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November 2023 by Kevin Guardado
Great service
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June 2023 by Matthew P.
Exceptional experience with Sandy, Keith and Moe.One of the most impressive and memorable car buying processes I have ever had. The team at Mercedes Newton was easy to deal with, always acted with integrity, and were genuinely amazing.I was able to work out the purchase over text message, including appraising my trade, and I was in and out with an amazing new truck in no time. I cannot imagine an easier or more stress-free buying experience. Lovely people, beautiful store, easy process. If you need a Mercedes (and you do), this is your dealer.
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June 2023 by D M.
I don't understand this business. You don't want to treat minorities with respect , yet you want minorities to continue to purchase from your establishment. I have asked you to stop calling and sending me emails asking for my business again yet you still do. At this point you are harassing me. I would not nor would I recommend someone to your establishment after you tried to embarrass me then portray yourself as the good guys. I tried to keep this at the lowest level but of course the General Manager Cheryl Eichner couldn't return phone calls to make things right. I am sorry to those who work with Mr. Keith DeYoung, and Mr.Bill Wall. But as a customer of Mercedes Benz USA I am asking this establishment to stop contacting me. Also to all future customers of this establishment I would go to Mercedes Benz of Morristown as they provide better customer service and respect to everyone and they know what they are doing.
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March 2023 by adamltw
Came for 20,000 mile service 2 years ago and for recall service today on my Coachmen Galleria RV (Sprinter extended van). Excellent attention to detail. All my questions answered. Very knowledgeable. Safety check and wash included.
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February 2023 by Ken S.
Just picked up my New 2023 AMG Convertible.. Great vehicle, fun to drive.Want to thank the Manager: Keith DeYoung .. the finance dept & Sandra for making the entire experience a very pleasant one.I've been doing business & have purchased several vehicles from this dealership... From the Sales department to the Service that follows, has alway been great.. Thanks Ken Smith 2/10/23
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January 2023 by Bill Clark
I was quoted 1200÷ for an oil, air filters change and a "safety check" called a B service. The mechanic I have been using for 20+ years gave me a price of $350.00 using all mercedes parts. Mercedes gave me a quote of $350.00 to change my air filters, a $60.00 part.What do you think?
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January 2023 by Benjamin Fenton
The car repair shop always helps me out, I often come here and I'm always satisfied.
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March 2022 by Tara L.
This was the best car buying experience I have ever had. Sandy and Vinny were the most attentive professionals I have ever worked with. I saw the car listed on car fax, sent my info over and Sandy immediately called me back. Even though I am 45 mins away and there are multiples Mercedes dealerships closer it is worth the drive for the customer service alone! I would very highly recommend this dealer. Excellent service!
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January 2022 by Patrick Hill (graffixnyc)
This place is a rip off. They wanted to charge $275 for an oil change when another MB dealership charges $189. I need brake pads, they told me it would be $295 to just check the brake pads but the other dealership said they would check the brakes when they did the oil change. No $295 fee. They also wanted $295 to check a squeek I have when I hit a bump. Almost $600 just to check the brakes and the squeek and that's not even fixing anything. Then I asked how much brake pads were to replace, they told me $1400 for the front and $1295 for the back. I know going to a dealership is more expensive but that's outrageous. I can get the brake pads changed at a local mechanic for less than half the price this place charges. I was thinking of buying a car from them when I was ready for a new one, nope..I will not do business with this place.
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January 2022 by Terrence Richardson
Always a great experience. We bought and only get servicing from MB of Newton.
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December 2021 by Cred M.
Went there for service and they asked me what I needed to do, oil change. They charged me $303 for an oil change but did not reset my service alert on the dashboard. Never going back...
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December 2021 by Makis X.
Justin was the best
Thanks for the pizza and the best service
The whole service was above and beyond the people made tus feel like family
thank u
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November 2021 by Ron N.
I saw an advertisement on carfax for a 2021 GLB 250 . I sent through the internet my information and received a call back from Sam. He was very professional over the phone. I advised Sam that I am interested in the SUV but could not travel from New York to see the car until the following day. He had Sandy Taylor call me back and I placed a deposit on the car. We traveled to New Jersey to meet Sandy the following day. Sandy had the SUV waiting for us when we arrived and we took it for a test drive. We decided to purchase the vehicle and spoke to the finance manager. He was extremely professional and there was no haggling with the price and he secured an amazing rate from Mercedes financing. After dealing with the obnoxious car dealers in New York and getting the run around it was a pleasure to go out of state and deal with the professional staff at Mercedes - Benz of Newton. If you are in the market for a Mercedes go see Sandra Taylor , she was amazing , knowledgeable, and a pleasure to deal with. This was the best car buying experience that my wife and I have ever had.
