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January 2024 by Veronica Simmons
The workers are very polite and very helpful
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December 2023 by Chase Figueroa
ZERO STARS! First an foremost the customer service is horrible beware. secondly It's always the same 5-8 people working who don't have any knowledge of the products ? and they always have an attitude.?? Thirdly If you are coming to use coupons or try to price match they will not honor it. they just tell you "NO we are not allow to" which is B.S. & don't get me started about the pharmacy that's a story for another day ??Spend your money somewhere else! This store cares more bout how many hours each person is getting then actually hiring and training their employees correctly. Terrible management.
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December 2023 by Dominique Taylor
This is actually a favorite store of mine. I usually don't have any issues or problems so for that... I drive past other places to get here... However today when calling to check on a prescription I was immediately put directly on hold after the automated greeting. The phone rang and then the elevator music started playing. After about 2 minutes it rang again and the elevator music played again. After 5 mins of being on hold total I finally get a person that tells me exactly what I needed to know. I get it but I don't like it as a consumer.
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December 2023 by Dana Cannon - Bryson
If I can give this place a 0 I would..even a negative. I went to pick up my medication and sat for 25 mins in my car without anyone acknowledging that I was even there to pick up my medication. This happens every single time I have to get my medication. As of today I must pick a new pharmacy. This is the definition of ghetto. Then for the associate to have an attitude.
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November 2023 by Yveline Saint Fleur
Walgreens is a fantastic family-oriented store that provides a wide range of products for all your household needs. From everyday essentials to specialty items, they have it all. The store is well-organized, making it easy to find what you're looking for. The staff is friendly and helpful, always ready to assist you. Furthermore, Walgreens offers competitive prices and frequent promotions, making it a budget-friendly option. Whether you need toiletries, groceries, or even prescription medications, Walgreens is a one-stop shop. I highly recommend this store for its convenience, variety, and overall pleasant shopping experience.
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August 2023 by Bensih Kahn
Extremely bad customer service never ever have enough staff, and whoever is there are not helpful and dont have any knowledge about anything specially how to use coupons from the app none of the employees have any knowledge and when you ask for the help they reply with rude responses
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July 2023 by Eber Gutierrez
Worst place to buy at, always have to wait so long to pay
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June 2023 by Carlton Grant
Could receive No efficient customer service from the low level employees all the way up to the management. Refused to open additional registers despite them having a “grocery receipt” long line. Truly a shame that I now have to use the south orange or Maplewood location. What is wrong with the ghetto? (Sigh)
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November 2022 by Brenisha Mango
On the 13th I called these people to get my medication ? they said it was against the law for them to give me my medication that they had since the 12th.. Last month these people lied saying my insurance wouldn't cover it but they did in fact. So then i called to see why they lied and now its out of stock ?... So on Oct 13th I said let me call them now to make sure they don't pull the same shi they did last month.. The pharmacist claims that i was being rude to her because I told her they lied last month. She then refused to give me her managers name AFTER she told me if I didn't like the way they run things talk to her manager.. Today I called my insurance pharmacy department ? because they was playing games AGAIN saying that they could not find my prescription in the system but yet they already charged ? the insurance company ? So explain how you charging for something that you dont have?? Today they tried lying ? to me saying that I needed to contact my doctor ? over the same prescription they send faithfully every 30days.. Good thing that I had the insurance on the phone ? ? because they informed me they talked to UNA (the same Asian who didn't like me calling liars , liars) So she gave them her name but on the 13th she said that she didn't have to give me her name.. So today UNA SENT those little girls to come lie to me some more but as soon as they knew I had names and that I knew they charged the insurance company ? now the prescription will be ready in 2 minutes?? Una also told me to contact the state ? ? I dont think you want me to do that because then you'll have to explain the unethical shi you was doing.. last month I had to wait ✋ 32 days for my 30 day supply.Going forward everyone contact your insurance pharmacy department because since Walgreens like lying saying that the insurance didn't cover it and in my case they paid for it with no hesitation. Pull their card. call the bluff because I caught them in lies several times... And its time for me to look for a new pharmacy home because I refuse to play with these people ?What if I was crazy and waited for them to go outside? or forget outside what if I started a scene on the inside ? but I would be the bad guy, right? Nevermind these people are playing with people's lives.. Today the girl asked a customer was his teeth missing ? because she couldn't hear ? him and they all laughed even the pharmacist Una and good thing the old man told them to clean their dirty ears out. And the register was short $25 lol if you'll lie you'll steal..Yes thats how much of my time was wasted there that i witnessed all of that..
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October 2022 by Ali-Baski TopGun
If I could, I'd give it a minus 5 rating. The pharmacy is awful. They play these childish games when you're waiting for someone to pick up the phone in pharmacy. Music plays, the phone rings, and you actually hear someone pick the phone up and put in back on the music. This happens for like 20 minutes. Sometimes you get through afterwards, most of the time you don't!! Stay away if you need your meds refilled or need to check on a refill. And don't have you're Doctor fax a prescription, because its not until you call is when they actually check the machine.
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October 2022 by Brenisha& Mango
On the 13th I called these people to get my medication ? they said it was against the law for them to give me my medication that they had since the 12th.. Last month these people lied saying my insurance wouldn't cover it but they did in fact. So then i called to see why they lied and now its out of stock ?... So on Oct 13th I said let me call them now to make sure they don't pull the same shi they did last month.. The pharmacist claims that i was being rude to her because I told her they lied last month. She then refused to give me her managers name AFTER she told me if I didn't like the way they run things talk to her manager.. Today I called my insurance pharmacy department ? because they was playing games AGAIN saying that they could not find my prescription in the system but yet they already charged ? the insurance company ? So explain how you charging for something that you dont have?? Today they tried lying ? to me saying that I needed to contact my doctor ? over the same prescription they send faithfully every 30days.. Good thing that I had the insurance on the phone ? ? because they informed me they talked to UNA (the same Asian who didn't like me calling liars , liars) So she gave them her name but on the 13th she said that she didn't have to give me her name.. So today UNA SENT those little girls to come lie to me some more but as soon as they knew I had names and that I knew they charged the insurance company ? now the prescription will be ready in 2 minutes?? Una also told me to contact the state ? ? I dont think you want me to do that because then you'll have to explain the unethical shi you was doing.. last month I had to wait ✋ 32 days for my 30 day supply.Going forward everyone contact your insurance pharmacy department because since Walgreens like lying saying that the insurance didn't cover it and in my case they paid for it with no hesitation. Pull their card. call the bluff because I caught them in lies several times... And its time for me to look for a new pharmacy home because I refuse to play with these people ?What if I was crazy and waited for them to go outside? or forget outside what if I started a scene on the inside ? but I would be the bad guy, right? Nevermind these people are playing with people's lives.. Today the girl asked a customer was his teeth missing ? because she couldn't hear ? him and they all laughed even the pharmacist Una and good thing the old man told them to clean their dirty ears out. And the register was short $25 lol if you'll lie you'll steal..Yes thats how much of my time was wasted there that i witnessed all of that..
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October 2022 by Ken H.
Not good at all anymore. Been coming here close to 40 years. The store is ok but what happened to the pharmacy. Marone a mi!!! Closing super early. I used to love Walgreens. Hopefully Amazon gets into the pharmacy business.
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September 2022 by Miss Kay
Staff: for the most part, staff was polite (if you can find them! lol), but not knowledgeable regarding the location of VERY basic items (i.e. extension cord -near hardware).Service: when you FINALLY get to register in a line that may have had 6+ people ahead of you, it's frustrating at minimum to hear staff FINALLY call for back up.Location: great parking lot size, but located in a nasty neighborhood.Store quality & supply: I found EVERYTHING I went in for, in addition to a few extras I usually can't find. The store was amazingly clean and organized, especially for a high traffic store middle to end of day.I'd go again for sure, though only in a pinch, due to the convenience of last minute snack shopping.
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September 2022 by Cynthia B
There is one Lady i think they call her Serviane who is not bad but worst in customer service. She needs to stop the way she yells at customers for no reason whatsoever. I dont know whats the matter , she definately hates her job and is always cursing customers for that . Lady control your bad behaviour or the store will shut down soon because of your service and attitude.
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August 2022 by Raelynn and Mama
There is one Lady i think they call her Serviane who is not bad but worst in customer service. She needs to stop the way she yells at customers for no reason whatsoever. I dont know whats the matter , she definately hates her job and is always cursing customers for that . Lady control your bad behaviour or the store will shut down soon because of your service and attitude.