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August 2024 by HY Lee
Very kind and fast service
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July 2024 by Kate Nowicki
Avoid!
I'll never use this store again. Imagine being shamed for not packaging returns to this guy's standards?
The older man is incredibly rude and impatient. Other UPS stores take returns easily, unlike this guy. Read the reviews here and you'll see how he makes excuses for himself.
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July 2024 by Nicole Traub
The most unpleasant experience ever in a place of customer service. I had not one but 2 men scream at me from behind the counter because there was a problem with my Amazon return codes. Screaming, nasty and humiliating. Avoid at all costs
And after seeing your ridiculous response, be assured I will never return!
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June 2024 by Salah
Excellent customer service! The gentleman in the front with the round black framed glasses was very nice and helped me out a lot ! He was extremely professional ! Will come back again ! Thank you !
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February 2024 by Alejandra Dajer
Very friendly and helpful!!
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February 2024 by Abraham Jaison
Excellent service. The people are helpful and kind
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January 2024 by Michael Lee
Staff is polite but service is hit or miss- I only go here if I happen to be in the plaza and the package is in the car. Got a package denied since it was in a “manufacturer’s box”? Have used the same box before without issue though so I’m not sure what that was about.
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January 2024 by Jaison Abraham
Excellent service. The people are helpful and kind
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January 2024 by Nicole Carrera
I try to avoid using this store and go to the one in Nanuet instead. The man who works there/owner is unbelievably rude.
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January 2024 by Hannah Yi
Easy returns from Amazon and other stores!
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January 2024 by Jeff Millstein
Very efficient and friendly.
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December 2023 by Anthony Scorziello
Rude staff
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December 2023 by Anthony Degruccio
Pleasant staff as well as very helpful! It’s a pleasure to do business with them!
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December 2023 by NYC Guide
Joon is helpful join the line on Amazon returns
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December 2023 by Ekka Peck
The staff in this particular store are like family. They are part of the community. They are attentive, looking to give you the best solutions to your shipping and printing needs. They are fast and efficient and patient. The store is spotless and is a reliable location for all of your personal and business related needs.They deal with a lot of Amazon returns and that can be a difficult part of business because it is confusing to many people and easy to misunderstand. I think that when we have been in and not had customer packaging or have had issues with our return codes they were pretty helpful and patient with us. They try and quickly move through the line and juggle people who are struggling with return codes to move along with those who have it teed up already.I have found that Jay is always helpful in making suggestions to my printing needs and is willing to take feedback and try again if it isn't what I was looking for. Additionally he always gives me all the best and most cost effective and fast shipping options for my organizations needs.Overall I find this place to be very helpful and reliable for all of my personal and business needs.
