Terrible customer service! If possible I wouldn't even give one star. The staff is not only unprofessional but also rude; there is no respect for the customer. Besides, the workers are completely useless, cannot resolve and help with any task; not capable to deal with simple banking procedures.
March 2021
Don't even deserve a star, would not cahs my check when I have an account here, even my husband .they were not friendly ,I left aggregated. Then I went to franklin ave branch, no hassle .so much friendlier. Don't go to this branch unless you want to get yelled at.
October 2019
Great Customer Service, tellers are very pleasant, fast service inside and while using the drive through. Unlimited parking unlike other banks where people have to wait for a parking spot. Jenny Sye is amazing, patient and very professional. Definitely my new favorite Valley..
