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September 2024 by Todd Prager
Extremely professional service department! They got my truck in quickly and resolved my steering problem perfectly. The best service department out of all the dealerships I deal with. Ray Catena Lexus is fortunate to have such a dedicated staff. Thank you
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August 2024 by Aris Agarwala
Gregg Patruno is the best!
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August 2024 by Center for Health and Healing Class videos
I recently had to have my car serviced, and I had the pleasure of dealing with Dawn and Don.
Don went above and beyond helping me with the dent on my door. I’m appreciative thank you .
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July 2024 by Matt G
Car was parked exactly how it was left in the service center doesn’t seem like they even looked at the car they didn’t report the trouble code that was on it in their inspection charged for the parking pretty much
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July 2024 by Matthew
Techs are teens dealer wants to throw parts at car at customers expense no diagnostic skills
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July 2024 by Elaine Luisi
I purchased a certified preowned Lexus ES350 a little over 1 month ago from Ray Catena Lexus of Monmouth. Last week I noticed a large bubble in my tire. I realized after looking at a pic I took the day I brought the car home, that the bubble was there from day 1. So I brought my car in to service (with the pic) fully expecting to be told that it was my fault and that I'd have to pay for a new tire. I was upset before I even walked in the door.
To my surprise, Gregg Patruno - service consultant, did not even look at the photo. He took me at my word and had a new tire put on with no questions asked. I was in and out within an hour. Both Michael Barone (who sold me the vehicle) and Gregg Patruno (service) were kind, patient and very straight forward. I absolutely love the excellent customer service! I'll go no where else. Thank you. ❤️
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July 2024 by RealMudz
Good for windshield fluid refills and maybe if capable a filter changes ?? Walmart service center has more skill
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July 2024 by John Sagona
Nico was the best.
Pleasant and professional.
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May 2024 by Ellen Gaudenzi
Always a fast and easy service!
Gregg is always so nice to deal with!
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May 2024 by Georgann Harris
Love, love, love the Ray Catena Experience! From Matt in Sales, to Donald in Service - every element is next-level.
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April 2024 by vasu reddy
Luke is a really good salesperson. So excited to pick up my NX 350H in Caviar tomorrow.
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April 2024 by Shukhrat Narkulov
I was yesterday in this plase.i am so happy with them.they changed my oil wash my car and tires.the service what they did it is excellent.super place and very nice people who work there.i highly recommend this place to everyone.they take care about customers so well.in New York no place like this.i wish them all the best!!!!
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March 2024 by Sue Rocco
As always a great service experience. Special kudos to Gregg, a service advisor, and Joe, the mechanic.
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March 2024 by Shaheen Dhanani
I have interacted with the staff at Ray Catena in ocean and cannot have asked for a better customer service experience, starting from Luke in the sales dept to Mindy in the service dept. I don’t remember the name of the service dept gentleman I spoke with but he was also very informative, kind and scheduled my appointment asap. Thank you to the staff at Ray Catena for trying to make life easier for your customers.
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March 2024 by Darry Guli
Service is impeccable
