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January 2024 by Melanie Araujo
First and LAST time at this nail salon. If you CHOOSE to take someone at or after 6, that should not affect the quality of service. The woman who did my manicure was on the phone the whole time and was not even going to properly take off the gel before starting the manicure. She continued to give me attitude throughout the service. They charge $5 if you want to pay with card (which is not posted anywhere in the salon). Then the receptionist tried to FORCE me to tip the woman who did my manicure $10. After refusing, she not only gave me attitude but was trying to charge me for change. Do not come here.
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January 2024 by Saydi Flores
GHETTO! Don’t suggest a appointment time for the customer and make them wait 20 minutes! I had to take my child out of school early for the appointment they gave ME! They don’t care for your time. They only care about making money and getting you to come in! STILL WAITING for Veronica to do my pedicure as I am writing this google review because as much as I want to walk out I can’t because it is the holidays and every where else is booked. The unprofessionalism is unreal and sad! So far no one has updated me to tell me how much longer I have to wait!
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December 2023 by Rhonda levine
Price was nice and people were friendly. The actual nails came out awful. They look so messy and bumpy up close. I will not return or refer anyone to this place. I have no time to return or get them redone before the holiday.
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November 2023 by Kim
I went on, Oct 28, today is October 30th. I usually have my own nail lady to go, so this place was a last minute option. My nail job was terrible. The staff is nice however the owner really needs to update the place, the environment feels dirty. I am not sure the gel polish that is used but I was extremely disappointed to have paid 80 for a gel mani and pedi that barely lasted 24 hours. Very disappointing.Services: Pedicure
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October 2023 by Jackie
If I could give this no stars I would … horrible customer service . The owner Kenny is arrogant . Extremely expensive and will rip you off without blinking an eye. And their work is nothing to write home about.. much better salons in town
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August 2023 by Mariana Reyes
First and probably last time here. The service was rushed and they don’t use good products. After 1 day my nails chipped. This was a gel manicure, so it should not be chipped after 1 day. I called and they offered to fix it for me yesterday, went in and they added more top coat and then repainted 2 nails that had completely chipped. Today they are chipping once again. This should not happen with gel polish.Only giving 2 stars because the design came out perfect and the receptionist was kind. If they used better products they would be a great place.Service: Gel manicures
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July 2023 by hannahhuelgas
I've been going here for the past year and it never disappoints. I always go to Jessie for hard gel refill and design. I had to move but I figured I'd post all bunch of photos of how well Jessie brought all my nail dreams to life. No matter what crazy design I brought in, she delivered!
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July 2023 by Reina Phillips
From my most recent visit.My nail tech (Magaly) usually does a great job. Precise and thorough.However, like many nail shops, the customer service is subpar.Some of The nail techs talk about the customers and are rude. I have oftentimes waited 10-15 min for my appointment or have been contacted advising that the nailtech is running late but the owner (Kenny) will be rude to customers if they are a few minutes late.Also, like many places, I am not sure how frequently they disinfect the nail drill heads between customers.Prices are decent. $60 for a gel mani with regular pedicure. Bring cash. They charge to pay with card.I treat people how I like to be treated and have worked in service industries for over 10 years.My rule of thumb is if poor or rude service is given its reflected in my tip and review!
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July 2023 by Nancy Wassely
I have never been so disappointed about doing my nails before, so unprofessional. The person that did my nails today was not nice. She made a lot of mistakes and every time I try to tell her she just mumbles in her own language that she knows I don’t understand (and I’m assuming she was just cursing). I didn’t even want my nails to be that long but she made me so uncomfortable to tell her what I want to the fact I couldn’t even tell her to cut my nails short. I’m very upset because I needed to look neat at my brother’s Wedding ??Services: Acrylic nails
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May 2023 by ivet diaz
I have been coming to this place for a long time and although i always complain about the prices and service i kept coming back because i really like the work that the girls do there however KENNY and TRACY run this business like a sweat shop. They dont really care about the cleanliness or customer service. BUT WHAT BROKE THE CAMMELS BACK was that today i was told that they would now be CHARGING $5 for paying with your card. WHAT!!!!!!!!! like how do you even come up with that amount??? I was already having an issue with them charging their customers 3% fee for paying with a card but now he decides to make it $5. My total was $40 which means that he charged me 13% for using my card. IT doesnt even make sense.Service: Pedicure
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March 2023 by Rutu Shah
I am pretty regular here, but today was one of my worst experience ever. I came with my family. It was busy and I waited about 37 minutes for my turn. I never have a problem with waiting so the wait was not the issue. The problem was in the service, my family started their manicure and pedicure at 2:33 and finished at 3:42. I was taken into the seat after 3:10 and finished at 3:44. My manicure and pedicure was extremely rushed and unfinished. There was no cuticle oil applied (I had to ask at the end , she had completely forgot and said “oh you wanted it?”), no massage- scrubs and moisturizer was just applied not rubbed in. I am extremely disappointed. When I shared my experience with the owner (while paying the $60) the owner immediately said “oh don’t try to do this… are you trying to get out of here without paying?”Like I said before, he said this while I was paying. I was just making the owner aware by telling him I didn’t like the service today because it was rushed and I didn’t wait 37 minutes to finish at the same time as my family that started way ahead of me.In short, what is disappointing is the reply from the owner, not apologetic for their demeanor, and not ready to acknowledge that someone is not satisfied with a service they are providing.
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January 2023 by Irmalex Carrasco
New to this nail place and so far have loved it great customer service the girls are a Hispanic and do a great job i get gel manicures tht actually last! And great pedicuresPrices seem to be normal as other salons mani gel and pedi gel 75$The parking isnt to good it is a busy street with lots of traffic parking is difficult and meter parking spots also in my opinion the Salon could use an update very unpleasant bathroom and hall way however as said b4 lovely service and great nail job def will continue to visit
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January 2023 by IrisDn0
It was a very good experience. I didn't have to wait at all, though keep in mind I went early in the morning. She took her time and was precise, and she did a very decent job compared to all the other places I've gone to. It is mainly a Spanish speaking place for what I saw. Great experience and a very good job, I am definitely going back, I am willing to make the 30 minute drive it took me again.
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November 2022 by Sad B.
Not much variety with gel polish bases - limited nudes or neutrals for a person of color. All nudist colors had more of a pink tint. The prices are reasonable, nail tech was polite. The salon did seem a bit disorganized and dirty- not really a great " salon" feel
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September 2022 by Isabella Hughes
I have been going to this nail salon for over two years but today (9/3/22) was the last straw. I am used to paying a small fee when using a credit card to pay however today I dealt with the owner when paying. He said there would be a 5 dollar fee. I find that to be ridiculous and more of a scam.The worst part of it all was I went to pay the owner and was given the wrong change back. I should have received 15 dollars and instead was given 5. I have been to many nail salons and have never heard of a fee that high.The owner was also going around asking customers if they wanted a pedicure and when they said no he would laugh and say "I need more money".I love the way Maria does my nails but I can no longer justify the made-up prices and the same colors they have to offer. There are many other nail salons around who won't rip you off and that do better work.
