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November 2023 by Madison H.
I went to return an item without a receipt, keeping in mind that maybe they wouldn't accept the return. As soon as I even asked about the return I was met with some of the nastiest customer service of my life and have never felt more uncomfortable. I left wanting to cry, I'm a 22 year old girl and felt like I was being bullied by my adult cashier.
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October 2023 by Autumn Gerena
Store was neat and clean. Nice picture frames on clearance! Some as low as $2. Prices were definitely more expensive than last year at this time. Plenty of parking available.
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October 2023 by Louis Mongiovi
I love this all-in-one craft store
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September 2023 by Kevin Nieves
It's a good craft store for certain things. Problem is you have Walmart and Hobby Lobby right around the corner. But still a good craft store if you are looking for less home stuff more craft stuff.
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September 2023 by bambi jr
The cleanliness is top tier,workers are helpful and well organized when it comes to working and helping customers. Also the yarn is amazing I was able to make bracelets using it.
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July 2023 by Geraldine
First time shopping at Michaels. I was looking for a picture frame.I like it there
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June 2023 by Peggy Hernandez
Cashier was very personable professional. Place was clean and employees were putting stock in the shelves. This store is my #1 Michaels.
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June 2023 by Taneesha Slacum
Went in to buy 2 shirts. Took longer than expected, however, the customer service was great.
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May 2023 by R. Beaton
Great experience and Alan was a great person to help us find what we needed for our project. A 5 ☆ worker in a 5☆ facility.
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May 2023 by Raymond Lin
Alway a fun place to look for ideas for things to work on while everyone's gone to school, work , for the day.
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April 2023 by William Vazquez
Ms Sarah S in framing is the Best, anytime and every time I enter to have work done at Michaels at the North Brunswick Store to get work done she is very diligent & very helpful & very kind and does an amazing job when working to assist me. Thank you Ms Sarah S and I highly recommend her to everyone needing custom framing & I always look forward to seeing her.
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April 2023 by Anup Kumar Sahoo
This Michaels is a located next to US1 and is having good stuffs. People are friendly. I ordered for store pick up and it was ready in 2 hours.
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March 2023 by balaji s
I visited this store for custom photo framing, I have been waiting for 30 minutes and no one came for assistance. The person who came after 30 minutes asked me to get physical copy of photo and she said that it cannot be uploaded in online. I ordered couple of custom framing pictures in Michaels Freehold a week back, I did upload the picture in portal. Their customer service is absolutely ridiculous and I wouldn’t recommend this store. I would have rated zero, if I had that option.
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February 2023 by Los D
Like most places now a days, Especially CVS. This company needs to work more on getting and retaining their staff. Not just the bottom line. There aren't enough people to man the registers, and help people find what they need. They need to hire more people and pay a livable wage.
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February 2023 by Brett C.
THIS MICHAELS IS THE WORST!! Don't bother shopping here. My son needed a 22x28" poster frame, so I went online and purchased it from Michael's.com for in store pickup (when it said this store had same day pickup with 2 in stock). I waited for the email confirmation, it didn't come, so I went to the store- my order wasn't ready. I went to the frame area and couldn't find the right size. I asked for assistance, the manager looked it up and said they didn't have any in stock and that I should have received an email telling me my order was cancelled. She let me know that the store only updates the online inventory reports every 4 days, so the website is wildly inaccurate. So thanks for wasting my time! Now my $ is tied up in this transaction which the manager said would get released in 1-2 days. Went to my car and bought it online from Jeff bezos for a 2-pack of frames for cheaper than michaels was selling 1. Never shopping here again if I can help it.