid via Credit card and was told that the payment didn't go through. Paid via Cash and didn't get the receipt. A month letter I get a collection notice from Fed-ex. Have been reaching the manager several times to resolve this issue as I already paid for the shipment. Have called multiple times and sent e-mails with everything I received. Was told by the manager that it's being worked on at the backend but no update(s) thus far. Extremely frustrated as this has ruined by credit
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March 2024 by Anissa Ittner
Would give sub zero stars if I could. I made the grave mistake of rerouting a delivery here after FedEx wouldn't leave it despite authorizing an indirect signature. Inconsistent, inaccessible hours. Rude staff. You'd have an easier time picking up your package from a maximum security prison.
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May 2023 by Isaac Vinpa
This FedEx takes care of their customers. I always feel like they have my interests in mind. Angel saved me from a 30 minute trip back home by being awesome. Thank you!!!
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August 2022 by Julie Shuster
Friendly and helpful!
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August 2022 by Ashish Borkar
The staff here is great. Efficient and helpful
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July 2022 by Katie Cuisinier
They lost my package I sent the kid in the store basically told me I’m beat out of the money I paid and will need to place a claim well they denied my claim stay far away from FedEx they are awful!!!!!
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April 2022 by JTIna
On 3/23/22 I visited FedEx on Route 18 to copy some documents. Employee Lawanda made this a great experience from beginning to end. She was polite, patient, and very helpful. These days customer service is lacking in many industries, therefore I wish to thank this young lady for her assistance during my visit to FedEx.
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October 2021 by Chun Chan
This location is inside the Walmart. Which you think would be convenient except they sometimes are closed even though hours posted clearly as open. Today I went there at 2:45pm and it was closed sign said they would be back at 3:10pm. Put an hour off for lunch break or whatever but just show your real hours so people know.
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February 2021 by Haris M
Exceptional service and exceptional staff. A great alternative to USPS on the opposite end of the spectrum. I've sent important documents through Fedex multiple times and they always underpromise and overdeliver - no pun intended. Conveniently located to my residence and right inside Walmart.
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November 2020 by Jose Gomez
I went to this fedex
Cris gave me an excellent service
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February 2020 by J Anibal Gomez
I went to this fedex Cris gave me an excellent service
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December 2019 by Peter Fam
The manager here is Lawanda she is a total professional this is a FedEx office full-service store inside of Walmart- I used to go to the one on route 18 in East Brunswick which is still a good store , but this Location in the old Bridge Walmartgives me an additional convenient option for printing and shipping
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October 2019 by Brandon Infante
This place closes so the employee can have lunch. I have not seen something like this in a long time. I showed up and had to wait 40 minutes till the employee came back.