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March 2024 by Nahla Abdelmagid
Yasser was amazing he works to answer all questions and cares about his clients. He works with my family's crazy schedule to make the experience convenient and stress free.
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March 2024 by Barbara Sax
Diane McGarity at H&R Block in W. Caldwell is a thorough and knowledgeable tax preparer who I would highly recommend.
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February 2024 by Sonya Lopez
first and last time at H&R. I was overwhelmed and seeking the advice of a professional and live interact th8s year. Boy was I WRONG to have chosen this place. The lack of follow up question(s) from this so called "expert" caused my first ever rejection with the IRS. (I'm 54). I'm livid!!!!.. to think the IRS thought I was lying!? Now I have to wait lonerger than usual to fix this mess that was created. To make it worse, H & R was charging me an additional 159.to fix it, oh, I'm sorry they gave me a discount ...it would only be according to the team 59.99....this on top of the 255.00 I paid to get my taxes done!!!!!!.....NeVER AGAIN!!!!!!
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February 2024 by Jeff D
Yaser Alkasem is the best!!
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February 2024 by Sharon Fleming
I recommend to go yaser in hrblock we st Caldwell. He is very professional and knowledge.
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February 2024 by Maria Lanzer
Yaser is the best in hrblock and very professional and knowledgeable i go to him since years and i recommend him to many of people and all of them found him great man
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January 2024 by John Mcleod
I advise everyone to go hrblock west caldwell to yaser alkasem he is very professional and very knowledgeable and helpful and friendly he is really great person and the best
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August 2023 by Lisa B
Yaser was the best person and very professional and friendly I advice everyone to come to him
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March 2023 by Danielle Irwin
Yaser is a fantastic help every year for me. I recommend him to my friends and family and I always feel confident I'm taken care of with Yaser handling my taxes.
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March 2023 by D K
I had my paperwork organized and ready to review, as this was my first time using H&R, IT WILL BE MY LAST; he pulls out the paperwork, does not even read cover sheets that explains what he is looking at, and within 30 seconds it was a mess. He had absolutely NO UNDERSTANDABLE knowledge of a ROTH 401 withdrawal and was asking me “does that sound right”, are you kidding me! Had he taken the time to discuss the few pieces of paperwork I provided BEFORE starting his online filing, I would have realized “time to get up and walk out”; there was not so much as a calculator on his desk, I had to pull out my phone to use the calculator to provide him some totals, ISN’T THAT WHAT HE IS PAID TO DO!As for the fee; an additional 40.00 charge is quickly added with a fast talking explanation that this provides you with 100% audit support if it is found they did anything wrong, with a hidden line that explains if client gives inaccurate info, it is not H&R issue.Absolutely no confidence this tax filing is accurate and to spend another $250.00 to another firm is not within my budget.As I am leaving and trying to collect the mess he made out of my paperwork, he is asking me to click 5 stars on the survey, I looked at him and told him “I am not doing any survey until I get home and look this over”. Well Yaser, here is your survey.Office environment provides absolutely no privacy; personal info was filled out online prior to my appointment, however I was still asked for my social security and other personal info for all to hear.
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March 2023 by Danny Sullivan
Yaser very professional and knowledgeable and friendly he is the best ever I really recommend him he is the best in hrblock
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February 2023 by D K.
This review is for the WEST CALDWELL NJ office:I had my paperwork organized and ready to review, as this was my first time using H&R, IT WILL BE MY LAST; he pulls out the paperwork, does not even read cover sheets that explain what he is looking at, and within 30 seconds it was a mess. He had absolutely NO UNDERSTANDABLE knowledge of a ROTH 401 withdrawal and was asking me "does that sound right", are you kidding me! Had he taken the time to discuss the few pieces of paperwork I provided BEFORE starting his online filing, I would have realized "time to get up and walk out"; there was not so much as a calculator on his desk, I had to pull out my phone to use the calculator to provide him some totals, ISN'T THAT WHAT HE IS PAID TO DO! As for the fee; an additional 40.00 charge is quickly added with a fast talking explanation that this provides you with 100% audit support if it is found they did anything wrong, with a hidden line that explains if client gives inaccurate info, it is not H&R issue.Absolutely no confidence this tax filing is accurate and to spend another $250.00 to another firm is not within my budget.As I am leaving and trying to collect the mess he made out of my paperwork, he is asking me to click 5 stars on the survey, I looked at him and told him "I am not doing any survey until I get home and look this over". Well Yaser, here is your survey.Office environment provides absolutely no privacy; personal info was filled out online prior to my appointment, however I was still asked for my social security and other personal info for all to hear.
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April 2022 by Jesse Ross
Would give this place zero starts if possible. Had an easy tax return that normally takes H & R Block 30 minutes but went to this office for the first time and spent over THREE hours because the accountant couldn’t figure out that NJ & NY deduct differently. Somehow the manager told me when scheduling the appointment that he was a “multi-state specialist” but clearly not. He was so incompetent that I had him recheck and he missed something that would have cost me $1,500. Even when he was done I knew something wasn’t right and called the manager to have someone else look at it and it turns out he missed a deduction that cost me $1,000! When I asked the manager for my $400 back that I paid their office to have my taxes filed since they didn’t file correctly and now I have to have it amended she told me she’d only refund me $50 because “these types of things just happen when we do over 700 returns during tax season”. If your office cannot do their job accurately then they probably should schedule less appointments.
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April 2022 by Nicole Dalle-Molle
My tax professional was excellent and the staff was professional and knowledgeable
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March 2022 by Ozana Marques
I had called this h&r block earlier this week to schedule an appointment. Being my first time using h&r block to help file my taxes I was hoping they would be helpful, they proved to be quite the opposite. Upon arriving for my previously scheduled appointment everyone working there looked at me like I had three heads and even went so far as to question whether I was entirely sure my appointment was today. There was a worker nice enough to offer to help me (very obviously against her will) which was kind enough? However this is a place of business I do not suggest to others due to their disorganization and unwelcoming attitude.
