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January 2024 by Jean Bustamante
I recently had the pleasure of working with Jose at this branch to open a checking account for my 10-year-old child. I am writing this review to express my utmost satisfaction with the level of service and dedication displayed by Jose.Jose greeted us with a warm and friendly demeanor. What impressed me the most was his genuine interest in ensuring that my child not only opened a checking/savings account but also understood the fundamentals of how a bank operates.Jose went above and beyond in explaining the various aspects of the account, breaking down complex concepts into easily understandable terms for my 10-year-old. He was patient and engaging throughout the entire process, making it a positive and educational experience for my child.
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December 2023 by Jozsef Sotko
I come here the last seven years I never had any Problem! Most of the people are here long time and every time I’m coming everything goes smooth And quick!!
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October 2023 by The Rock Collins
It's alright. I just go to the ATM there. Thall all. ??♂️
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May 2023 by pardeepbholath pardepbholath
Rude employee at Drive through window
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March 2023 by Alise
Please leave Jemma at the window inside the bank. She told me I couldn’t deposit money through the drive through because it would hold the line up. I had two kids in the car with me, it was very inconvenient for myself and the children. Especially after waiting in the drive through line for 20 mins.
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February 2023 by Anthony B.
If I could give 1 star to this bank I would- Trash- absolutely trash of a banking institution- and not just this location but customer service altogether- no communication, rude representatives on the phone and at this particular location. 15 other banks in Nutley- pick another.
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February 2023 by Mia Lavender
Pat was EXTREMELY patient, kind and helpful today. My daughter and I arrived around 3pm to open up her 1st bank account. We didn't have an appointment but Pat was able to squeeze us in. This location gets a ten from me because Pat gets 5 STARS by herself!! I should apply to work at this location part time, it was very busy the entire time that I was there.
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January 2023 by KIM
It's not just this branch, all Capital One Banks are horrible! I just spent 2 hrs for a simple business question and still have no answer. Such bad customer service it's unbelievable ! I will never bank at CO or recommend anyone to do so.
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November 2022 by Martyna Gusciora
Came to the bank to open a bank account at 4:30, the teller looked at her watch and told me they can’t and I have to make an appointment. Great customer service. Will never return.
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October 2022 by Elijah Ripley
They helped me set up an account quickly and make a deposit. It was a very quick and efficient visit.
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October 2022 by Dmitry Kreslavskiy
This is always a good place to come. Very friendly customer service, knowledgeable staff and the convenient location make it a pleasure every time
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August 2022 by Abigail B.
I have never experienced such a rude clerk or such horrific customer service. The women who was supposed to help me was disinterested, unhelpful and had a nasty attitude. Capital one has always been a great bank but this clerk has to get fired.
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March 2022 by Ramy Mahmoud
I had a great experience with Kiiyah she was Great and went over everything amazing. I highly recommend to see her for your banking services.
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September 2021 by Vicky ZL
Completely unhelpful. Gives no information and just refers you to the website. Typical for banks now I guess but still aggravating. Parking is also horrible.
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September 2021 by angelica a
Horrible customer service! Manager has an attitude and all employees follow. Rent a cop should be fired immediately.
