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December 2023 by Kristen Losh
This was by far the most seamless transaction ever from start to finish. My mother and I walkedIn there to possibly buy one mattress and we walked out purchasing two with two frames. Prices were amazing!! Glenn was very knowledgeable with all the products in the store. Glenn definitely made us feel very welcome. I have already told my family to go there. Glenn also delivered the next day. This could have not been any easier of a purchase! I will definitely be going back very soon for a new mattress for me!!
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November 2023 by Nazia Zaidi
Highly recommend using this place. Glen and Barb are amazing. My mattress wasn’t coming till the following week, so they came with a loaner mattress as I was having a lot of family visiting. Best customer service!
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November 2023 by Rachel DiQuattro
Glen and Barb were so wonderful to work with! No pressure and knowledgeable about options in all price points. They delivered my new mattress that same day! I’m so happy with my purchase and would recommend using them!
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November 2023 by Marie Miller
Updated review! It’s been a couple of weeks and I love the mattress and adjustable frame more and more each day. I didn’t realize how much pain I had was caused by my old mattress. I sleep thru the entire night now, which means no more getting out of bed to pee.I shopped all the other mattress places in Newton but didn’t feel comfortable. Thought I would just buy another mattress in the box from Amazon. Then I came upon Mattress by appointments ad on Facebook. They listed low prices, and my thought process was Low prices but able to try before but unlike amazon. I made an appt with Glenn and spent a decent amount of time with him. My husband and I tried a few mattresses in the store and made a decision before we left. We did not purchase that day as some un expected expenses came up, but mid following week I texted Glenn and paid over phone. We set up delivery for Saturday. Glenn and his wife delivered and set up the adjustable frame and mattress (King size and that is some heavy stuff!) Glenn made a great impression without pushy sales pitches, chit chatted about regular every day things that made us feel comfortable. Then meeting his wife on delivery and we knew the product we purchased was going to be ok. They are good knowledgeable people selling good products. 100% reccomend
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November 2023 by A New Life
I'm not the type of person who takes time to make reviews but this time I have to, due to the great customer service experience I had shopping with Glenn & Barbara at Mattress by appointment, they were very helpful, kind but overall patient with me, didn't feel any pressure at any time, I felt very comfortable with them and I just end up buying a higher end mattress than was in my mind lol and i love it !!! they very patiently guided me through the finance program which was very fast, easy and took only about 10 minutes to get approved, also they delivered it in to my house in less than an hour !!!I definitely recommend you to stop by Mattress by appointment if you are looking for a mattress !!! Thankyou guys ...
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September 2023 by Lori Spitler
I hate shopping for anything but this experience was the best! Glenn was knowledgeable and just made the process so simple. Customer service was the best and fast delivery. I love my new mattress and the price was amazing. I am a very happy customer and would recommend them to anyone
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September 2023 by Michelle Phillips
These are the nicest people you ever want to meet they’re honest and their mattresses and recliners are so nice. Quick delivery set up take everything away. Awesome. So glad I made the decision to reach out. I highly recommend them.
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September 2023 by Laurie Shepherd
It was a pleasure doing business with these guys. So helpful and knowledgeable and fun too!!! Thank you again for your help the kids love their new bed!!
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September 2023 by Lori S.
I hate shopping for anything I like simple and honest and that's what I found. friendly, honest and made the process easy. I had my mattress in two days and I could not be happier. Five stars all the way around
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September 2023 by Linda Brower
Glen and Barb are amazing.This is our second experience with there store.I have 2 Power recliners for few years that I enjoy daily.Today they delivered my adjustable queen bed..They bought my old bed to were it was going for us.They again amazed us with quality and more than fair pricesI recommend them to all.
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September 2023 by drsd05
Wonderful experience with Glenn and family. Super fast delivery and great selection of mattresses with amazing price.
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August 2023 by Kate Colvin
A great place with a great owner! Glenn was very helpful and gave us a great deal on a new mattress and headboard. We are very happy with our purchase. Thanks again, Glenn, for outstanding service! It was a pleasure doing business with you. You will definitely see us again soon!
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July 2023 by Jean Bond
Mattress by appointment was absolutely amazing. The customer service is wonderful.Glen went above and beyond to make sure I would get the most comfortable night sleep possible.We also purchased a lift chair which again Glen and his wife took the extra time to make sure my husband was comfortable in his new chair.Shop with Mattress by appointment you will not be disappointed.
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May 2023 by crystal s
Highly recommend Mattress by appointment. Glen and his wife were so very helpful and quick!They delivered my mattress same day when they found out I was on an air mattress. Such big hearts and willing to help anyone. Mattress was great quality!I’m sleeping like a rock!Many options in store, but also other furniture items like recliners!
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January 2023 by LeeAnn Kuhl
Mattress by Appt is by far the best retail experience I have ever encountered! Glenn is knowledgeable, honest, kind, efficient and seems to treat everyone like family. 100% the best place to go for a mattress. Thank you Glenn!
