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January 2024 by Igamaso gamas
We are in 2024 where every business is using electronically wallet , don’t need fisical card , but only only chase doesn’t have that update system, that’s a shame I walked there to get a certificate check they didn’t accept my electronic card , and my driver license, it’s absurd the biggest bank in USA don’t take electronic card on your phone . Every hot dog wagon does , chase is obsolete
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September 2023 by paul hanley
I'm old and terrified by technology. I can't say enough about how helpful everyone there was. Dan is the best and the manager Andrea runs a happy efficient shop.
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August 2023 by Ian Thomson
It’s time to get at least two drive up ATM machines. All the other banks in the area have it. Get with the times it’s not 1998 anymore.
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March 2023 by Ray Larsen
The people were very friendly and very helpful
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June 2022 by Joanne Pearson
After four phone attempts with customer service, we went to bank. With efficiency and friendly manner, staff obtained information we needed for DMV.
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December 2021 by Thomas Butler
ATM rarely works and takes weeks to fix waste of time stoping here
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October 2021 by Russ D'Angelo
I actually like banking here. Emily made the transition from the other bank smooth.
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September 2021 by Kimberly Lally
I’m at the drive through right now. No customer’s at the counter inside yet no one comes to help me. Even though the same teller walks by the window, looks right at me and keeps on walking. I rang the bell. She comes to the window and I ask if anyone’s working the window. She says I just came back from lunch. So I say, “good customer service means you acknowledge your customer. Most people don’t mind waiting if someone says they’ll be right with them.” I guess she didn’t like that she went back to her chair turned her back to me. After a minute (seems like a minute amount of time, unless you’re waiting) she comes back and does my transaction. I bank with PNC and am always acknowledged. Transaction was for work.
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July 2021 by Charlie B
Go inside to get paper notarized and say there for 10 mins. 5 people in the building and finally get told sorry we are so busy and can’t help you. I have been a customer of this bank for 25 years. This is straw that broke the camels back with this place.
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June 2021 by Dvd Q.
Stay Away from Chase. I applied for a home refinance. They gave me an almost endless number of tasks to complete and a time limit to finish these tasks. Then they wanted a $500 good-faith payment. And, when you think your done. They add on additional number of almost impossible tasks to complete, within the time-line. They tell you to complete these tasks (Many tasks have to be completed during work hours). DON'T USE. It's a new scam to get your money. STAY AWAY, THEY ARE HORRIBLE.
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March 2021 by Steve B
It is so much easier dealing with Chase Bank compared to a local bank which I won’t name but starts with the letter L. They have so much more to offer. Thank you to Emily for your help.
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February 2021 by Owen D
Very friendly and extremely helpful employees who are looking out for your best interests.
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May 2020 by Florence Call
How long will the Drive Thru Teller be closed, at the route 206 branch in Newton, NJ 07860, we do not use the ATM to deposit our check, please let us know!
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January 2020 by Jess91296
I honestly can't believe I'm seeing all these bad reviews! I have never had an issue with this bank. The tellers have always been extremely nice and friendly. They've gone above and beyond when needing help. I've always approached with a smile and they've reciprocated.
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December 2019 by M T
Nobody ever answers the phone.
