8AM - 5:30PM
430 US-206, Newton“I’m genuinely shocked by the negative reviews. Fairclough saved our Thanksgiving!The day before Thanksgiving, we had an appliance repair tech come to the house because our oven was making a weird noise. Turns out, my husband hadn’t been checking the propane level, and the appliance guy gently told me we are on 0 and to call for propane immediately to solve our problem. I promptly called Fairclough, and they said they could come out on Black Friday. I begged and asked if there’s any way they could come same day, I’d even pay an emergency fee. The gentleman I spoke to said they don’t do that, but he’d speak with some other people and see if they could squeeze in a visit to my house. He booked me for Friday and said he’d call me back. A few hours later, I had given up hope since I hadn’t gotten a call back. But I saw the Fairclough truck pulling up to the house and immediately started crying. I was cooking the turkey this year and delivering food to family members who have newborn babies and couldn’t get together. Our Thanksgiving would have been ruined!! I wish I knew who I spoke to or who the driver was, but we are so grateful.”
“Unbelievable 5***** company, I never being without the propane in my house, I don’t even have to call them for refills, even I have automatic payment with my credit card, this company gets their money after 2 or 3 weeks. I Never have a experience like that with any company!! *****??, I wish every company in USA have the same values and integrity.?”
“I stopped in this morning. The store was really nice, and there was a young guy at the counter who went out of his way to answer my questions and help me out. He definitely earned my repeat business. Thanks”