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November 2023 by Jonathan Moraglia
I had taken my popup trailer to Crossroads Trailer Sales for several maintenance items including multiple leaks, pump issues, and winterization. The technicians and staff were very helpful and quick in completing the repairs! The rates were very reasonable and the completed work was well documented. Thank you!
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November 2023 by Mark D.
Purchased a new Forest River Grand Surveyor camper. All staff very polite. I worked with Fred and Dina(Owner). Whole process was very laid back. They left me alone with unit and I looked at build quality for over an hour, then helped with any questions I had. Came back the next weekend and worked out a deal. Very nice low pressure buying experience. Very happy!
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November 2023 by Christine Conway
Me and my husband went by to look at travel trailers on Saturday 11/4/23 we were greeted by a older man who was not interested at all in helping us It went from what do you want i locked everything up already And when we said we were looking for a travel trailer under 30 feet under $30,000 he told us he had nothing like that Clearly their website shows differently I saw they had 4.1 star reviews reviews so that's why we took the ride but of course we won't be back. Their sales must be outstanding to push customers away
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September 2023 by rob bain
I want to thank Crossroads and their team for the quality of unit prep, professionalism of service, and delivering a great RV. We've had it out twice already, and it's really a nice 5th wheel. I appreciate all that the team did for us in this process. Highly recommended.
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September 2023 by Tejay Marsh
We are brand new to the RVing world and so glad we chose Crossroads as our 1st dealer. The salesman Fred was patient, non-judgemental with newbie questions, and informative. Dina in finance was great for the paperwork. Pete and his #2 tech were rockstar service techs with explanations, equipment walk-throughs, repairs, etc. They were very informative and knowledgeable of their craft.The only downside and reason why this isn't a 5 star review is because of our demo guy John (I believe that was his name, older guy, should be retired). Pleasant enough but made pretty misogynistic comments towards my wife and laughed at some of her questions (again, 1st-time RV buyer and owner). It was supposed to be a 2 hour tour and walkthrough of our camper but instead was about an hour. We don't even know where our main breaker is yet.If the service techs or salesmen did the tour, this would've easily been a 5 star review. We will be back for any of our RV needs but will certainly request a tour from anybody other than John.
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July 2023 by Andrew Taylor
Went here to look at a unit that was advertised as "great condition" for $40k. Got there and found substantial water damage on the ceiling inside that I was not told about beforehand. There were water stains and mildew/mold growth on ceiling panels and seams. One of the ceiling panels was falling down from water intrusion and appeared to have a pocket of water in it. Water damage was clearly old but also still leaking. The salesman said they were in the middle of working on it but didn't look like any repairs were being made other than a can of spray adhesive sitting on the counter in the unit. Wouldn't have even gone to look at it if I knew it had water damage. A small leak or stain that is immediately repaired is one thing but this was a large leak with significant damage that had been leaking for a while. Big waste of my time and disappointed that the dealer was not more upfront about the water damage.
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July 2023 by Walt Crowder
I’m happy to leave a glowing review for Crossroads. Our buying experience was great, a bit different. We contacted Mike because we knew what we wanted. He worked with us and ordered our new Cedar Creek 311RL. There were a couple of issues with the new 5th wheel, but Crossroads was able to resolve them in a very timely manner. The issues were Forrest River, not Crossroads! Their traveling technician Jesse was our main interface. Wonderful technician! Very conscientious and worked with the warranty department to address all of our repairs!Can not recommend them higher!
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July 2023 by Charles DeSantis
My wife and I have purchased 3 fifth wheels(Cedar Creeks) from Crossroads RV over the last 15 years we could not be happier with the trailers but the service we have received has been exceptional. Dina are her staff have always handled any problem we might have had quickly and efficiently. Their service department is excellent. I certainly would recommend Crossroads to anyone looking for a fifth wheel or travel trailer.
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May 2023 by Sharon Dunlap
Great experience! Bought our new camper from them for the first time. Have bought several campers over the years and this was one of the best experiences! Everyone involved was helpful and made the process stress free. Thank you so much!
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May 2023 by Nick Lafountain
I drove here from New York about 3 1/2 hours away. They were quick and easy to deal with no sitting around round tables for hours just a five minute conversation over the phone and not even a half hour later I had a confirmation email with the price that I was willing to pay overall great experience buying my camper. Thanks.
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May 2023 by Lisa Morgan
We bought a cargo trailer a few months ago, So we decided to go back to Crossroads because we liked the way we were treated and the professionalism! So now we are proud owners of travel trailer! I highly recommend them! Thank you Crossroads.
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May 2023 by Rachel LaFountain
We purchased a camper a few weeks ago and the process was super easy. No awkward across the table time share feel here.
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April 2023 by Lee Ruggiero
I want to offer a special thank you to Crossroads for the work they did on my Sundowner horse trailer. The work was done promptly and perfectly. A special shout out to Michael, head of service, Kevin, service advisor and last but not least Dina for their professionalism and attention to detail.
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February 2023 by Ron Kermes Jr
The BEST experience with Crossroads Trailers. Highly recommend to anyone looking to purchase. You will NOT be sorry!Our salesman Mike was knowledgeable, prompt and kind. Dina was FANTASTIC! Decided to take the ride from Middlesex County to find the perfect camper for our family, and we are beyond HAPPY we did! Thank you Crossroads Trailers for the fantastic service from start to finish.
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December 2022 by Ryan Sireci
I just wanted to rave about the service department at this company. I had bought my trailer here in the beginning of the year and recently ran into a couple complications, as soon as I called Crossroads they made me an appointment with no hesitation. I just picked my trailer up and their technicians did an AMAZING job. Everything was fixed properly, no mess left behind, you can't even tell anything was touched. Looks as good as new! Thank you so much!
