Malouf Lincoln Service is a dealership known for its friendly and knowledgeable staff. Customers praise the dealership for its excellent customer service, particularly highlighting the exceptional service provided by Vinny and George Bancroft. One customer shared a positive experience, feeling respected and valued as both a Black person and a woman during their interaction with Vinny. They appreciated his willingness to answer questions, offer test drives, and engage in a genuine conversation about their car needs. Another customer commended the dealership's efficient handling of a warranty issue on their 2022 Maverick, noting the timely diagnosis, repair, and communication throughout the process. A third customer has been consistently pleased with the service provided for their 2013 Ford Escape, attributing the vehicle's good condition to Malouf's maintenance work and George Bancroft's honesty and professionalism.
I've been leading cars from Malouf Ford for years. About to lease my 4th car from them. I've never had a problem. I have always dealt with Chris Fitzgerald. He's great.
November 2019
Had such a great experience trading in my lease for a beautiful souped up Ford Escape!!! They got me to the payment I needed to be at and I didn't even feel pressured. I can't recommend them enough. Best dealer experience ever.
