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March 2024 by Mohammad Alawawdeh
I took my car there because my engine was jerking and my check engine light came on. I told them to check it and give me a call to know what was wrong with my car and how much is going to cost. Two days later they called me back to tell me that my car is ready and my bill is a $1000. So I went there and I asked them why they didn’t call me before fixing it, they simply said “sorry we forgot “. So they charged me a $1000 and on top of that my engine was still jerking. So I went right back to them and told them that I still have the same problem. They took it for a test drive and came back to tell me “Yeah we noticed” but unfortunately we can’t do anything , you have to take it to Toyota dealer, they know better. So my point is that they worked on my car without my permission, and changed other parts in my car hoping it fix the problem, but it was never fixed and now I still have to pay that $1000. I am really disappointed. I trusted the name Midas but unfortunately that didn’t work.
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March 2024 by Stephanie Hutnick
Very professional and polite, great work!
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February 2024 by Isabella Allen
great service. the technician scott was such a gentleman
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February 2024 by Amy Winfield
I am very happy with Midas of Newton.
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February 2024 by Matthew L.
Great crew here. Lots of energy and enthusiasm.
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February 2024 by max butler
Midas has always came through for me on availability, fantastic customer service and repairs. They always diagnose the problem accurately and do a thorough job checking out my car. 2 thumbs up all the way around!
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February 2024 by D Domi ulloa
Efficient and very professional job every time I come here!! Very approachable and friendly staff zero pressure!! Plus best prices around hands down!! Awesome job guys Thank You!!
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January 2024 by Christian ..
Midas in newton is not the place to go to if you want to get work done to your car bring it somewhere else. Most of the people who work there don't fully inspect the cars .Two of the employees I had to deal with were very rude especially the manager I had my exhaust system fully inspected and they missed problems including broken intake manifold. I went back for them to fix it for free as someone who I spoke on the phone said they can do when I made the appointment I spoke to the manager on the phone about it he was very rude. I still brought my car there even thought he was very unprofessional. I'm enrolled in an auto school called universal technical institute and from what I've learned about customer service that is no way to speak to customers he's doesn't know how to do his job which I never tell anyone but in this case but he doesn't. Then he began to start yelling and cursing at me because of me saying I was told it was be fixed free of charge. but that is no way to speak to someone who has spent money to get my car fixed and there was still issues. I've spent countless hours and time attending school to be come a technician and I know a lot of what I'm talking about. I really hate to say it but I honestly hope the manager gets fired because that is no way to run an auto shop. The one employee that I spoke to was very nice though and I really appreciated how helpful he was and was very nice but I won't go back to them because of how I was treated.
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December 2023 by Gemma Jade
First experience was with Ryan. I've never had such friendly and polite service in my life. Someone made the right choice hiring that man. I'll never go anywhere else from now on. Also Kyle is also very friendly and helpful. Generally and all around my experience surpassed my expectations.
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December 2023 by walter hargrove
They're not just mechanics,they become your friend.They take care of the problem like it's their vehicle.From the first day I brought my Chevy Suburban in,Zack and Ryan tried to save my engine.Had to get a new one and wow is it new.They made sure everything was perfect out the door.I'm so happy and not broke.I'm on the road again.Thank you Zack,Ryan and the Midas team.
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December 2023 by David Salzman
I always go here whenever I need an oil change or something more. In the past 3-5 years, I can't think of a single reason to complain about either the service, the wait times, when they're open, or their friendliness.
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December 2023 by lisa lopez
My experience at Midas was awesome Zachery and Ryan went above and beyond to get me in same day to fix my tire . I would recommend my friends and family to go there lol I would even work there because of my experience there! Thank you!
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November 2023 by Dana Sabo
Super friendly and accommodating staff! Ensured I was comfortable while waiting. Great amenities, like free coffee, Wi-Fi, and television. I trust them to get my car in good shape!
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November 2023 by Nicolette S
Zach is great. Very helpful. Got all four tires for a good price and they were put on in a timely manner
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November 2023 by Kurtis Lee
Wonderful experience. Fully knowledgeable about all things cars and trucks. Great service. Friendly and reliable.All around great experience. Five stars.