10AM - 8PM
2431 US-1, North Brunswick10AM - 9PM
695 Georges Rd, North Brunswick“This is my favorite tmobile store! The staff are super kind and knowledgeable. It is my best experience at a tmobile ever, If you are in the area and are looking to open a new account or upgrade your phone this is the place to go!”
“Update-Luca saved the day. He was able to replace the non-working charger. Also was able to figure out the issue with the locator. Problem with safari but he showed me a workaround. Great job Luca. Changed from one star to four stars because he fixed a bad situation created by the first employee. Initial post- Our $45 charger just stopped working. We bought it a free months ago at a Verizon store. Rep Nayyar said nothing they can do. Wouldn't even look up when I purchased it. Said she couldn't. Said I should call Apple. Might as well buy accessories at Apple for all the help you won't get here. She seemed bothered about having to help at all. The location on route 18 in east Brunswick is much more on the ball. If you come to this store I suggest waiting for someone who actually doesn't mind doing their job. Asked to fix my location (near me now gets wrong county). After wasting my time she said I have to wait for someone else. New? Untrained? Doesn't care? Hates job? Super crappy experience. Had her hand out ready to charge me $46 to buy a new charger. In event she gets sales credit I will let the person I am waiting for ring it up. Shaking my head.”
“Store manager and his associate were able to handle a complicated return of modem/router equipment. I appreciate how much effort they took to resolve what should have been a simple return.”
“We have visited T-Mobile store and received a great help from the team (Anish and Sandip). They have been walkthrough us the promotional offers and helped us with the good stuff. They have extended their time and supported us with our needs and activated our lines as needed. Both are very knowledgeable and helpful with the right service. Thank you so much!”