-
February 2022 by Jessica F.
The station manager JOHN BERTINI is a complete a******* I had a very stressful night the rental I had was involved in a hit and run, I am a nurse, I worked all night. I did my part filed a police report, called my insurance company gave him the claim number and adjusters name and phone number. He had 0 concern regarding my physical well-being. He definitely made my experience much more stressful then my night had already been. I DO NOT RECOMMEND THIS PLACE D/T the terrible customer service John provided.
-
April 2021 by Erin Grant
Horrible.The car was much smaller than expected. We specifically requested a car with a 3rd row. The car they provided could only fit a small child and had no truck space. They tried to upgrade us to what should have been our car for an additional $250.Also, the car was dirty. If you’re looking for a clean and sanitized car, do not go here. I had to argue with the attendant to wipe the seat which had a white food stain. They also left someone’s face mask.
-
March 2021 by Erin G.
Horrible. The car was much smaller than expected. We specifically requested a car with a 3rd row. The car they provided could only fit a small child and had no truck space. They tried to upgrade us to what should have been our car for an additional $250. Also, the car was very dirty. If you're looking for a clean and sanitized car, do not go here. I had to argue with the attendant to wipe the seat which had a white food stain. They also left someone's face mask and French fries.
-
August 2019 by Rose L.
don't rent car from here. The service is really bad and people here are not trustful. we rented a small car here for one week, we use the car only to pickup/drop off kids and go to work. Nothing happened to the car since we rented. But when we returned it, the manger here said old small scratch on the car was done by us. The location was under the front bumper. I really suspect that they use this kind of way to make money. Don't rent from there. We have been renting cars all over United States, this is the only place we feel disgusting.
-
August 2019 by Pranesh Reddy
This place made my day. You won't get dissatisfied when you be nice and ask for a discounted upgrade. Friendly people.
-
June 2017 by tucker marr
Reserved a full-sized car 3 weeks in advance. When we arrived at the rental agency, they had only mid-sized cars. Said they had 2 pages of rentals for full-sized cars and had none. Initially offered no discount on the mid-sized rental and then $2 a day. The car was a Mazda 3 with 46,000 miles that vibrated on the highway. The car smelled of cigarettes and had not been cleaned. Customer service was non-caring at this agency. Horrible experience. Do not rent from them. Rent from a more reputable agency. Supposedly they represent Budget, Payless and Avis but it's a joke. Had a far superior experience at Enterprise.