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June 2024 by Angel New
I had the worst customer service experience at this store when doing two Amazon returns on June 18,2024 around 8-8:30 pm. I request the manager to find this staff (I am sure you can find her from work schedule or just looking at the cameras between 8-8:30 pm) and teach her how to behave to a customer! First, this young girl who was working at customer service told me that she did the returns but wouldn't give me any receipt because the printer was out of paper!?! Really?? At Staples? OMG that was tragicomic! I took a photo from her scanner as a proof. After I left the store, I wasn't really happy with her service and couldn't be sure if she did the transaction correct, so I logged in my Amazon account and checked to see if she did the returns correctly and she DIDN'T! I had to go back to store again and lost 20 more minutes! When I got there, she didn't accept that she did a mistake and she kept saying that the system wouldn't accept the return because she already did it which was not CORRECT. She basically wanted to get rid of me. After I insisted more, she did the return again and this time it was done. She didn't say sorry or anything and just left without saying anything. This young girl was very rude! If she doesn't know how to do basic return, she shouldn't work there. Also, after a customer insisted that there was a mistake by showing a proof, she needed to say sorry and instead of being lazy, she had to do her job! Her attitude was very impolite and unacceptable!
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June 2024 by Cindi Vasta
It’s Easy!
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June 2024 by G J Forte
Had items I needed
Helpful Staff esp. The Cashier
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June 2024 by carol LaBarbera
I just love Staples Store great customer service
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May 2024 by anitha reddy
Very Professional and Helpful team
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May 2024 by Alisa Knight
Staples is simply outstanding! If I could give this place 100 stars, I would without hesitation. The team at Staples, especially the young lady in printing and the managers, are absolute gems. Their exceptional customer service and dedication to ensuring every customer's needs are met make every visit a pleasure. Whether you're in need of printing services or office supplies, Staples goes above and beyond to exceed expectations. I highly recommend this store to anyone looking for top-notch service and a fantastic selection of products.
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April 2024 by joe kreinar
Jon Jeckle - (Split Personality, in 3D)
Quite an experience with floor associate Jon. How can he be of service? He can start by respecting his father/older men. This person needs to be fired (it's either that or bring the police in there). Send him on a date with that girl Torie, both out the door. Will never return to this store again.
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April 2024 by Michele Mupo CEO Mupo Entertainment
the salesman was extremely helpful he even helped me put the chair in my car
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March 2024 by R Chris
A computer store that hardly has anything. Don’t even carry Esd straps
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February 2024 by William Wu
Horrible experience!! Do not come here! Came here yesterday and just had to return my parcel from Amazon but the cashier was very rude!!! I thought she was talking to me, but when I responded she actually shushed me and pointed to the earbud in her ear! Long lines and bad service… go somewhere else
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January 2024 by Beverly Whidbee
I had the pleasure of speaking with Kristie in the printing department. I needed an emergency order of invitations printed. She understood the assignment. They were available within an hour and a half the same dayKudos to Kristie
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January 2024 by Grace Xi
I had a wonderful experience at this store when I was purchasing a chair. Nena was very professional and knowledgeable. She made me feel she had my best interest in mind especially when she went up and beyond to assist me selecting the chair and everything else. Thank you Nena.
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January 2024 by Michael N.
I don't know about you but there must be 75 pens in my home orphaned from various banks and five jobs ago that just never seem to work. That's where Staples comes in. Rather than some grandiose New Year's resolution concerning peace in our time, I'm simply going to collect and toss every pen in the house and start fresh. They have aisles of them and no Bic ball point will do, as I currently have accumulated 20 of their stiks in every color except blue and black. How and why I have absolutely no idea. I think I've decided on the Pentel EverGel RTX which is either a nifty name for an industrial lubricant, a video game or my mid-life crisis sports coupe. My cursive is spotless and I've never had to gouge a pad or resort to an open flame to get the ink flowing. Thanks Staples. Now, if you only had a cashier working. Four solid stars.
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November 2023 by MochaLady
Staff are friendly and courteous. However, the store isn't well stocked, for instance there were only a few laptop sleeves in this store location. Shipping and copy services areas are very helpful.
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November 2023 by Daniel Alphonse Boulos
Harold in the printing department was so helpful and kind. He was very patient and did everything he could to help my Aunt get what she needed.
