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October 2023 by jassi kaur
Verizon store at Oakland is best
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September 2023 by Daniel Rappoport
I've been doing business with this Verizon store for several years. The owners - Sarwinder and his brother Harry - and their staff - are honest, no pressure, knowledgeable and pleasant to work with - and go out of their way to help you with your technical issues. I travel from far away because this store is terrific. Highly recommended!
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September 2023 by Tina Patmos
Surwinder is wonderful. So accommodating and helpful !!
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August 2023 by JR D.
This place is horrible! Do not give them your business. They are trying to SCAM me into paying for a phone twice.I wanted to pay for my new iPhone in full (because that's what I always do) and I usually do it through Apple themselves because it's a relatively simple process through them. I decided to go to this verizon store because they're a local business and they were running a deal that was slightly better than Apple at the time.So I ask to trade in my old phone (worth $700 on the trade in) and buy a new iPhone. They tell me "oh no problem, we got you. Here's your new phone, we'll take the old one send it in for you and you will pay the difference today". Came out to about $400 that I paid on the spot. Come to find out months later when I go to upgrade the next new iPhone, I can't because my phone is not eligible for upgrade since its not fully paid off. I thought that was weird, since I supposedly traded in my old phone and paid the difference, so everything was covered? WRONG. Turns out, my poor mother has been paying off this phone monthly, on top of the $400 I already paid to the store. Even better, the $400 I paid didn't even go towards the phone. Not sure where it went (but if I had to guess, straight into their scummy pockets). I have been going back and forth with Verizon for months (!!) now. I've been back to the store multiple times and have been treated worse and worse each time. One of the people working there (who I think is the owner) yelled at me and told me I have no idea what I'm talking about when I called him out on his bullshit.Bottom line... don't waste your time here. They're not looking to help customers, they just want to take advantage of people who they think they can make a quick buck off of!
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August 2023 by Andrew Gundlah
Extremely nice and helpful best Verizon store around
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July 2023 by Mckenna O.
Doesn't even deserve one star. This store will take all your personal information, do not trust them.
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June 2023 by Victor Phiefer
Great service ! They made purchasing a new phone quick and easy !
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June 2023 by Nancy Dyrsten
Very good experience here. Service was fast and efficient
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June 2023 by Audrey Souders
We have always had an excellent experience at this store! Repeat customers for years.
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June 2023 by Paulette Ramsey
The sales manager Canyon. was very polite smart and helpful great shopping
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June 2023 by Brienne Henkel
I went into the store today and I can not express to you how helpful and amazing everyone is. I will always recommend this store to anyone. Will be a customer forever here.
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May 2023 by Daniel Myers
These guys are always great and take the extra time to provide their customers with the best service. They even look for ways that you can save money on your services. I'll never go anywhere else first!
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May 2023 by Joseph Nakonechny
I got a great deal on a new iPhone and everything went smoothly. Very good experience overall , with straightforward honest service
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March 2023 by Jen Cioffi
Great customer service. Highly recommend this store
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March 2023 by Chris G
Harry was very informative and very helpful, we had a good experience
