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May 2024 by Mike Catania
Went to the ATM to withdraw money and of course the screen is just spinning saying preparing your cash. Not the first time it's happened.
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October 2023 by Sergey Birioukov
No restrooms, just pathetic.
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August 2023 by 장철산
Need more ATM
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February 2023 by Kelvin Ryan
I was there getting a cashier check and I had to deal with the manger with blonde hair she was very rude and obnoxious. I will be looking for a new bank
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July 2022 by Jen Wings
The absolute worse !!
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February 2022 by Fernando Torres
U guys need to do something whit the ? always something happen
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January 2021 by Sam M.
Absolute worst customer service. The branch manager should be removed.
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October 2019 by amr youssef
Ever since Brian left things went downhill. I am very patient by they really are the worst. Manager, tellers especially that on in the back she really have issues one day she is friendly the other day is a b. The only decent person left is John. I am really sad but I do t think I will be returning back to this branch. I've banked with chase for over 20 years with multiple business and personal chase private accounts. But I am really considering changing banks.
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November 2018 by Jennifer Lee
Had a worst service. The manager gave me an information and the next day she said something completely opposite. To Northvale branch: If you want to be informative and helpful, at least be consistence. Don't give anyone a false information. I will consider going to this branch only if the manager changes. Otherwise, NO to this place ever.
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June 2018 by John Yoon
Great branch.. friendly and helpful employees.
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August 2017 by Beth Stein
I am not surprised by the other reviews here -- my experience has been the same. I have been a customer since this branch opened...Brian and the rest of the management team are outstanding!
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April 2016 by Heidi Kim
As a first timer for making and using my own bank account, I received utmost service and help. Brian is truly a respectful, friendly and kind person, great manager!
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March 2016 by Elisa DiSalvo Winans
Of all the Chase branches I have ever gone to this is the only one that I return to without a knot in my stomach everyone is friendly everyone is helpful They go out of their way to do whatever they can no matter how long it takes. Brian the manager is exceptional no one is ever rude or unprofessional
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September 2015 by David Gluck
I am a chase client for years now. I have never had such a great experience with chase as I have with this location, I have a business in the area and always call them for little things I need help with and they are always there to help as its the first time. I would like to say thanks to Brian the bank manager he is a great guy.
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October 2011 by A Google User
Unfriendly and unhelpful employees at this branch. If you meet Chase employee Violet, run. Go to a different Chase branch if you want to bank at Chase. Stay away from this one.
