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July 2024 by Anthony Nataren
I love good service, very friendly
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July 2024 by Montolla Motolla
I love the service, they are very kind, poor things, the people who work to give us good service have to come across disrespectful and angry people who believe that just because they are bank customers, they can treat the staff however they want. I looked at a case the other day that It was a very arrogant lady talking ugly to a worker. Honestly, I have no complaints. They are kind and respectful. That's why I give them 5 stars and I will recommend them.
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June 2024 by Yennifer Delgado
Terrible service… the staff is useless
Worst experience I've ever had ?
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June 2024 by Alexa Tapia
The worst service there is in all the banks is that they are Hispanic people who don't know anything and see another Hispanic the treatment bad
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May 2024 by Bobbette Labes
Slowest bank on the planet. Whether I am the only 1 of 2 people or 10, it always takes up to 30 mins before I am out. There are some lovely bankers here and not sure whose fault it is but...Also, I have had $$ stolen out of the ATM when making deposits, so I have to go into the bank now and hand my $$ in. They claimed there was no extra $$ left in the machine. Sure there wasn't!~
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May 2024 by Mark Garofalo
The employees of this branch of Wells Fargo are very nice and always helpful
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April 2024 by Rodney Jamar
This bank is awful wanting a stop payment on a merchant never got one and now I’m done with Wells Fargo taking all my money out
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March 2024 by cristina arias
The worst branch that Wells Fargo can have, terrible service, the manager, a terrible, bitter man with a bad temper, they should close that branch if they don't attend, going there is wasting time, the worst of the worst.
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January 2024 by Ms. Khai Muhammad
I understand that personnel at banks may be busy, but am I also to understand that there is/are no branch supervisor(s) or customer service reps available to answer calls. I called this branch for every bit of 45 mins (7 calls) and NO ONE ANSWERED AT ALL!! Not even a "Thanks for calling Wells Fargo in North Plainfield, please hold." None of that! What gives? So, I take it if the bankers are rude and unpleasant to patrons in the branch, why would they even acknowledge a phone call. And if you opt to continue to wait for a banker, the system sends you to Wells Fargo customer service. How do you call a specific branch with a local number and get redirected to a 800 number? Wow! If that is the case, then why have a contact number directly to the branch?
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December 2023 by Adan Amaya
The worst banks do not serve people. They say that they only serve by appointment and if the people with the appointments don't show up, they don't care about the other people, they don't attend to them, they prefer to sit or walk around doing nothing. The manager is the worst of all, they don't go to that bank I have accounts there but I will close them soon horrible service
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December 2023 by michael backhus
limiting members to how much they can withdraw in coins in very frustrating. My wife and I need quarters to do our laundry but are constantly being limited when we try and make a withdraw from our account.
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December 2023 by Jay Teshima
Monday dec/ 4th/22 1:59pmATM doesn't work (3 units) Drive tru window is closed, and only 1 cashier inside.... Ask to the security guy for the manager and he star yield on me, very rude......Managment shoul have better working plan here.Waiting time on line so far aprox 40 mns !!!!! Really !!
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August 2023 by Xxx Xx
Terrible customer service, they close before the established time, and.
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July 2023 by Jennifer Peralta
Honestly, I would rate it 5 stars but the ATM door is not locked when shut which is so dangerous! That means anyone can come in. Please change that.
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January 2023 by SandyJoseph & Rosalie Mcmullen
Convenient location off Somerset St. ATMs usually work well. Inside staff are bilingual to serve Hispanic community also.
