-
October 2023 by Joancarlo Bonilla
The man working there right now doesn’t know about the basketball court and hangs up on me while I’m in the back of the building asking if someone can open the door. Highly disrespectful
-
August 2023 by Kiarah Fort
They helped me out and worked well with me and my daughter.
-
June 2023 by JahZara SoulFlower
My time spent here was horrible. I'm even more traumatized now. I've already been traumatized from things that happened to me in my life. The female staff members at the Y are very jealous of other attractive women. Especially attractive black women. I watched how they do things. If you are pretty and with more than 1 bag, they will steal from you and try to throw you out for no reason at all. Maybe they don't want their boyfriends who live there to see u, or they just can't stand that you're pretty. They don't care that you will have nowhere to go. They are not professional here. Very ghetto and loud workers with no respect for other people. Even when you are trying to sleep at night. They call the staff Counselors, but they're not. Some won't even talk to you. I kept to myself and caused no trouble. Had no complaints about me. Some of the female workers there kept watching and bothering me. Opening my room without knocking. Luckily, i thought of ways to survive and fight back. I started videoing everything with a time stamp. Videoed my room before i left it and said the time I was leaving and coming back. I had to do this. I kept being robbed. I felt female staff members wanted me back in the streets with nowhere to go. They kept searching and taking my things. I cried everyday. I kept my room clean and followed all the rules. But they kept stealing from me and searching my things. I kept making time stamps. Came back and my whole room was searched through and my bags ripped open. When I got enough evidence, I immediately contacted the Director. I got his Assistant and then contacted my Case Worker. They did a meeting. If I didn't do those time stamps, i'd be in the streets today. It's so sad what they did to me at the Y. Should be illegal to do this to people. I see them doing it to other black women. These workers r black women doing this to other black women who have nowhere to go. I hope they hire professional White or Hispanic people who are not racist to us. Maybe a few white professional men too. Many black pple hate their own kind. Everytime i remember my time spent at the Y, tears would fall down my face. Happens EVERYTIME. I can't even pass that building without feeling pain inside. I avoid passing it a lot.
-
March 2023 by mary lewis
They are very rude. I came in for my husband and children and the lady kicked me out with pneumonia to stand outside for four hours in the cold without any help or assistance.
-
March 2023 by Sareptha Bastien
If you reside here don't order anything during your stay,I had ordered a brand new iPhone and it was stolen by a staff member.Another issue I had was when I wrote a complaint about a male staff that also lives there and how he had touched me in an inappropriate manner just to find out that nothing was done and how he still lives there on the 5th floor.This resident has had other issues when it came to keeping his hands to himself.If you're thinking about moving here DON'T.There's other places that have can offer better help that'll benefit you and your needs.
-
August 2022 by Anna A. S-Wright
Take your chances all up to you I enjoyed and loved it at my time of stay being there until ....... I am safe. Also, I want to thank all staffs and well as the workers at yw/mca kept up a very clean environment all areas and mostly checking up wellnesskeeping residents safer loved
-
March 2022 by monica j
I just want to thank Ms Brenda and Ms Asanane for basically changing something that was absolutely horrifying to me I obtain covid I survived it but I was left with a lot of financial hardship and didn't know how I was going to get out of it I was extremely depressed I'm a single mother who receives no assistance from the state and by the grace of God I was pointing in the direction of the YMCA and just on a whim called to see if they can help me with my situation I was behind on my rent and lost my job and thought I would soon be homeless with my3 year old baby I honestly don't know how to repay them they were so sweet and nice something I didn't expect but through the whole process they helped me believe that people still do care and I thank you guys again from the bottom of my heart
-
March 2022 by Witchy P.
l currently live here ppl don't treat you with respect they hang up on you ppl act like me and my family ask to be here there are some ppl who are understanding but then there are ppl who don't need to work here I would not send my worst enemy here
-
January 2022 by Ítalo Vieira
One of the worst calls. They don't explain anything properly and they almost never know the procedure to be followed.
-
December 2021 by Tarelle Moore (TA')
Very unprofessional staff, and security! Room and wellness checks! No sleep, roaches;mice. There is no integrity here, good riddance!?????**
-
October 2020 by L CMc
Back in 1998 while I lived in Newark, I had the opportunity to stay at The YM/WCA. As it was a temporary stay during Christmas time. I had a5yr old little boy and a8 month old baby girl. It was a last minute thing that I ended up there. Much to my surprise It really turned out to be an experience I wouldn't soon forget.The staff there at the time was so tentative towards myself & my children. We were treated so kind, they had gifts, Santa Clauses, and everything a child could ask for at Christmas time! Thank You all for the Hospitality and kindness
-
September 2020 by Unique Smith
they can't.. place is nasty n you never know who tf did wat
-
August 2020 by Latoya Evans
I Live for their Steam Room, its a Hidden Gem here in our city of Newark, Nj
-
June 2020 by Jay Salazar
I give this place 2 stars for the handful (or less) of the people who work there who actually tried to help and make a difference in the families who are struggling . However, with that said there were unfathomable issues with the way this facility is run that people with the authority to change it seem to turn a blind eye. My family and I were residents here for about a month and a half when the pandemic hit hard and we were jobless, homeless and have our two small children under 3. Food was almost always stolen, bathrooms were perfect place to catch any other disease due to poor maintenance, rules that are clearly posted by each elevator yet are subject to change based off of whichever counselor was on duty that shift. Which speaking of these "counselors" on particular one had an issue with my husband for no particular, rational reason. 1st week with us being there he had said a remark that was meant to be funny to me about the use of a microwave and the counselor on duty Ms. McGuiver immediately assumed he was directing this comment to her and she took offense and began to be confrontational to him. There would be two more incidents with this Ms. McGuiver where she would ignore him speaking to her, not open our door, removed him from our floor for over 1,5 hours at 8pm while I had my children in the room. The final tipping point was when she again call security on my husband for playing music while he cooked my family and other family dinner, accusing him of breaking up the fun she was having with the other older children making tic tock videos. Mind you she had no face mask on, ignored social distancing rules, and was already playing loud music and having a large group of people in the kitchen area. Long story short I did not stand by and intervened when she was confronting my husband and security showed up where we were both threatened to be removed from the floor and directed to me if I wanted to "throw hands with her". I am deeply appalled by her actions in the month and a half my family was there and had spoken to Mr. Abdoul to take some action to correct thus behavior. I hope someone implements change there because families and individuals who are already in a tough situation do not deserve to be treated as such. Ms. McGuiver should not be a counselor at the YMCA or work in any facility where in the job description entails to be HELPFUL and RESPECTFUL to people in need.
-
June 2020 by Moshe Friedman
Good place
