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April 2024 by Sean Henry
Always a pleasure working with them. Dependable work and the staff truly care about what they do!
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February 2024 by David Messineo
I have used Frey Automotive as one of two primary repair mechanic teams over the past four years. (Note that Colin & team took over management about that time, so any negative reviews from four years ago or earlier on here should be disregarded.)I have found their pricing to be fair and competitive, and their competence as mechanics to be superb. My current car has over 425,000 miles on the original engine and transmission, yet (as with any old car) is frequently offering "challenges" that his team of mechanics needs to surmount.During the majority of repairs over the past four years, it was done right the first time, and there was no need for return. In the rare instance when a repair was not quite right the first time around, they looked at it again, and got it running properly, pretty quickly.Recently, a weird sound was coming from the car, with it dropping power on turns. They said it was dangerous to drive, and though they were busy, took it in, found the problem, and solved it, saving me from what could have been a catastrophic highway situation.Colin - who heads up the team - does a LOT: takes the calls, sets up appointments, sees that people get rides back home if needed, test drives the cars, and does mechanical work with his team. I have found him to be personable, professional, and fair in all my interactions with him. Each person he has hired, that I have met over the past four years of interactions, has been skilled, talented, competent, and trustworthy.Almost any mechanic in New Jersey bills out at $100+ per hour for labor. At that rate - 2, 3, or 4 times what you or I earn - it is fair and reasonable to expect the job to be done right, and to leave driving a safe-to-drive car, each time a repair is done.That has been the case with this shop - and I look forward to continuing to challenge him and his mechanics, as we jointly see if we can get my car to the rare milestone of 500,000 miles on the original engine and original transmission.I highly recommend them, but note they have busy periods, so patience may sometimes be warranted. One final note - ChatGPT is still in learning mode, so I think it's pretty foolhardy in 2024 for anyone to rely on it for accurate detailed information in the automotive mechanic field, whether here or elsewhere. (Just a relevant personal opinion, folks.)
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February 2024 by Courtney Dykstra
HIGHLY RECOMMEND, they fixed my car in a timely manner, priced me a fair price, and my Volkswagen is better than ever!! Very honest and helped me through the whole process! Will send all my friends and family here!
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December 2023 by Jeff Giles
They said it would take 22-24 hours and cost 6,000 dollars to replace my friend's car engine, if I provide the engine and 11,000 if I they provide the engine. My mechanic friend says it should take half that time so basically they want to charge About 500 an hour in labor.I asked ChatGPT how long it takes:"The time required to replace a car engine can vary significantly based on several factors, including the expertise of the mechanic or technician, availability of parts, additional repairs needed, and the specific circumstances surrounding the engine replacement. However, a standard engine replacement for a 2008 Hyundai Santa Fe GLS, assuming all necessary parts are readily available and there are no unforeseen complications, might take approximately 12 to 16 hours for a skilled mechanic.This estimate includes the time required for tasks such as removing the old engine, preparing the new engine, installing it, and conducting tests to ensure proper functionality."
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November 2023 by Sarah Hobaugh
Colin is one of the best. He's one of the few that will not cheat you. Highly recommend.
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September 2023 by Kelsey Shalinsky
Great experience. Trustworthy, helpful, knowledgeable. Thanks Justin! Recommended. Will return!
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September 2023 by Shamus H
Honest, friendly and professional service for a fair price! I take all of my cars here even though I don't live in the area anymore and I recommend this shop to all of my friends and family that live in Sussex County. I wouldn't go anywhere else!
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September 2023 by Thomas Mokrzecki
I was having a problem removing removing an axle u-joint and I was looking for somewhere that had a puller. The guy at Advance didn't have it but said try Frey's right across the street. So I go there and it's right after closing time. So I'm standing there like a chump with my axle shaft and a guy comes out, I wish I got his name, I guess he was Frye idk lol, but he says you don't need a puller, let me show you. And he did it very quickly and showed me how to do it, how to put it back together, marked the parts so they would go back the same way and made sure I understood how to get caps back in and what to do if I had trouble with them.Thanks for doing this after hours! I had the driver's side back in quick and was able to do the passenger side no problems thanks to the info and the tips!Outstanding!Service: Steering & suspension repair
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September 2023 by William Pierce
Frey is a place you go when you want your vehicle to be fixed by honest mechanics that have your back.
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June 2023 by Dan P
Colin is the man. Very helpful and experienced, puts the mind at ease when handing over one's key.Been to the shop in the past and would go again in the future. I personally recommend Frey auto.Services: Tires
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June 2023 by Tyler Masterboni
Amazing service, highly recommend!!! Fast, effective & reliable.Service: A/C installation & repair
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October 2022 by Ben C
Reliable service, Colin the son takes the time to thoroughly walk you through what's needed before doing the service. No blinds charges at all. Straight forward customer service.
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October 2022 by Bailey M Frey
The coolest people to trust with your vehicle! ⚡
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August 2022 by Tim Berkheiser
They do a great job here and are very honest and straight forward about what you need
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April 2022 by Sarah O'Brien
I brought a car there for a pre purchase inspection and the gentleman who helped me was very cool. He let me know about all of the issues and also what was good about it he even looked up kbb pricing because he thought the seller was asking too much. Great place.
