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September 2024 by Cassandra Bocchino
Took my dog in for a nail trim and she slipped off the table and was hanging by her neck. It was not their fault my dog slipped but i don’t think they got to her as quick as they could have and i don’t know how long they would have taken if i wasn’t there being like “omg get her now”. Thankfully my dog wasn’t hurt.
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February 2024 by Steph Alexis
I had called this place to ask if they did nail trims. They said yes small dogs on price medium/large another price. I told them great I would be by to get my PITBULLS nails done. The woman turned around and said no she does not take large dogs. I tell her she just quoted me a price for medium large dogs and my dog is a medium size. She still said no and hung up. This pissed me off by far. My dog is a giant love bug and gives no trouble with nail trimming. If anything she licks during her appointment. I’d cut her nails myself but I don’t trust me and am afraid I’d hurt her and cause problems in the future.I’m truly sad that I can’t utilize this facility because of their beliefs and unnecessary fear towards pit bulls. Absolutely disgusting. I do not recommend at all. I don’t even plan on bringing my westie here as I have a second dog that needs monthly grooming. Worst experience that I had before I actually set foot in the door.
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February 2024 by danielle Bond
I have only ever had wonderful experiences here. I have been taking my dogs to Poochie Pet Spa for years. First with my older family dog and now with my own . I have two small dogs one of which is a Chinese crested . A few spas in the area don’t know how to groom him or question what to do with his hair. Yesterday we took our mini Doxie and crested in for a groom. We called in the morning and the fit us in for a same day full groom for both. They look great and were well looked after .
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September 2023 by Jonathan Rahat
Disappointed! I made an appointment over the phone and talked to a lady. I said I wanted to get my dog groomed. She asked me his name and asked what day would work for me. I said Saturday would work and she gave me a time and that was it, hung up. I thought it was weird she didn’t ask for information or anything. I left it alone because maybe they would take the info in person. Upon arrival, they look at my little cavapoo and ask if that is Cash (My Dogs Name). I say yes and she tells me that she was expecting another dog named Cash who is larger and has short hair. Which I am guessing would require less time to groom than my dog. A appointment is an appointment no matter the dog. She tells me that she does not have time today to groom my dog. No option to reschedule or fit him in when they have time, so I just left. I don’t think that’s how you do business. This place is 5 mins from my house but honestly I’d rather drive an hour than go back to this place.
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July 2023 by seo Yu
I can only send my dog here.They are all wonderful.
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June 2023 by Steve Crowell
The BEST groomer around! Super busy so make an appointment
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May 2023 by Amie Hong
I definitely wouldn’t go back or recommend this place. I took my 3 months old puppy for a mini-grooming. He screamed (very sharp & high pitched ) 5 times within 5 mins service while the other dod which was getting a full grooming service constantly screamed (exactly same scream as my pup) as well but the groomers don’t seem they care AT ALL! They just kept buzzing no matter how uncomfortable the pet felt… there was no loving or tendering. I was in mental shock that how much the pets are in pain while they get groomed. The owner (looking lady)said “they don’t like to be groomed that’s why they scream. They just need to get used to it” Lady, sorry, my pup got his face and paw trimmed before and he was perfectly fine, not even a single whine or barking, he was screaming today because he got hurt!! I felt terrible for the owner of the other dog that I saw today. I should’ve read the review first ??♀️
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May 2023 by Don Paik (Don Paiek)
NEVER TAKE UR DOG HERE. The women, Olivia is very nasty. We saw two days later he had a huge cut in his ear. There's a reason Olivia is averaging 2 stars on Yelp. She could have at least told us what had happen but instead ignored it because who cares right? Horrible place and rude Olivia.
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December 2022 by NJ Sean Kang
It's been 10 years since I've been here, but my dog is an old dog, so I informed him every time he came, but I wasn't careful and handled it carelessly, I won't come back now and I won't let my dog experience hell.I notified all of my family and also notified many of my friends, today I made my dog pay for everything without even showering.I asked him to be careful, so I couldn't see the leaves, so I told him to be careful more than 10 times, but his eyes were bruised as if he had hit a child, and his forehead was also swollen.I will not come back again and I think this place should disappear.
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November 2022 by Tyler Chang
Owner and groomers care a lot, and do great work.
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June 2022 by Juri Paik
My dog can’t even open his left eye after he got back from here for grooming today. I can see his eye has infection. I need to contact the owner of this shop.
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November 2021 by D Wood
Great service. They let you know up front if your dog requires extra services. Clean facility
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November 2021 by P F
I have an Akita and a Jack russel and they love to go there and they treat them with love
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July 2021 by Ashley Cho
I have been bringing my morkie here for the past 6 years and he always comes back with the cutest haircut. People always pass in the streets and ask where he gets his haircuts from. I would highly recommend!
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July 2021 by Paola F
I have an Akita and a Jack russel and they love to go there and they treat them with love
