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February 2024 by Christopher Kayatin
Great service. Fit me in immediately for a quick tire repair. Friendly and helpful staff.
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February 2024 by Dezzi Aponte
Shoutout to RYAN for giving me great service had me in pretty quickly after a TERRIBLE experience at Fire stone . HE was able to fix my tire in a good amount of time as promised and started right away ? THANKS RYAN
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December 2023 by Nicole Menendez
Very pleasant manager! Great service l! Super fast and efficient!
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October 2023 by Hoisin Papi
incompetent techs. don’t know how to use wheel alignment machine. had reschedule to go to AAA in East Brunswick to get alignment done. waste of time here
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September 2023 by Jim Tran
Came in to replace 4 new tires for my Tesla MYLR. Appointment setup ahead of time. Good, courtesy, friendly team. With Tesla, don't forget to bring your pot for lifting. This will be my mechanic place now.
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September 2023 by Jevgenia D.
What a waste of time!! All they want to do is up sell you. Had a terrible experience. I should have read the previous reviews before even going. They refused to patch my tire because " it's over 6 years and unsafe " but letting me leave with a slow leak is safe!?? Worst place ever!! When u think AAA u think emergency service. This is the last place u want to go for that.
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June 2023 by Antonio Amaral
All three of my family vehicles services are done here. Great service with knowledgeable,honest and experienced people. Thank you Scott for your attention to my vehicles. Kudos !!!
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June 2023 by Richard Colarusso
Professional and they do the right thing. Can’t ask for much more. They didn’t fix it right the first time, which did aggravate me, but they did the right thing by me and I have to give them five stars for that and recommend them.
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June 2023 by chris alfano
I've been a Triple A member for many years and am very happy with their service, but today was the first time I used their car care center. Had an appointment for an oil change and general checkup at 9AM. They said to come back 10:45. I did. The car hadn't been attended to at all! The service manager said that another car had somehow been taken before mine, they were backed up, yada yada but no valid excuse. They then took all of 20 minutes to change the oil and rotate the tires. I complained and received about $25 off my bill, which I appreciated, but this treatment was INEXCUSABLE! I won't be coming here for car service again.
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May 2023 by Mario DiBiase
I did not come here for repairs, so this review does not cover that.I came in for an international driving permit. The associate was extremely helpful and got my permit and photo done quickly and efficiently.It was my first "in person" interaction with AAA, and it was a pleasant experience.
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April 2023 by Chip Ford
Bad experience all around. Poor communication (I had to keep calling them back, despite being told they would call me “in 20 minutes”).Was told my AAA membership would cover battery replacement. I asked very specifically, will I be charged. Was told very clearly, “only if we find something else causing the problem, like a bad alternator or an electrical short. If it’s just a dead battery, it’s covered.” Very clear.Day and a half later, they finally get my car in the shop, then call me and tell me it will cost $213 for the new battery. Denied ever saying it would be covered by my membership. Said “I don’t know how your membership works,” despite my having handed them my card the day before when I checked in.Took my car and left. Never again.
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February 2023 by Santo P.
Absolutely an amazing experience. Michael was so helpful and explained everything to a T. Progress reports the whole day letting me know the status of my truck. Definitely recommend this place. Service was top knotch and the auto department was great!!
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January 2023 by rob
Joke of a company. I take my car for an oil change and they refuse to do the service because unbeknownst to me I had unusable breaks. Okay, we come to the location to move the car ourselves, and they advise us to not drive and have a tow truck come. We were insured a three hour window at 2:15 for the tow truck to come, because our mechanic closes at 5:30. At 7:00 we get a call and learn the tow truck never came. We drive to the car and it is totally unlocked sitting in the parking lot. We contact multiple AAA representatives and not a single one of them knew where the key was however they were still trying to send a tow truck to get the car. Absolute failure, cancelled my AAA membership on the spot.
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December 2022 by Kenneth Howlett
My car had to be towed in due to a failed alternator.The repair was made in good time. I was very satisfied. Thank You, AAAServices: Auto brake replacement
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December 2022 by Erik montalvo
I was there in June of 2022 had all around brakes and rotors done. $1100 and 4- 5 months later my steeling wheel shakes violently when the brakes are applied. One of the reasons the car was brought in to be serviced in the first place. Went there and was giving a appointment for 1 month later... Couldn't make the appointment but honestly I have to wait to get my breaks checked when you installed them and should be under warranty... called to make another appointment and can't get anyone on the phone ... what a jokeServices: Auto brake replacement
