Nissan of North Plainfield serves Nissan drivers in the Newark, Edison, and Westfield areas, dedicated to automotive needs and going the extra mile. The service is often described as exceptional, quick, and well done, with representatives providing complete descriptions of work performed. Personal attention is appreciated, and the experience can be wonderful. Specific service advisors are highlighted for their great service, representing pure class, dignity, intelligence, humbleness, and knowledge, acting as a go-to person in the service area. However, some customers report issues. One noted that an oil change was stated as done but was not, though it was later corrected. Another mentioned difficulty with a receptionist who does not speak much English, making appointments hard. A further complaint involved a refusal to lend a vehicle to a current customer for a short time during service, which was disappointing. Despite these points, the dealership aims to provide legendary customer service with a smile.
Shoutout to Martin for getting things done and making things happen!! Listens, and explains everything as simple as possible. Great customer service. Great example of how all the staff should be. Thanks again!
August 2024
Monak helped us out with a good deal. Appreciate the service
June 2024
Great dealer , great offers. They always do the best to make it work with you.Thanks Kelly Ochoa
