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October 2023 by Kelly Rix
I just love ? their sweaters.
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August 2022 by Kerry Haney
Store staff extremely pleasant!
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May 2022 by Mukesh Shah
Very good selection but price is higher.
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October 2021 by Tiffany Byczkowski
The team on staff on the day of my visit were not helpful, friendly or knowledgeable. When I entered the store, there were but a handful of customers. While store staff could be seen shuffling through inventory, not one looked up to offer a greeting. I spent more than a half hour trying on various items. No matter how many times I left the fitting room, in various states of undress, to obtain different sizes, not one of the employees offered assistance. The worst part of the experience came when I was ready to pay. The store had a promotion going that provided for 30% off all tops and I had a mailed coupon for 40% off one full-priced item. (I was looking to purchase a full priced pair of pants and a sweater). I presented the staff with my coupon but was told I was not eligible for the discount. The manager was brought into the dispute and she reiterated that I did not hold a qualifying account with the store and that only certain Talbots customers paying with their premier credit cards were eligible for the discount. I left the store. When I got home, I went to Talbots.com, ordered the same items and received the Discounts without any question. It was bad enough being treated like I somehow wasn’t a worthy customer but it was worse knowing that the staff doesn’t even know what promotions the company is offering. Be careful, at this location you may end up paying full price for something that is actually on sale.
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September 2021 by Judy Hofmeister Lopiccolo
Today I went into the store to shop and 3 ladies were working there. One said hello but never asked if I need help. They went on talking about ones husband his health issues, one pocketbook being broken, hour one was working tomorrow and Saturday and something one bought on line and how she should wear it like Trumps daughter. I ask a price on a tee shirt and got a answer.
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August 2021 by Jim McGrath
Great store and excellent sales associates. Friendly and ready to assist you.
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September 2019 by Gloria Ampofo
So far the most unfriendly talbots store i have gone to. I have shopped with talbots for almost 10 years now. I entered this store said hello to 3 associates none of them responded for all the 3times so i walked out; am guessing they didn't care. Poor customer service.
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June 2019 by Raj C
Very expensive clothing.
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April 2019 by Diane Keller
The quality of the clothes at Talbot's is never in question but it is the staff here that keeps me coming back. They are pleasant and friendly and it is obviously they like each other. They are a great team.
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January 2019 by Mary Patricia A
Excellent service and very pleasant experience. Loved Miss Dolly and her co-sales associate. Great place to shop.
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January 2019 by xxxxx xxxxx
Semi-business and casual ladies and women wears, classic style, quality is good, and prices are moderate. Courteous employees
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January 2019 by Mark Savitt
Nice clothes.
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December 2018 by Blue Hen
Sales associate was very helpful and knowledabk knowledgable about the inventor.
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October 2018 by Jaime Brownell
I have never bought clothing at this store.
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July 2018 by Evelyn C.
I have been shopping at Talbots for at least 21 years and it is my favorite store for clothing for business, business casual and casual. 99.5 percent of my closet is now the Talbots brand. I have a Bachelor's degree in Home Economics and made all of my own clothing in high school and college. The quality of the clothing is excellent and the fit is perfect me as a Petite size; until I gained weight this past year, I was able to walk into the store and purchase items without even trying them on. The staff throughout my 21 years of being a customer has been outstanding. I have asked their opinions and they have always provided great advice!!! Having a credit card with the store and they ability to earn Customer Appreciation points for $25 coupons on my purchases is a great reward for being a loyal customer!!! It is also nice to have earned and maintained free shipping status. The 800 number customer service staff is also exceptional when I've need help as well. I give this company a 5 Star rating for all of the many years that I have been their customer!!!