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August 2024 by Mike Koll
I purchased my 2020 Lexus GX460 from Ray Catena Lexus of Oakhurst and couldn't be happier with the entire experience! The staff was incredibly friendly and knowledgeable, making the buying process smooth and enjoyable. They patiently answered all my questions and made sure I got exactly what I wanted.
Additionally, I recently had my vehicle serviced at their dealership, and once again, they exceeded my expectations. The service team was professional, efficient, and thorough, ensuring my car was in perfect condition. Their attention to detail and commitment to customer satisfaction truly sets them apart. I highly recommend Ray Catena Lexus of Oakhurst for anyone looking for a top-notch dealership experience. I will definitely be returning for all my future needs!
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August 2024 by Ralph Reyes
Professional & knowledgable staff that are easy to work with ... very pleasant transaction purchasing a new 2024 RX
Should be minus 1 ⭐️ because no ? on pick-up but here's hoping for next time ?
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August 2024 by Scott Ciaccio
Great experience sales guy Tony was very helpful.
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July 2024 by Paul G
I recently had the pleasure of working with Andy at Ray Catena Lexus Dealer, and I must say that my car-buying experience was nothing short of exceptional.
From the moment I walked into the dealership, Andy greeted me with a warm smile and a genuine willingness to help. His knowledge about the Lexus lineup was impressive, and he took the time to understand my needs and preferences before recommending the perfect vehicle for me.
Throughout the entire process, Andy was professional, courteous, and patient. He answered all of my questions thoroughly and never made me feel rushed or pressured to make a decision. His attention to detail and commitment to customer satisfaction truly set him apart.
Thanks to Andy's expertise and dedication, I drove off the lot a week later in a truck feeling confident and satisfied with my purchase. I highly recommend Andy to anyone in search of a new vehicle, as his exceptional service and genuine care for his customers truly make him stand out as a top-notch salesman.
Thank you, Andy, and thank you Ray Catena Lexus Dealer, for a wonderful car-buying experience.
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July 2024 by Jeff Rosenberg
Just purchased a 2025 Lexus NX350h from Lexus of Monmouth. Our sales man Alex was great! He was not pushy. Made the experience pleasant and as efficient as he could. The Service guy, Joe was knowledgeable regarding service questions and the Tech guy, believe his name was Matt, was very helpful in setting up the Lexus App and showing us the details of the tech in our new car. Overall, our best experience we ever had with a car dealer.!!!!
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June 2024 by Elaine Luisi
This was an amazing car buying experience! I called last week on Thursday night and spoke to Michael Barone regarding a pre-owned 2021 Lexus ES 350 I had viewed on the internet. I asked him if there were any additional charges other than a doc fee, taxes and motor vehicle charges. He said they did not charge any additional fees. I asked him if he charged additional for the certification. He said no that's already included in the online price. I asked him if he charged extra for someone paying cash. He laughed and said, "actually I prefer cash it's easier and no, there is no additional charge." (A dealership I visited the day before tried to charge me an additional $1,800 for paying cash and an additional $2,000 for prep fees.)
We drove over to the dealership the next day on Friday and met with Michael Barone. He was friendly and very respectful of our time. A real pleasure to deal with. I got to test drive the car which was in mint condition. We did all the paperwork first. I was still a little leery because of past experiences and I said to him that we should do the financial part first. He reassured me that I was not going to have any surprises. The dollar amount agreed upon was the dollar amount I would pay. Afterwards a technical person helped me set up my Bluetooth and answered any questions about the technology in the car. And we were done. I came home with a beautiful certified Lexus ES 350.
If you've ever shopped for a new or used car and had to deal with shady business practices or sales reps who disappear and keep you waiting for hours, let me recommend Ray Catena of Monmouth and Michael Barone. I won't go anywhere else and I'm for sure going to recommend them to my family and friends.
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April 2024 by Foodie
One of the best buying experiences! Bob Mongiello was a great salesman! No nonsense, honest & stress free sale. Bought a 2018 but it looks new! Car was perfectly detailed, plus new tires, brakes, & battery. Rides beautiful! Very Happy with purchase!
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April 2024 by Erik Tetro
I have been trying to buy a car for 3 months now. I would say all the other car dealers have been shady. Jason has been nothing but patient and informative. He was never pushy or overbearing. I actually enjoyed the conversations we had over the past 3 months. He is an honest salesman that I’d be happy to buy a car from in the future. Very professional!
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March 2024 by Kevin Rodriguez
Great place
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March 2024 by Bill Murray
I would like to commend their professional service department . I recently brought in my 2021 RX-350 for servicing and had Mindy set me up in no time . The service was done quickly and efficiently at a reasonable price . It’s easy to take this level of excellence for granted but it is a rare event . Congrats to the entire Ray Catena service team !
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February 2024 by Mark Marino
I recently purchased a Lexus TX 350, and I couldn't be more thrilled with the entire experience, thanks to the outstanding assistance provided by salesman Andy. From the moment I stepped into the dealership, Andy went above and beyond to make the car-buying process smooth and enjoyable.
Andy's knowledge about the Lexus TX 350 was impressive. He patiently guided me through all the available options and color combinations, ensuring that I had a comprehensive understanding of what the vehicle had to offer. What truly set Andy apart was his ability to provide detailed information without any hint of pressure. In an environment where cars were selling fast, Andy remained calm, allowing me to make decisions at my own pace.
What stood out the most was Andy's kindness and patience. He took the time to address all my questions and concerns, making me feel valued as a customer. In an industry where the stereotype of pushy salespeople exists, Andy defied expectations with his genuine and accommodating approach.
I highly recommend Andy to anyone looking to purchase a Lexus. His professionalism, knowledge, and exceptional customer service skills made my car-buying experience truly memorable. I am now a proud owner of a Lexus TX 350, and I have Andy to thank for making the entire process enjoyable and stress-free.
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February 2024 by Joey Falco
Lexus in oakhurst nj;
Brought my car there (04) for a leaking oil either out of the drain plug or manifold; told me car needed a new rear main seal; repair quote was over 7$k
Bring it to a trans specialist and 1300$ later found out it’s only the manifold leaking (300$) repair and the rear main seal was fine.
The rear man seal still looked new….
Wrong diagnosing a 7k$ + repair is pretty bad when Lexus repair is suppose to be the pros; Lexus car was deemed worthless at 133k by the repair center.
Bring your car there with hesitation and definitely get a 2nd opinion on anything over 1$k
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February 2024 by Артур Меткий
After a long search, we arrived at the Ray Catena Lexus of Monmouth. We looked at the Toyota Highlander 2017. The car is in excellent condition, clean, sparkling, with a good smell in the interior. John B. Lucky assisted in the purchase. From the very beginning, I would like to express our deep gratitude to him for his high professionalism and human qualities. John told everything about a particular car, did not rush with the purchase, did not press with the decision. Got a decent discount from the company. The car dealership itself is beautiful, very cozy. I will definitely recommend this car dealership. Before him, we visited several: BMW, Acura, Toyota, Ford, but he left the best impression among them.
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February 2024 by D. C.
I have made many car purchases and this is above and beyond the best car buying experience I have had. I worked with Chad Mieden and he was very honest and professional throughout the entire process, from the first contact to the final deal. This is my first time purchasing a Lexus and from this experience it will not be my last time, from Ray Catena Lexus of Monmouth. Chad made sure that I was treated with respect and that my concern and needs were a priority. I also worked with John Lucky who is great to work with he is knowledgeable and very personable it was a pleasure to do business with such an outstanding company that genuinely care about their customers. It is very enlightening to experience such an Exceptional and First Class dealership as Ray Catena Lexus of Monmouth. I definitely recommend.
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January 2024 by Marty Rock
This is the 2nd car I buy from Ray Catena Lexus of Monmouth and from Andrew “Andy” Seibert specifically. Andy really made a dream come true for Me. He was patient, his communication was amazing, and he was a genuine person. I truly can’t thank him and the staff enough! Truly an amazing group of individuals. Highly recommended!