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October 2023 by Kevin H.
Nice mom and pop store. Check there if something is difficult to find. Found scentless no clump kitty liter where NOONE had; even online
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October 2023 by erica kriegl
Katie's Pet Depot is the absolute best! My dog loves going here and picking out his favorite treats, it's the best. I love going here, the staff is absolutely wonderful. Glad we have them so close!
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October 2023 by Myvoor C.
Love this place... They have very good supplies and the people there were very helpful with recommendations on products.
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October 2023 by Marisa Murdock
Staff is always very knowledgable, helpful, and friendly. Everything is well stocked and they carry everything you need for your pets. It's very convenient to have a local pet store close to the grocery store and other shopping.
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October 2023 by Michael Fogel
Was looking for new aquarium decor & check out the fish they have. Was told they would need to see a picture of my tank before selling me the large fish ... I have a 75 gallon and 100 . Was laughing they think that... bought nothing . Petco tried thus back in the day and immediately stopped
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October 2023 by Ellen Walsh
I think if you have an opportunity to go here you'll there's no excuse for shopping at a big box store or even a supermarket for your pet needs. These people care about animals and it shows!Also shout out to Gracie one of the resident store Cats!
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September 2023 by Thomas Jung
I was just buying superworms, but these were the best I've ever seen. Nice substrate, Fresh carrot pieces for the worms to eat. Big worms and healthy. And the staff was great. Sounds silly but the last 50 pack of worms I bought at Petco were all dead. Too bad I live 30 minutes away.
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August 2023 by Betty Perez
The website isn’t accurate and then when I went into the store and ask for help on what they offered for pets the lady was extremely rude and even laughed with an attitude stating well most people call first when they have a question. First time and last time ever at this place horrible customer service I’ll make sure people I know that have pets don’t go here
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July 2023 by Jennifer M
Always a great variety of healthy fresh & salt water fish. Employees are friendly and helpful. Love to see free roaming kitties to help me shop. Through and through a great pet shop with good prices.
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July 2023 by Robert K.
When you love your pet (and who doesn't?), it's always nice to have that special store you can go to and know you'll find what you are looking for. Even if you are looking for sound advice or to do a price comparison with an online retailer. Since we moved to Monroe Township in Feb 0f 2020, Katie's has been that spot for us. Katie's has everything you could possibly need for dogs, cats, rabbits, fish, and lizards. We have always been dog people, and we like knowing that the staff at Katie's Pet Depot is knowledgeable and friendly. It is nice to be greeted at the door by store personnel. It is very simple, but it makes a difference to customers. When I walk into Katie's with or without our dog, I always get a nice welcome. Of course, when I am with our dog, I get an even better welcome, but I am used to that by now as it happens anywhere else that we go. He is just more popular than I am. Our dog eats small bags of kibble because he eats a mostly homemade diet which we supplement with kibble. For that reason, we only use about one small bag each month. Katie's has an exchange policy on dog food: if your dog doesn't like the flavor or brand you buy, you can exchange it for something else. That's good to know when you're buying premium dog food. It is good to know that if our sometimes picky dog doesn't want to eat something, we can always exchange it for something else. We have never had to do so until today. I returned a bag of food that had about 1.5 cups taken out of it. When I walked in with it, I didn't have to explain anything. I was greeted and asked if I had an exchange. That simple. I said that I did have an exchange and went to get a different flavor of the same brand of food that our dog has been eating since he came to us from the shelter in January. I brought the bag up to the front to do the exchange, and it was that easy. We trust the staff at Katie's to help us do what is best for the pets we love. There isn't much more you can say than that.
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May 2023 by Rhonda D.
It takes forever to get an appointment for pet grooming. I called in April and the earliest slot available was in July!
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May 2023 by Kamilla I.
Man oh man the manager is not a nice person. She is a bully and extremely aggressive towards customers. The rest of the staff is nice. The assistant manager is so helpful and sweet. I'm extremely concerned about the employees being abused
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May 2023 by Yessi Rodriguez
Back in October 2022 I had found2 baby kitten around 2-3 week and I had entered the store to buy kitten formula and ask for some advice on how to care for them. Jessica the manager at that time was very helpful at first and then she want to keep the kitten claiming we couldn’t love them or be attach to them if we had them only for 1 hour. That we wouldn’t be able to care for them, that we wouldn’t get up ever 2 hours to feed them, at the end of everything she said “ Don’t comeback crying after there dying”. She also REFUSED to sell us the kitten formula and bottles. Happy to say both of kitten are alive.
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April 2023 by Bonnie
I love this Pet Depot because you feel like you're walking into a home town animal rescue and pet supply store, rather than some giant box store. The staff is super friendly, and they have everything you could want, including the sweetest kitties up for adoption. Please someone adopt Snickers!
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April 2023 by Dani Clifford
Staff are very knowledgeable and friendly. Frequent Buyer Programs for different brands of food to get a discount sometimes. Very community oriented! Cannot recommend Katies enough.