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December 2023 by Hope D.
If I could rate this store more than 5 stars I really would! I came across this place as they were advertising Santa pictures (for free might I add) and they came out so cute! Immediately after entering the store I was greeted by Erin, Brenda and Kim who were the friendliest, kindest, most helpful working employees I have ever met. I really need to highlight Erin and Brenda for a moment to give you an accurate understanding of why I am so appreciative of them! My senior pug does not do well with walking on the floor so I went to go pick him up and as I picked him up he started to pee in the air like a newborn baby totally going in the direction of her about to completely drench her and thank god missed. I was soooo embarrassed and Erin and Brenda could not have made me feel more comfortable and laughed it off with me! As if that was not enough, my dog proceeded to pee down the whole aisle as I was reading ingredients in treats!!! Again, Erin and Brenda to the rescue totally laughing it off and cleaning it up with no ounce of aggravation or irritation. Brenda held my Rosie on the leash while I paid at the register and Erin helped bring all my stuff to the car! I am so overly impressed with their customer service and knowledge of their products. Erin was able to recommend a powder to add to my dogs diet for senior nourishment. I'm very pleased with this establishment and truly hope they continue to thrive and cannot wait to return soon!
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September 2023 by Nima Ashtyani
The staff are incredibly friendly and helpful. My pups love going. And they most everything we need, and when they don't, they help point me to a place that does.
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August 2023 by Donna Grape
Erin and her Oakland team welcome me and Rider. For my 11 year old doogie, it’s his biggest treat, like going to Toys R Us!! The staff gives Rider hugs and treats and they always help me find what Rider needs!
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August 2023 by caroline de dios
This is the best pet store for great service and a variety of pet supplies at reasonable prices. The sales team are extremely knowledgeable and helpful. Two weeks ago after my finger was injured in the parking lot trying to hold my dog back from another dog, the sales associate helped tremendously to bandage it before I got to urgent care.Very caring staff!!
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July 2023 by Sam HaveSippy
Nice variety of product. Cute holiday photo backdrop. Spent too much money ? Thanks for putting up with my barking baby dog- she's in classes, we're working on it ?
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July 2023 by PJ Flores
I've been going to Hawthorne store since I was a kid. Since I moved up north I trust no one but JB Oakland! They have a great selection of kibble and raw proteins available. Vitamins, food supplements, holistic treats, the works!!!
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July 2023 by Dr. Lisa CampanellaCoppoFMW
We love J-B Pet Supplies! We really appreciate the chance to get fun themed pictures with our pet every month and they have a great stock of healthy snacks and fun toys for our Molly
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June 2023 by Irene Lahr
My rottie loves visiting JB (Erin is her favorite, but don’t tell everyone else).They go out of their way to make sure your furry family member has what they need - even placing special orders for you. Great staff.
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June 2023 by Leena Lauretta
Nicole is so sweet and knowledge, she’s always so pleasant and warm. Tony always has everything stocked and organized the staff is wonderful and always have the highest quality products and clean ! Thanks jb ! Best since my first dog in 1997 ?
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June 2023 by Janice Latman
I love J-B Pet Supplies. I enjoy shopping locally and they are always so helpful. They will even carry a bag out to my car if it is a bit heavy. My two cats love their toys from there. The store is always clean and well stocked.
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May 2023 by Judy Bersano
A wonderful store. They have everything plus! Signed up for rewards because the person was so friendly and took time to explain everything. I was worried about holding others up but he said he would call for another register person!
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March 2023 by Anita Dreichler
J-B Pet Supplies is a great store offering a wide variety of food and pet supplies. Not only do they have great prices but tremendous customer service. Always willing to help with knowledge and a smile!
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February 2023 by Ashley Garland
The staff is so friendly and knowledgeable! I love all of the savings programs they have as well (very similar to the big box stores but better!)
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January 2023 by George L
Been getting high quality dog food, toys and cat litter here for years. Great prices and staff. Bring your dog too, they always have a treat waiting!
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December 2022 by Grace Insinga
Nice well organized store. Clean and neat. Staff very friendly and willing to please you in any way they can. They have a large inventory and even deliver locally if need be. Give them a try. You won't be disappointed.
