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March 2024 by M*****
Staff is great except for the female pharmacist! She was extremely rude with the way she spoke and had absolutely no manners or respect what so ever. Definitely avoided her going forward!
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February 2024 by shahab yaftali
Everything is amazing and most importantly employees are so nice
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December 2023 by robert pedersen
very thankful to the employees that work here.can't say enough.thank you, you are good people
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November 2023 by JuneAnn M.
Well, while I didn't want to look like a b--ch, after another uncomfortable event I stand insulted. I have shopped there for 34 years, longer then most of the employees have worked there. This is the second time I have checked out and had to run back into the store and the front end person decided in my absence to check my order by reprinting another receipt while i was gone. Another time I was returning something that i clearly bouught and they found it in their look up. I have to say this is somewhat humiiliating and insulting at the same time. If you do not trust your customers perhaps you should put back your cashiers and BAGS!! I go to this store literally every single day and spend at least 100 bucks every time i go .. so i guesstimate 7 to 8 Hundred bucks a week. A bit much but I feed a family of 4 adults and some pets not to mention the staples every family needs. Also, the one time i went there specifically for eggplant and the ones that were out had seen better days. I approached two young girls that were chatting a laughing and politely asked if there were a chance there were anymore eggplant in the back. Neither one of them made a move to go look and the one girl then stuck her finger in her mouth to pick her teeth or something. Very unsanitary. There was a second similar event that has grossed me out so i do not buy my produce there anymore. Just can't. It appears whenever a new store opens this one has nothiing that it usually has or is depleated of the supply. The butcher is gone by 4 so if you cannot get there before 4 your screwed if you need somethng other then what they package. I suppose this review will yield zero results but I have to say this shop rite, has seen better days. If it were not for distance I would move on from this store. You need to get a program to teach your employees about being sanitary and what to and not to do with their dirty hands. And again, i you suspect someone of stealing check on your cameras before you insult people.. it is getting old now!!! Quite tired of being disrespected at this store, especially with the money i spend there. I am quite certain i pay a few of those saleries. Perhaps if you put it like that to your staff they may figure out how to show appreciation and not accuse people of such a thing. Shame on you !!
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January 2023 by Sam Seamans
We purchase all of our prescription here.
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November 2022 by Donna O.
I've been shopping at ShopRite of Newton for over 30 years, the staff has always been very helpful. Love the quarter for a shopping cart, helps keep the vehicles from getting dinged.
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September 2022 by Sadie S.
I can always find what I need. Store is clean. Produce is almost always fresh. The workers are pleasant and accommodating. Shelves are always neatly stocked. Would highly recommend!
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June 2022 by Steven Sribnik
Just had a terrible experience at this pharmacy. Went to get free Covid tests for my husband & myself. I had previously called my insurance company. They said we were allowed 2 each. Sammi was the sales woman. She first charged me $42 without even asking if I had insurance. She then said we were only allowed 1 each. She then proceeded to stare at the register for endless periods of time. She then asked for basic data even though we had been there many times before-. Allergies, address,phone number. Having to ask for help in the back several times. Even though my husband was there she kept asking for information about my wife.She still only wanted to give me only 1 test. period. though there were 2 of us there.45 minutes later we left with 2 Free Covid tests.
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May 2022 by Debra Valentine
Best service of all the pharmacies I have used.
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March 2022 by Kimberly M.
I was in shop rite at the bakery asking BRITTNAY what she recommended she was extremely rude & dismissive, I will never shop there again . I never seen such a miserable person run my life ! Not to mention she looks like trash , piercing all on her face tattoos ! Definitely not a good look on shop rite part . I
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January 2022 by Sharon Scrittorale
I have been a customer of Newton SR pharmacy for years! Everyone is very nice and very friendly as well.. except for this one female pharmacist.. (possibly new?).. but she is the only one there with no patient and a very snippy attitude.. so I now avoid her.. but I love everyone else!!!
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November 2021 by Cindy H.
This is the week of Thanksgiving and I have been to this store 2 times this week at 8am when they opened. What's up with the produce department. I usually shop organic but the shelves have been empty. No night crew? When you ask for help from someone in that department it's like your actually bothering them. This week is not an exception as far as the produce department it is very common. Maybe its time to shop elsewhere. I work for a Dr's office and our patients rave about the produce in the Franklin Shoprite!
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November 2021 by Ju F.
Today I had a terrible experience in your store .I was accused of not scanning some goods at the self checkout by one of your security personnel . I was singled out by him when I started my transactions and while in the process his comments and uttered noises from right behind me became agrivating. Comment s such as " Are you checking everything? Are you forgetting anything?" Even when my card was declined the first time I tried to use it he had to make a "Hmmm?"! I tried the card again and it went through. So after arranging my bags and on passing him I was humiliated with ... "Did you pay for everything? Did everything go by? I would like to emphasize that he was watching me from the moment I started to register my purchases. What was the reason for him to ask me this question? Do I look suspicious? And why was he watching me? Was I acting or dressed suspiciously? I felt singled out and antagonised because I'm different from other customers. He took the receipt out my hand to check as if I had stolen merchandise. I felt embarrassed and went to ask to speak to the manager that upon arrival seemed uninterested in the situation. No trying diffuse anything or apology or even his name. And another store employee standing there as well with his arms crossed not saying anything. Ion front of the manager the security man coaxed, chided me to call the police as if his behavior was entirely justifiable... And the manager and silent colleague beside him said nothing.he couldn't do anything! I had to collect their names and left completely disregarded by your team and the unskilled security.
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April 2021 by Geo H.
ShopRite has been our "go to" grocery store for many years. Their overall prices can't be beat. The store is always clean, even the bathrooms! I have often placed special orders through the bakery, deli, fresh produce and floral departments and the associates have always been very knowledgeable and courteous. They always made me feel like my happiness was their goal. ShopRite has a fantastic variety of specialty items from sushi to an olive bar and local cheeses. When the store is busy, which it sometimes is because it's a great place to shop, they open more registers. I love using a quarter for the shopping cart because there are never stray shopping carts cruising around the parking lot waiting to hit into a car. The one thing I can always rely on is that no matter what item I want to purchase, ShopRite will have a good sale on at least one brand of that item. That's not true of other grocery stores and keeps me shopping at ShopRite of Newton!
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January 2020 by Scott W.
The place is huge, maybe almost too big. Great selection of just about everything and the liquor store next door has a fantastic selections of wines from all over and some very excellent whisky. I love that this is on my way home from work too. I dislike having to go to Acme when I need to grab something on the way back from work
