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August 2024 by An B
Let me give you an insider information to their regard for food saftey as a former vendor employee. 0 stars should be reflected on the Health Inspector, I think conditional satisfactory, primarily bc of the food samplers, that's kept at that store.
The GM banned me from the store and criticized me over tiny things, like an employee spilling mints I was demoing, while opening them. But the never cares if SAS Retail Services food sampler vendors let customers reach their hands into the main bowl of food that SAS is serving. That bowl is the main bowl that will be seperated into individual samples, its a huge food satey issue to let customers with unwashed hands and no gloves, reach into a bowl of food meant for everyone.
And the GM never told an advantage employee, therw who joined in late December, to change wash her hands or even change her glove after constantly using her phone, before she handled food. Phones have fecal matter on it, especially when phones are taken to the bathroom.
And SAS Retail employees don't seem to be washing their hands before they start food sample demonstrations. Both SAS and current Advantage Employees don't wash their hands a 2nd time in the bakery or Deli sink, after they washed their hands in the bathroom, after going to the bathroom. They are suppose to wash twice per SOP guidelines. If you see that BJ's woman'sbathroom, you will agree heavily with the SOP guidelines that mandate they wash their hands twice.
They SAS Retail Services at that store don't use 3 cleaning solutions most of the time, they only use the sanitizer solution or Clorox Cleaning Wipes. BJ's Corp wants them to use 3 cleaning solutions. You can see them using the sanitizer solution or clorox wipes at the isles in the stores around Wednesdays- Sunday.
2 advantage employees who joined the company after December, one may no longer work there, we're purposefully disregarding/doing the opposite of what the safety training video they had said(for pushing 25lb carts around).
The Safety training video for Advantage ESS and Leads had, specifically stated that the carts had to be pushed from behind, and slowly, especially around corners. The EES and Leads had to push slowly and watch out for people in front of them.
The 2 Advantage Employees who joined after December refused to push the 25lb cart, they kept pulling it most of the time, and pushed it fast. When the first out of those 2 employees were told to push the 25lb cart as per their Safety Training, she claimed that EES like her got a separate Safety Training Video than Leads. That isn't true because the Safety Training Video stated all Event Specialists who pushed the cart, had to push it the same way, for safety reasons. There was no separate method for Leads and ESS or regular Event Specialists to push the carts mentioned in the safety training video. It would be included in the training videos for a Lead if there was.
The 2 Advantage Employees, who joined after December, didn't care about the handbook in general. They didn't follow this safety training, and still don't.
The Advantage Employee who joined after those 2 girls, likely pulls the cart despite the Safety training video too. Like those 2 girls, he may be a former SAS Employee.
The BJ's Deli Employee and the BJ's produce employees Corin, encourage them when they pulled their carts for them, by also doing it in a way that disregards the Safety Training. (If they still move their carts for them). The Deli guy, doesn't like to hear about the Advantage Vendor Safety training, which differs form BJ store employees. The Deli guy had once said he doesn't care about the Advantage policies. And Kim refused to let food samplers use the bakery sink to wash hands twice and didn't want to listen to the food samplers SOP Guidelines, regarding food safte
If you're a customer or member, report la
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July 2024 by Hanaa Ashour
The has been my favorite store since 2007 and I still like it but the customer service and bakery staff are super rude you should to pick right nice people to work
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July 2024 by Joe Barina
I just want to say thank you to Shani for knowing her job and taking care of a member as far as the the 2 frt end members and passing the buck they should take care of there members concern 7/15/ 24 6pm
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July 2024 by Jenny Vokral
Always quick and easy with self check out
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June 2024 by Tracey
My experience at this location was very poor. I don't think I have ever experienced a place where the employees are just visibly miserable. Everyone I encountered had an attitude and was just plain rude. Not a smile to spare. If I could give a more negative rating I would. Like -5.
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May 2024 by Corey Vaughan
Used to be great place, now awful. Strongly advise against joining here. there are other options in the area that are considerably better options now. This is coming from a 20+ year member who was shoved by a staff member for not checking out in the order he deemed fit. Management did nothing. Customer service in corporate has done nothing.
I have shopped here weekly since the 90's, used to bring my kids in their infant carriers. I would venture to say 50% of the meals my family has eaten in the last 25 years are from here and I have not stepped foot back in there in over 2 months. That's how long corporate customer service has been telling me to be patient and wait for a call, resolution, or to even address the problem.
Think twice before spending your money here, especially with multiple other warehouse options and plenty of grocery stores close by.
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May 2024 by Joe Matino
Staff is beyond rude.
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May 2024 by Laura
Shopped and sampled an energy drink burrito ranch dressing with peppers. Found what I needed
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April 2024 by Samantha Campos
They have a wide variety of wholesale things.
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March 2024 by Lori J Pullen
Better prices than other membership stores. I shop here all the time.
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January 2024 by J S
Great selection
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September 2023 by Raymond Werner
Lots of good sales.
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September 2023 by pankajkumar patel
Unprofessional staff always out of stock issue I would recommend don’t go there Costco is best.
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August 2023 by VALECMX Tv
Everything is found
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August 2023 by Hugh Stephner
I was able to get in and out
