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November 2023 by louis marcais
XPO broke an important item during the delivery, and despite multiple evidence provided, they refused to reimburse anything.Unrelated: customer support is also very hard to reach.
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March 2023 by Golden Boy
Excellent shipping and receiving.
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November 2022 by Marie Duncan
Extremely unprofessional and inappropriate. Delivery guy was creepy and hit on me, I had to tell him repeatedly he needed to get out of my apartment immediately. Main customer service branch promised to "send an email" about this behavior without gathering any information from me about the employee. All other customer service numbers are unreachable. Absolutely horrible experience!
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October 2022 by Constantine Samaklis
Multiple failures and reschedules to deliver a Samsung dryer... Not sure why conglomerates like them use them for their deliveries, and how shipping companies like that can exist. Of course they could not care less for the reviews
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September 2022 by J Billz
I wish I could give this company negative stars they are horrible they will steal your shipment that weighs 300 pounds and act like they misplaced it when they really did just steal it they have a license to steal they are thieves the people working there have attitudes they will never call you back when they say they will never use this company!!!!!
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July 2022 by Jerry Inirio
I wish I could give this company negative stars they are horrible they will steal your shipment that weighs 300 pounds and act like they misplaced it when they really did just steal it they have a license to steal they are thieves the people working there have attitudes they will never call you back when they say they will never use this company!!!!!
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July 2022 by Billy Milner
Failed multiple times to deliver my very late package. Customer service yelled at me when I tried to find out what was going on. If I ever se3 XPO listed as a carrier on a future online order I will immediately cancel it to avoid the headache. Sandra literally yelled at me because her driver's didn't do their job. I will immediately cancel Amy future order XPO are listed as carrying
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June 2022 by Cosmo Nardozza
Terrible company. I literally have got five deliveries from this company and two of them were not on time and I am currently waiting for a delivery that is not being fulfilled. Thanks a lot XPO
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May 2022 by Veronica Domenchello
DO NOT USE THIS COMPANY!! XPO delivered a refrigerator to my condo building. The first time they came they said it was too big to bring up the stairs and they would come back with it without the doors on. They then came back and it still had the doors on. The guys brought it up and damaged the walls going up 2 flights of stairs in the building. I submitted a claim and now they are telling me I have to work with the carrier that they contracted the work out to. The guy from the carrier called me and was yelling at me on the phone and raising his voice. My friend that I was with could literally hear him that's how loud he was yelling that he did not cause damage when it was definitely him. Same thing happened to my neighbor a year ago when XPO delivered his fridge. I'm definitely going to struggle working through this other contractor.
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May 2022 by Emily
Horrible experience! They were supposed to deliver my appliances from Lowes, nobody rang the dorbell they just called me Iand left a vm that they cant find the address. I am unsure on how is that possible, if you google the address it even gives you a picture with the house. I didnt even see a truck outside or anything. They just didnt deliver and asked me to reschedule. Lowes should not be working with them, customers like me with $$$ in orders suffer due to XPO being so unprofessional.
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December 2020 by Steve Cospito
If you actually use these people.... you need your head examined
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November 2020 by Darek Salata
Thay moved to another location, but this place Is stupid it takes 6 hours to get loaded, never comeback
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August 2020 by Hristo Dzhendov
I'm not sure how they exist as a trucking company. I do not have one appointment on time. Many times the appointments were canceled few minutes ahead of the arrival time.
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June 2020 by Jason Stacy
Back when I drove OTR, I delivered here and then shut down for the night. Woke up to a dead battery: went looking for a boost and found a guy who said he could pull-start my truck with his pickup. Thought he was nuts... but he dragged my tractor down that little road leading to the yard and I was able to pop it into gear. Fired right up. Hell yeah, NJ ?
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June 2020 by Robert Frailey
Disappointed with current circumstances at this company
