“The entire shopping experience at this store is usually pretty good. This week I needed some appliances, and Nabel and the young lady in the appliance dept went above and beyond to help me and show me all the options that they had available. The entire experience went through as smooth as possible.Thank you guys for all your help and support.”
8AM - 8PM
40 W 23rd St, New York“It's Home Depot and it has everything you could need. I gave 4 Stars because Manhattan locations apparently can't cut any wood to size for you, and only sell like 8foot + planks of wood.”
“Excellent customer service. Sam was extremely helpful in helping me secure the items I needed for my electrician. I highly recommend Lendy Electric and look forward to purchasing more items in the future!”
8AM - 8PM
980 3rd Ave, New York“Great experience at this store. The assortment is extensive especially for a local store in Manhattan. The employees - every single one - asked me whether I could find everything ok. They are knowledgeable about the products and even offered to help me carry a heavy item to the cab. Only minis would be no wireless payment like Apple Pay. Keep it up on the human touch, care for customers and expertise.”
“Kevin was very patient with me and helped me check the reviews of a few products I was interested in and then he and Daniela worked together to bring down a medicine cabinet I wanted to purchase. There was a screw that was stripped and they grabbed pliers and worked really hard to get the medicine cabinet down for me. She even got replacement screws. Super accommodating and they both showed excellent customer service.”
10AM - 7PM
558 Metropolitan Ave, Brooklyn“Very happy that this place exists, i will always tell people to go here before you support a big business with zero personality, I would give my money to here anytime before I’d go to Amazon or Home Depot, that’s how you keep a community going. As a true New Yorker, I lift my glass to Joe and the team.”
“I second the words of many of the reviews already posted. I needed help purchasing paint and supplies for a small home improvement project. Not only were their paint prices lower than their competitors, but the woman and tall gentleman both took time to offer tips and advice for prepping the walls and applying paint.”
“The reason why it didn't receive 5 stars is because it was hard to find help. Other than that, everything is well organized and clean. When someone is there to help out, they are very knowledgeable.”
“Today, there was jardly anyone on the floor to assist! The guy in plumbing was helpful!
The employees are always willing to assist you. Brian in the paint department was extremely helpful with narrowing my selections and type of paint! This Lowe's in on my list of "go back to" .”
“(Translated by Google) Well-stocked hardware store, good prices and they serve very kindly(Original)Ferretería bien surtida, Buenos precios y atienden con mucha amabilidad”
“Love this store and yes contrary to some reviews I love the owner Nick! This family owned store carries everything and we frequent quite often for work orders as well as using this store for our home & garden needs. Any questions or guidance when in doubt just ask Nick he is wealth of knowledge you won't be sorry...Happy shopping!!”
“On Thursday, April 25, 2024, at approximately 4:30 pm, I went to the Home Depot in Lodi. I went in to purchase paint. I was so impressed by the man in the paint department ~ Wayne. He was so professional in assisting various customers at the same time. I and another patron commented on the same thing. He should be commended for his courteous behavior and professionalism.”
“We went shopping this morning at Lowe’s and had a great experience. We met the most wonderful ladies in the store and they gave us the best customer service that I ever received in a long time.
We did have our little sidekick Rex with us and he received a lot of attention.
The store was fully stocked and everyone was going to give us a hand if needed.
The restaurants were currently under renovation And we had to use some premium restrooms outside that were portable.
The only downside was the restrooms did need some cleaning though And it was already 7:30 in the morning.”
“Very nice own or worker.Went to buy shower head package, few other things and some keys cut. the shower hose broke trying to put it together and went back, ask the own if he has replacement hose I was willing to pay for new one, then own "It ok don't need to pay so he didn't change me. I am very grateful, I was willing to pay.I will be going back for sure to hardware store for just for great help and kindness if it was owner or the worker.Thanks so much!!”
“Excellent services ,very professional. Gets the job done on time , will do what’s necessary to please there customers, excellent excellent services . I recommend 100%.”
“The best key cutters in the business with the friendliest staff. Been going here for locksmith and key services for years - no one does it better. Always greeted with a smile. Will absolutely return!”
7AM - 8PM
180 12th St, Jersey City“I had the pleasure of going to this home depot a couple of weeks ago and found myself in an odd situation. I needed to purchase some 1/2” dia. threaded rod and found the 12’ piece the most cost effective however due to its size could not transport it from the store to my apt… I found someone, that I am acquainted (the super of my building), in the store who said he would take the threaded rod in his truck for me. Anyway he left me high and dry after I made the purchase… ? Home Depot has a cutting station, with various handheld saws, however it only caters to wood. After chasing down a manager I found Ruben, the shift manager on the day, who went on a hunt to find battery operated hacksaw and saved me from having to return the threaded rod and waste a trip. PS: I am grouchy and never review a thing but Ruben knots my socks right on off my feet !”
“Sadly, I stopped there after I almost finished my house renovation and was needed doors only. I managed to return LED and showers I bought before, and took cheaper and better. My wife loves the new doors.”
“This place has taken great care of me twice when I needed particular fixtures for the apartment my mother moved into in New York City. They have about a million of these all around the walls of their store, and apparently another million somewhere in the basement!My purchase was quite small (a few towel bars and hooks), but they were very attentive and took good care of what I was looking for and found exactly what I wanted and needed each time.The place is not glitzy, but their stock is very nice, they know what they're doing, and how to ask the right questions to find what you're looking for.It's an old-fashioned, high-quality kind of store, and they will take good care of you and find what you need.”
“Good store, but.....
I do not like the scene in the parking lot. The people hanging out there are intimidating for elderly customers and women. Nothing verbal but their lurking around make me not want to go there. There were always day workers which is fine, but now there are loads of them. There are also many clean-out and rubbish removal trucks at the parking lot entrances.”
8AM - 8PM
579 Gateway Dr, Brooklyn“I’ve been to this store on three occasions for paint and a gentlemen names Gerald helped me out 2/3 times , he had such a helpful and friendly demeanor. Shout outs to him for absolutely providing great customer service ?”
“Very big. The customer service is A 20/10 they were very hospitable helped me find what I need and gave me suggestions on what I want They have alot of stuff and when your there you really feel comfortable and swell”
“I recently had the pleasure of visiting the Home Depot in Passaic, where I encountered two exceptional employees, Taquiesha and Naomi, who completely transformed my shopping experience. From the moment I entered the store, Taquiesha and Naomi greeted me with warm smiles and genuine enthusiasm to assist me. Not only did they possess an impressive depth of knowledge about the products and services offered, but they also took the time to understand my specific needs and preferences.
What truly stood out to me was Taquiesha and Naomi’s unwavering patience and dedication to ensuring that I found exactly what I was looking for. They listened attentively to my questions and concerns, offering insightful advice and practical solutions every step of the way. Their professionalism and attention to detail were truly commendable, and it was evident that they take great pride in providing top-notch customer service.
What impressed me most about Taquiesha and Naomi was their willingness to go above and beyond to exceed my expectations. They didn’t just assist me with my immediate needs; they took the time to educate me about various products, helping me make informed decisions that I’m confident will benefit me in the long run. Their genuine passion for helping others was palpable, and it made all the difference in my shopping experience.
Thanks to Taquiesha and Naomi’s exceptional customer service, what could have been a mundane trip to the hardware store turned into a memorable and enjoyable experience. Their positive attitudes and willingness to help left a lasting impression on me, and I have no doubt that they both have bright futures ahead of them at Home Depot. I wholeheartedly recommend Taquiesha and Naomi for promotions, as their dedication, professionalism, and genuine care for customers make them invaluable assets to the team. Thank you, Taquiesha and Naomi, for your outstanding service – you truly went above and beyond, and it did not go unnoticed”
“Michael and Marcelo went above and beyond today in getting sheet rock in the back of the truck. They took their time and had so much patience with me as I struggled with ratcheting the 10 footers. They wouldn’t let me leave until it was fully secure and I appreciated all their support. I truly hope Lowe’s celebrates their employees who go above and beyond!!!”
“The guy behind the counter saved me thousands on guiding me on how to use silicone for a plastic pipe I thought I had damaged. He answered all the questions I gave him and guided me on a machine to makes ice. Even offered an exchange and help on how to apply the item purchased. Thanks alot dude, I owe you a beer.”
“This is one of the only true hardware stores remaining in New York City. Locally owned and operated with every tool you need for any household repair or building repair!I’m impressed but also… it’s NYC of course a gem like this exists!”
“Had the best experience with Dan in the flooring section today. He was super helpful, attentive, and very patient even while working a double shift. He listened to my questions and addressed each one. I left with enough samples and a better idea of my flooring project. Thanks again Dan!”