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“Parts staff is very knowledgeable and very friendly. Quick service. Very thorough. Calls are made by the parts staff when orders arrive, which is usally the following day.”
“Just thinking and letting everyone know that Richard Boch at the Norwood office went out of his way with two orders and was pleasant to deal with, Fergusons lucky to have Loyal employees like him ! ??”
Appliances
Appliances
Appliances
“I needed a mini-split AC/Heating unit for my home. After walking out of a different business in the past, a friend of mine recommended that I work together with Richard, and am extremely grateful he did. This was infact my second AC purchase and working with Richard B. He listened to my request and put together a detailed estimate with exactly everything I needed. He was extremely detailed to coordinate with me and was super friendly. He knows his products thoroughly, and even did a little research if he needed to confirm. Within a few days I had the equipment and supplies ready for my tech to install. What a superior sales representative!!! I wish more representatives are like him, and am looking forward to purchasing more equipment/supplies and working with Richard.”