9AM - 5PM
351 Centre St, Nutley“My daughter was moving back to the area to complete her masters program. We were having problems securing funds for a deposit on an apartment with her funds from a credit union in Colorado. Shortly before closing time, we entered your branch, and Barbara set us up with Lori for assistance. They were phenomenal in helping my daughter open up a checking account within minutes. We were able to get a cashier check to hold the apartment in time and came back the next day needing a larger cashiers check for a security deposit. Again, Barbara walked us through different options. Our credit union in Colorado had limits that prevented us from withdrawing the money on short notice. She pointed us in the right direction to get the matter resolved and finally the teller, Lindsey helped us for 20 minutes to obtain 3 different cashiers checks. All of these women showed exemplary customer service. They were very kind, patient and knowledgeable. Thank you thank you thank you!”
8:30AM - 6PM
277 Franklin Ave, Nutley“The manager Analyn S is such a great help , very knowledgeable & professional. She welcome you with open arms and built with you regarding any concerns you have. #TheBest”
“I recently had the pleasure of working with Jose at this branch to open a checking account for my 10-year-old child. I am writing this review to express my utmost satisfaction with the level of service and dedication displayed by Jose.Jose greeted us with a warm and friendly demeanor. What impressed me the most was his genuine interest in ensuring that my child not only opened a checking/savings account but also understood the fundamentals of how a bank operates.Jose went above and beyond in explaining the various aspects of the account, breaking down complex concepts into easily understandable terms for my 10-year-old. He was patient and engaging throughout the entire process, making it a positive and educational experience for my child.”
“I just opened an account with Valley Bank and cashed in MANY savings bonds that I've been accumulating over the years. The customer service and professionalism was outstanding! So many banks are refusing to cash in bonds, or requiring you have an account for 12 months before cashing them in. I was able to open an account and cash them in on the same day! It was a tedious task, but with Mohamed's help, it was accomplished in a couple of hours! I'm a happy customer”
“This Bank has the BEST customer service! Every one of the associates are so helpful. My last experience was with Irma, who was a huge help and really went out of her way to help me. Thanks so much!!! I will be in that bank often from now on!”
9AM - 6PM
495 Franklin Ave, Nutley“I have found one of the representatives here, Chris, to be extremely helpful. I was just speaking with him, and he could not have been more helpful, answering all of my questions in an above-and-beyond manner, as well as having been very kind and friendly. That kind of customer service goes an extremely long way with me, as I hope it does with everyone else he works with. Well done, it really gave me a fantastic impression of this branch.”
Open 24 hours
474 Franklin Ave, Nutley8:30AM - 6PM
575 Kingsland St, Nutley“Great bank, the staff always so friendly and helpful. Great service and they go out of their way to help you in anyway. When my dad passed away they made the transition of the accounts seamless. Thank you”
“Website online deposits and account information are really good. Mobile check deposit is great. 800 number gets personal banker with minimal wait times. Very good experience so far.. don't know what all the negative talk is about.”